29 Beyond Nines Testimonials

"We weren't just looking for a host, we were looking for an entirely new system. We were ready to adopt The Financial Edge®, but to our surprise Blackbaud® said their hosting couldn't support the external reporting functionality. Then we found Beyond Nines."

"Beyond Nines helps us find solutions. Period. If we make changes to our programs, they figure out how to minimize the back-end work. You just tell them what you're looking for, and they come back with great ideas."

"Beyond Nines was so responsive, and listened to our requirements and needs. The work and documentation were well done, with great customer service. Other people who use NetCommunity™ need to see what’s possible!"

"We reconnected with our donors in a really specialized and personal way-and hit way above our yearly fundraising goal. We wouldn't have been able to do it without Beyond Nines."

"Previously, we had to deal with arbitrary, unannounced, uncontrollable upgrades, after which everything would break. We’d spend days on the phone trying to fix the problems. But with Beyond Nines, hosting support is so much more accommodating. We approve the upgrades on our schedule, and we can test them out first in a sandbox."

"We had an almost existential conversation about our website. Did we even need an About Us page? We were sure what we didn’t want was a clunky, self-aggrandizing, cookie cutter web presence."

"Beyond Nines has been a dream. They did the due diligence up front and invested time setting up and troubleshooting a test environment. Not many vendors would invest that time and energy. The level of customer service we continue to receive has been superb."

"We're not big enough to have someone who’s a hosting specialist. And I don't want it to be my specialty! Now we don't have to worry about things like backups and redundancies. That’s huge."

"The strength of our process was in the pre-work. We dedicated time to discovery, which was time well invested. It made the project so much easier and smoother. Beyond Nines and 10 Pound Gorilla spent a lot of time with us in advance. They were very generous and offered suggestions and ‘work-arounds’ to make our wishes possible.”

"Beyond Nines met and then exceeded my expectations. The team did a hefty amount of heavy lifting and answered all of our questions along the way. It was like NetCommunity™ was finally unveiled. Now we're rockin' and rollin."

"The dedicated team at Beyond Nines was phenomenal. We received so much training about how to actually manage the work ourselves after implementation. I saw that as an added value."

"Not only did the Beyond Nines team hear what I was looking for, but they also involved me in the process. They've given me the tools to do a lot of what I need by myself. And when I'm stumped, I can give them a call."

"I knew that self hosting was an option, but I didn't want the headaches. We wanted all the benefits of Blackbaud® expertise and a third-party provider. We couldn't get one thing working with Queue using OnDemand, but there hasn't been a single problem with Beyond Nines!"

"Beyond Nines pushed us as an organization to rethink the ways we were doing things — from what was on our website, to how to get ready for going mobile, to our internal processes. We wanted to stay relevant, and that's exactly what we needed. Because they were Blackbaud experts without actually being Blackbaud, we felt they could be more objective — and we had the right fit."

"I've been extremely impressed with the level of service and commitment we've gotten from Beyond Nines, and would be happy to recommend!"