323 BigCommerce Testimonials

“BigCommerce’s support is really helpful. They're really quick and it's 24/7 customer service.”

“One of the primary things we wanted was a system that could set a foundation for where we wanted to go and to further use technology to help modernize us and make us quicker.”

“We chose BigCommerce because it can scale at the same level and speed as we do, The platform gives us the scalability, flexibility and openness we need to be able to go in, make changes and implement them right at the moment we need to.”

“At first we tried a custom website, but the management of it was a nightmare so we had to find a solution that was sustainable moving forward. This is how we came across BigCommerce.”

“However, the headless content management system (CMS) and a product information management system (PIM) created the need for us to work with a flexible API and BigCommerce provides exactly what we need.”

“The operational management and reporting capabilities of the platform was limited and could no longer meet our growing business needs. However, since moving to BigCommerce and navigating our way through COVID in 2020, it's become an integral part of our business.”

“In the beginning, GameDay’s investment focus was elsewhere, which meant that the homegrown ecommerce system was ageing and becoming unreliable. Over time the needs of AFL clubs became more sophisticated and we knew a more modern solution was needed.”

“Now we’re more about integrating apps and even building our own through the open API to enhance our product offering through personalization and customization.”

“The openness of the platform has given us new avenues and new revenue channels.”

“In comparing Shopify to BigCommerce, I realized pretty quick that with Shopify you mold more to them. Whereas with BigCommerce, it molds more to us.”

“But, once we got onto BigCommerce, the time went down to 2-2.5 seconds, which is really fast and it helps us improve our conversion and bounce rates.”

“Personally, I was really pushing hard for the walled-garden of a SaaS solution. I wanted someone else to host and manage the servers and platform. I also wanted updates and payment integrations to be handled by somebody else. However, I wanted to retain a high level of control through JavaScript, HTML, or an API.”

“Having a better website allowed all the customers flooding our site to place their orders and we didn't lose any sales because of that. I’m not so certain that would have been the case with our previous platform.”

“We utilize Facebook and Instagram, and have made the connection between those platforms and BigCommerce so customers can shop through them back to the website. That's part of the reason we chose an open platform like BigCommerce.”

“Because BigCommerce enables us to offer a multi-currency option to our customers we’ve seen increases in the conversion rates for both Germany, our largest European market and the United States, our second largest market.”