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"Previously, we had to deal with arbitrary, unannounced, uncontrollable upgrades, after which everything would break. We’d spend days on the phone trying to fix the problems. But with Beyond Nines, hosting support is so much more accommodating. We approve the upgrades on our schedule, and we can test them out …
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"So much of we were doing with The Raiser's Edge® and NetCommunity™ felt like we were trying to fit a square peg in a round hole. We needed a hosting environment with speed, customizations and flexibility. Blackbaud® was telling me they couldn't do what we needed. Then we found Beyond …
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"We had an almost existential conversation about our website. Did we even need an About Us page? We were sure what we didn’t want was a clunky, self-aggrandizing, cookie cutter web presence."
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"There was so much NetCommunity™ functionality about which we weren't even aware! It was so helpful to have Beyond Nines walk us through best practices — and break our bad habits."
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"The team at Beyond Nines has been accessible and responsive. They worked closely with us during the entire process and delivered our project on time."
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"Beyond Nines was so responsive, and listened to our requirements and needs. The work and documentation were well done, with great customer service. Other people who use NetCommunity™ need to see what’s possible!"
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"Beyond Nines has been a dream. They did the due diligence up front and invested time setting up and troubleshooting a test environment. Not many vendors would invest that time and energy. The level of customer service we continue to receive has been superb."
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"We are thrilled! We looked at screen shots and the very next day we got an email saying the work was completed and the Android app had gone live! The entire team has been so responsive. Beyond Nines is amazing."
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"I didn't need to go to a full Blackbaud® training and learn everything there is to know about The Raiser's Edge®. Beyond Nines focused on what was important for our roles, helping us think through the best and most streamlined way to use the database."
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"We knew that we wanted — no, needed — mobile optimization. We couldn’t risk looking behind the times. We needed to be in front of the trends."
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"The dedicated team at Beyond Nines was phenomenal. We received so much training about how to actually manage the work ourselves after implementation. I saw that as an added value."
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"We wanted to be more nimble in our own server closet. Beyond Nines' quick, creative fixes to unforeseen issues were fundamental in keeping our users happy. They are like a breath of fresh air!"
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"We are small and busy and were in the middle of a multimillion fundraising campaign while at the same time trying to redesign our website. It would have taken us six months longer without the insight and training we received from Beyond Nines. Before, no one wanted to touch the …
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"We weren't just looking for a host, we were looking for an entirely new system. We were ready to adopt The Financial Edge®, but to our surprise Blackbaud® said their hosting couldn't support the external reporting functionality. Then we found Beyond Nines."
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"I knew that self hosting was an option, but I didn't want the headaches. We wanted all the benefits of Blackbaud® expertise and a third-party provider. We couldn't get one thing working with Queue using OnDemand, but there hasn't been a single problem with Beyond Nines!"