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"We knew if we made an investment in training more staff on NetCommunity™, we would reap great rewards in efficiency. Now everyone feels like they have a stake in the success of our website."
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"I knew that self hosting was an option, but I didn't want the headaches. We wanted all the benefits of Blackbaud® expertise and a third-party provider. We couldn't get one thing working with Queue using OnDemand, but there hasn't been a single problem with Beyond Nines!"
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"Not only did the Beyond Nines team hear what I was looking for, but they also involved me in the process. They've given me the tools to do a lot of what I need by myself. And when I'm stumped, I can give them a call."
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"The team at Beyond Nines has been accessible and responsive. They worked closely with us during the entire process and delivered our project on time."
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"The dedicated team at Beyond Nines was phenomenal. We received so much training about how to actually manage the work ourselves after implementation. I saw that as an added value."
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"We are thrilled! We looked at screen shots and the very next day we got an email saying the work was completed and the Android app had gone live! The entire team has been so responsive. Beyond Nines is amazing."
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"Beyond Nines has been a dream. They did the due diligence up front and invested time setting up and troubleshooting a test environment. Not many vendors would invest that time and energy. The level of customer service we continue to receive has been superb."
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"Beyond Nines was so responsive, and listened to our requirements and needs. The work and documentation were well done, with great customer service. Other people who use NetCommunity™ need to see what’s possible!"
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"Beyond Nines pushed us as an organization to rethink the ways we were doing things — from what was on our website, to how to get ready for going mobile, to our internal processes. We wanted to stay relevant, and that's exactly what we needed. Because they were Blackbaud experts …
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"We're not big enough to have someone who’s a hosting specialist. And I don't want it to be my specialty! Now we don't have to worry about things like backups and redundancies. That’s huge."
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"With donors around the world, we must make certain that downtime is minimal. If downtime is required we must be able to schedule the downtime when it is best suited for our donors and staff. Unpredictable and frequent downtime of our site would be detrimental to our ability to raise …
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"So much of we were doing with The Raiser's Edge® and NetCommunity™ felt like we were trying to fit a square peg in a round hole. We needed a hosting environment with speed, customizations and flexibility. Blackbaud® was telling me they couldn't do what we needed. Then we found Beyond …
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"There was so much NetCommunity™ functionality about which we weren't even aware! It was so helpful to have Beyond Nines walk us through best practices — and break our bad habits."
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"Previously, we had to deal with arbitrary, unannounced, uncontrollable upgrades, after which everything would break. We’d spend days on the phone trying to fix the problems. But with Beyond Nines, hosting support is so much more accommodating. We approve the upgrades on our schedule, and we can test them out …
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"Pulling this project off was going to be tough, but we had to make it work. Beyond Nines helped us figure out what was critical and what was negotiable in terms of NetCommunity™, so we could trim where we needed. That was invaluable."