29 Beyond Nines Testimonials

"With donors around the world, we must make certain that downtime is minimal. If downtime is required we must be able to schedule the downtime when it is best suited for our donors and staff. Unpredictable and frequent downtime of our site would be detrimental to our ability to raise money for ministry and with Beyond Nines, we remain in control."

"Pulling this project off was going to be tough, but we had to make it work. Beyond Nines helped us figure out what was critical and what was negotiable in terms of NetCommunity™, so we could trim where we needed. That was invaluable."

"So much of we were doing with The Raiser's Edge® and NetCommunity™ felt like we were trying to fit a square peg in a round hole. We needed a hosting environment with speed, customizations and flexibility. Blackbaud® was telling me they couldn't do what we needed. Then we found Beyond Nines, where the answer was, 'Yeah, we can totally do that!"

"Previously, we had to deal with arbitrary, unannounced, uncontrollable upgrades, after which everything would break. We’d spend days on the phone trying to fix the problems. But with Beyond Nines, hosting support is so much more accommodating. We approve the upgrades on our schedule, and we can test them out first in a sandbox."

"We had an almost existential conversation about our website. Did we even need an About Us page? We were sure what we didn’t want was a clunky, self-aggrandizing, cookie cutter web presence."

"Not only did we get a new website, we got experts to show us the things we didn't even know about or what we could be doing better. Everyone is feeling very comfortable with keeping the site up to date. This is exactly what we were looking for when we chose Beyond Nines."

"Not only did the Beyond Nines team hear what I was looking for, but they also involved me in the process. They've given me the tools to do a lot of what I need by myself. And when I'm stumped, I can give them a call."

"Beyond Nines had the experience hosting the modules we wanted, and their user interface is extremely user friendly. The entire team has been flexible, responsive and professional in meeting our needs. At Beyond Nines, we have access to the hosting resources we need at a fair price for the value."

"We knew if we made an investment in training more staff on NetCommunity™, we would reap great rewards in efficiency. Now everyone feels like they have a stake in the success of our website."

"I've been extremely impressed with the level of service and commitment we've gotten from Beyond Nines, and would be happy to recommend!"

"We knew that we wanted — no, needed — mobile optimization. We couldn’t risk looking behind the times. We needed to be in front of the trends."

"There was so much NetCommunity™ functionality about which we weren't even aware! It was so helpful to have Beyond Nines walk us through best practices — and break our bad habits."

"The strength of our process was in the pre-work. We dedicated time to discovery, which was time well invested. It made the project so much easier and smoother. Beyond Nines and 10 Pound Gorilla spent a lot of time with us in advance. They were very generous and offered suggestions and ‘work-arounds’ to make our wishes possible.”

"Beyond Nines pushed us as an organization to rethink the ways we were doing things — from what was on our website, to how to get ready for going mobile, to our internal processes. We wanted to stay relevant, and that's exactly what we needed. Because they were Blackbaud experts without actually being Blackbaud, we felt they could be more objective — and we had the right fit."

"Beyond Nines has been a dream. They did the due diligence up front and invested time setting up and troubleshooting a test environment. Not many vendors would invest that time and energy. The level of customer service we continue to receive has been superb."