"We knew that we wanted — no, needed — mobile optimization. We couldn’t risk looking behind the times. We needed to be in front of the trends."

"Previously, we had to deal with arbitrary, unannounced, uncontrollable upgrades, after which everything would break. We’d spend days on the phone trying to fix the problems. But with Beyond Nines, hosting support is so much more accommodating. We approve the upgrades on our schedule, and we can test them out …

"We knew if we made an investment in training more staff on NetCommunity™, we would reap great rewards in efficiency. Now everyone feels like they have a stake in the success of our website."

"Beyond Nines met and then exceeded my expectations. The team did a hefty amount of heavy lifting and answered all of our questions along the way. It was like NetCommunity™ was finally unveiled. Now we're rockin' and rollin."

"I didn't need to go to a full Blackbaud® training and learn everything there is to know about The Raiser's Edge®. Beyond Nines focused on what was important for our roles, helping us think through the best and most streamlined way to use the database."

"We're not big enough to have someone who’s a hosting specialist. And I don't want it to be my specialty! Now we don't have to worry about things like backups and redundancies. That’s huge."

"Beyond Nines has been a dream. They did the due diligence up front and invested time setting up and troubleshooting a test environment. Not many vendors would invest that time and energy. The level of customer service we continue to receive has been superb."

"The strength of our process was in the pre-work. We dedicated time to discovery, which was time well invested. It made the project so much easier and smoother. Beyond Nines and 10 Pound Gorilla spent a lot of time with us in advance. They were very generous and offered suggestions …

"I knew that self hosting was an option, but I didn't want the headaches. We wanted all the benefits of Blackbaud® expertise and a third-party provider. We couldn't get one thing working with Queue using OnDemand, but there hasn't been a single problem with Beyond Nines!"

"Our experience with Beyond Nines has given us the confidence to step back from the table and venture off on our own. Their expertise and responsiveness helped ELIC leverage our NetCommunity™ investment into an ongoing success."

"We are small and busy and were in the middle of a multimillion fundraising campaign while at the same time trying to redesign our website. It would have taken us six months longer without the insight and training we received from Beyond Nines. Before, no one wanted to touch the …

"We had an almost existential conversation about our website. Did we even need an About Us page? We were sure what we didn’t want was a clunky, self-aggrandizing, cookie cutter web presence."

"With donors around the world, we must make certain that downtime is minimal. If downtime is required we must be able to schedule the downtime when it is best suited for our donors and staff. Unpredictable and frequent downtime of our site would be detrimental to our ability to raise …

"Not only did we get a new website, we got experts to show us the things we didn't even know about or what we could be doing better. Everyone is feeling very comfortable with keeping the site up to date. This is exactly what we were looking for when we …

"Beyond Nines helps us find solutions. Period. If we make changes to our programs, they figure out how to minimize the back-end work. You just tell them what you're looking for, and they come back with great ideas."