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"Not only did we get a new website, we got experts to show us the things we didn't even know about or what we could be doing better. Everyone is feeling very comfortable with keeping the site up to date. This is exactly what we were looking for when we …
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"The strength of our process was in the pre-work. We dedicated time to discovery, which was time well invested. It made the project so much easier and smoother. Beyond Nines and 10 Pound Gorilla spent a lot of time with us in advance. They were very generous and offered suggestions …
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"Pulling this project off was going to be tough, but we had to make it work. Beyond Nines helped us figure out what was critical and what was negotiable in terms of NetCommunity™, so we could trim where we needed. That was invaluable."
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"Previously, we had to deal with arbitrary, unannounced, uncontrollable upgrades, after which everything would break. We’d spend days on the phone trying to fix the problems. But with Beyond Nines, hosting support is so much more accommodating. We approve the upgrades on our schedule, and we can test them out …
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"We knew if we made an investment in training more staff on NetCommunity™, we would reap great rewards in efficiency. Now everyone feels like they have a stake in the success of our website."
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"The team at Beyond Nines has been accessible and responsive. They worked closely with us during the entire process and delivered our project on time."
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"I knew that self hosting was an option, but I didn't want the headaches. We wanted all the benefits of Blackbaud® expertise and a third-party provider. We couldn't get one thing working with Queue using OnDemand, but there hasn't been a single problem with Beyond Nines!"
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"Beyond Nines was so responsive, and listened to our requirements and needs. The work and documentation were well done, with great customer service. Other people who use NetCommunity™ need to see what’s possible!"
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"Beyond Nines had the experience hosting the modules we wanted, and their user interface is extremely user friendly. The entire team has been flexible, responsive and professional in meeting our needs. At Beyond Nines, we have access to the hosting resources we need at a fair price for the value."
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"There was so much NetCommunity™ functionality about which we weren't even aware! It was so helpful to have Beyond Nines walk us through best practices — and break our bad habits."
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"With donors around the world, we must make certain that downtime is minimal. If downtime is required we must be able to schedule the downtime when it is best suited for our donors and staff. Unpredictable and frequent downtime of our site would be detrimental to our ability to raise …
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"Beyond Nines has been a dream. They did the due diligence up front and invested time setting up and troubleshooting a test environment. Not many vendors would invest that time and energy. The level of customer service we continue to receive has been superb."
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"We knew that we wanted — no, needed — mobile optimization. We couldn’t risk looking behind the times. We needed to be in front of the trends."
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"Beyond Nines pushed us as an organization to rethink the ways we were doing things — from what was on our website, to how to get ready for going mobile, to our internal processes. We wanted to stay relevant, and that's exactly what we needed. Because they were Blackbaud experts …
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"I've been extremely impressed with the level of service and commitment we've gotten from Beyond Nines, and would be happy to recommend!"