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"We wanted to be more nimble in our own server closet. Beyond Nines' quick, creative fixes to unforeseen issues were fundamental in keeping our users happy. They are like a breath of fresh air!"
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"The strength of our process was in the pre-work. We dedicated time to discovery, which was time well invested. It made the project so much easier and smoother. Beyond Nines and 10 Pound Gorilla spent a lot of time with us in advance. They were very generous and offered suggestions …
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"So much of we were doing with The Raiser's Edge® and NetCommunity™ felt like we were trying to fit a square peg in a round hole. We needed a hosting environment with speed, customizations and flexibility. Blackbaud® was telling me they couldn't do what we needed. Then we found Beyond …
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"I didn't need to go to a full Blackbaud® training and learn everything there is to know about The Raiser's Edge®. Beyond Nines focused on what was important for our roles, helping us think through the best and most streamlined way to use the database."
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"With donors around the world, we must make certain that downtime is minimal. If downtime is required we must be able to schedule the downtime when it is best suited for our donors and staff. Unpredictable and frequent downtime of our site would be detrimental to our ability to raise …
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"The dedicated team at Beyond Nines was phenomenal. We received so much training about how to actually manage the work ourselves after implementation. I saw that as an added value."
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"There was so much NetCommunity™ functionality about which we weren't even aware! It was so helpful to have Beyond Nines walk us through best practices — and break our bad habits."
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"We're not big enough to have someone who’s a hosting specialist. And I don't want it to be my specialty! Now we don't have to worry about things like backups and redundancies. That’s huge."
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"Beyond Nines was so responsive, and listened to our requirements and needs. The work and documentation were well done, with great customer service. Other people who use NetCommunity™ need to see what’s possible!"
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"Pulling this project off was going to be tough, but we had to make it work. Beyond Nines helped us figure out what was critical and what was negotiable in terms of NetCommunity™, so we could trim where we needed. That was invaluable."
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"We are small and busy and were in the middle of a multimillion fundraising campaign while at the same time trying to redesign our website. It would have taken us six months longer without the insight and training we received from Beyond Nines. Before, no one wanted to touch the …
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"Beyond Nines pushed us as an organization to rethink the ways we were doing things — from what was on our website, to how to get ready for going mobile, to our internal processes. We wanted to stay relevant, and that's exactly what we needed. Because they were Blackbaud experts …
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"Beyond Nines met and then exceeded my expectations. The team did a hefty amount of heavy lifting and answered all of our questions along the way. It was like NetCommunity™ was finally unveiled. Now we're rockin' and rollin."
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"Not only did the Beyond Nines team hear what I was looking for, but they also involved me in the process. They've given me the tools to do a lot of what I need by myself. And when I'm stumped, I can give them a call."
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"Beyond Nines has been a dream. They did the due diligence up front and invested time setting up and troubleshooting a test environment. Not many vendors would invest that time and energy. The level of customer service we continue to receive has been superb."