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"With donors around the world, we must make certain that downtime is minimal. If downtime is required we must be able to schedule the downtime when it is best suited for our donors and staff. Unpredictable and frequent downtime of our site would be detrimental to our ability to raise …
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"There was so much NetCommunity™ functionality about which we weren't even aware! It was so helpful to have Beyond Nines walk us through best practices — and break our bad habits."
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"We wanted to be more nimble in our own server closet. Beyond Nines' quick, creative fixes to unforeseen issues were fundamental in keeping our users happy. They are like a breath of fresh air!"
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"I've been extremely impressed with the level of service and commitment we've gotten from Beyond Nines, and would be happy to recommend!"
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"Beyond Nines helps us find solutions. Period. If we make changes to our programs, they figure out how to minimize the back-end work. You just tell them what you're looking for, and they come back with great ideas."
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"Previously, we had to deal with arbitrary, unannounced, uncontrollable upgrades, after which everything would break. We’d spend days on the phone trying to fix the problems. But with Beyond Nines, hosting support is so much more accommodating. We approve the upgrades on our schedule, and we can test them out …
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"Beyond Nines was so responsive, and listened to our requirements and needs. The work and documentation were well done, with great customer service. Other people who use NetCommunity™ need to see what’s possible!"
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"We knew if we made an investment in training more staff on NetCommunity™, we would reap great rewards in efficiency. Now everyone feels like they have a stake in the success of our website."
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"Not only did the Beyond Nines team hear what I was looking for, but they also involved me in the process. They've given me the tools to do a lot of what I need by myself. And when I'm stumped, I can give them a call."
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"The team at Beyond Nines has been accessible and responsive. They worked closely with us during the entire process and delivered our project on time."
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"Our experience with Beyond Nines has given us the confidence to step back from the table and venture off on our own. Their expertise and responsiveness helped ELIC leverage our NetCommunity™ investment into an ongoing success."
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"I knew that self hosting was an option, but I didn't want the headaches. We wanted all the benefits of Blackbaud® expertise and a third-party provider. We couldn't get one thing working with Queue using OnDemand, but there hasn't been a single problem with Beyond Nines!"
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"We weren't just looking for a host, we were looking for an entirely new system. We were ready to adopt The Financial Edge®, but to our surprise Blackbaud® said their hosting couldn't support the external reporting functionality. Then we found Beyond Nines."
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"Beyond Nines had the experience hosting the modules we wanted, and their user interface is extremely user friendly. The entire team has been flexible, responsive and professional in meeting our needs. At Beyond Nines, we have access to the hosting resources we need at a fair price for the value."
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"We reconnected with our donors in a really specialized and personal way-and hit way above our yearly fundraising goal. We wouldn't have been able to do it without Beyond Nines."