29 Beyond Nines Testimonials

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  • "With donors around the world, we must make certain that downtime is minimal. If downtime is required we must be able to schedule the downtime when it is best suited for our donors and staff. Unpredictable and frequent downtime of our site would be detrimental to our ability to raise …

  • "Beyond Nines was so responsive, and listened to our requirements and needs. The work and documentation were well done, with great customer service. Other people who use NetCommunity™ need to see what’s possible!"

  • "So much of we were doing with The Raiser's Edge® and NetCommunity™ felt like we were trying to fit a square peg in a round hole. We needed a hosting environment with speed, customizations and flexibility. Blackbaud® was telling me they couldn't do what we needed. Then we found Beyond …

  • "Previously, we had to deal with arbitrary, unannounced, uncontrollable upgrades, after which everything would break. We’d spend days on the phone trying to fix the problems. But with Beyond Nines, hosting support is so much more accommodating. We approve the upgrades on our schedule, and we can test them out …

  • "Beyond Nines has been a dream. They did the due diligence up front and invested time setting up and troubleshooting a test environment. Not many vendors would invest that time and energy. The level of customer service we continue to receive has been superb."

  • "The strength of our process was in the pre-work. We dedicated time to discovery, which was time well invested. It made the project so much easier and smoother. Beyond Nines and 10 Pound Gorilla spent a lot of time with us in advance. They were very generous and offered suggestions …

  • "Not only did the Beyond Nines team hear what I was looking for, but they also involved me in the process. They've given me the tools to do a lot of what I need by myself. And when I'm stumped, I can give them a call."

  • "Beyond Nines helps us find solutions. Period. If we make changes to our programs, they figure out how to minimize the back-end work. You just tell them what you're looking for, and they come back with great ideas."

  • "We are thrilled! We looked at screen shots and the very next day we got an email saying the work was completed and the Android app had gone live! The entire team has been so responsive. Beyond Nines is amazing."

  • "We're not big enough to have someone who’s a hosting specialist. And I don't want it to be my specialty! Now we don't have to worry about things like backups and redundancies. That’s huge."

  • "The team at Beyond Nines has been accessible and responsive. They worked closely with us during the entire process and delivered our project on time."

  • "We knew that we wanted — no, needed — mobile optimization. We couldn’t risk looking behind the times. We needed to be in front of the trends."

  • "I knew that self hosting was an option, but I didn't want the headaches. We wanted all the benefits of Blackbaud® expertise and a third-party provider. We couldn't get one thing working with Queue using OnDemand, but there hasn't been a single problem with Beyond Nines!"

  • "The dedicated team at Beyond Nines was phenomenal. We received so much training about how to actually manage the work ourselves after implementation. I saw that as an added value."

  • "We weren't just looking for a host, we were looking for an entirely new system. We were ready to adopt The Financial Edge®, but to our surprise Blackbaud® said their hosting couldn't support the external reporting functionality. Then we found Beyond Nines."