"So much of we were doing with The Raiser's Edge® and NetCommunity™ felt like we were trying to fit a square peg in a round hole. We needed a hosting environment with speed, customizations and flexibility. Blackbaud® was telling me they couldn't do what we needed. Then we found Beyond Nines, where the answer was, 'Yeah, we can totally do that!"
"We are thrilled! We looked at screen shots and the very next day we got an email saying the work was completed and the Android app had gone live! The entire team has been so responsive. Beyond Nines is amazing."
"Beyond Nines helps us find solutions. Period. If we make changes to our programs, they figure out how to minimize the back-end work. You just tell them what you're looking for, and they come back with great ideas."
"The strength of our process was in the pre-work. We dedicated time to discovery, which was time well invested. It made the project so much easier and smoother. Beyond Nines and 10 Pound Gorilla spent a lot of time with us in advance. They were very generous and offered suggestions and ‘work-arounds’ to make our wishes possible.”
"We're not big enough to have someone who’s a hosting specialist. And I don't want it to be my specialty! Now we don't have to worry about things like backups and redundancies. That’s huge."
"There was so much NetCommunity™ functionality about which we weren't even aware! It was so helpful to have Beyond Nines walk us through best practices — and break our bad habits."
"I didn't need to go to a full Blackbaud® training and learn everything there is to know about The Raiser's Edge®. Beyond Nines focused on what was important for our roles, helping us think through the best and most streamlined way to use the database."
"We are small and busy and were in the middle of a multimillion fundraising campaign while at the same time trying to redesign our website. It would have taken us six months longer without the insight and training we received from Beyond Nines. Before, no one wanted to touch the website. Now, we're leveraging its power for the whole college."
"Beyond Nines has been a dream. They did the due diligence up front and invested time setting up and troubleshooting a test environment. Not many vendors would invest that time and energy. The level of customer service we continue to receive has been superb."
"We knew if we made an investment in training more staff on NetCommunity™, we would reap great rewards in efficiency. Now everyone feels like they have a stake in the success of our website."
"The dedicated team at Beyond Nines was phenomenal. We received so much training about how to actually manage the work ourselves after implementation. I saw that as an added value."
"We wanted to be more nimble in our own server closet. Beyond Nines' quick, creative fixes to unforeseen issues were fundamental in keeping our users happy. They are like a breath of fresh air!"
"We had an almost existential conversation about our website. Did we even need an About Us page? We were sure what we didn’t want was a clunky, self-aggrandizing, cookie cutter web presence."
"Our experience with Beyond Nines has given us the confidence to step back from the table and venture off on our own. Their expertise and responsiveness helped ELIC leverage our NetCommunity™ investment into an ongoing success."
"With donors around the world, we must make certain that downtime is minimal. If downtime is required we must be able to schedule the downtime when it is best suited for our donors and staff. Unpredictable and frequent downtime of our site would be detrimental to our ability to raise money for ministry and with Beyond Nines, we remain in control."