"As a large utility company, we leverage BeyondTrust solutions to enforce least privilege and manage and secure our many privileged accounts across our highly complex, heterogeneous environment."
“With Bomgar, we’ve seen an overall increase in our affiliated physicians’ satisfaction. We can handle their requests, quickly and in their opinions easily. They can get back to what matters most helping their patients.”
"With PowerBroker for Windows we are easily able to control what applications are installed and were able to remove administrator rights from users. It is a great option to giving users administrator rights. We have many applications that need elevation to run properly but cannot give our users local admin rights so this is a great solution."
“Unifying our teams with a single remote support solution was an important part of our continual service improvement initiative.”
"[PowerBroker Auditor] gives us data we did not have before."
“With Bomgar, our help desk team can simply log in, quickly fix a problem and we’re on to the next user’s issue. We are now able to close support tickets on average within 24 to 72 hours, rather than weeks.”
"From the outset, we sought a single privilege management solution that could trace privileged credentials and provide clear insight into how the account was used."
“We’ve deployed the Bomgar button to devices and customized it to look like a round life preserver. If a user is having difficulty with something, all they have to do is click on the life preserver, which brings them right to the IT department’s remote support portal to initiate a Bomgar session. The remote support capability enables us to effectively reach anywhere in the hospital system, even otherwise challenging environments such as operating rooms.”
"BeyondTrust PowerBroker solutions have helped us effectively address our challenges around managing privileged user accounts and passwords. Everyone I've been in contact with at BeyondTrust has been great to work with."
“With Bomgar’s Embassy feature, we can actually bring an outside IT vendor resource into a support call immediately. We have full control over the permissions that are in place and the connection is only maintained for the life of the session. This ability to collaborate while maintaining security is a huge bonus for us.”
"BeyondTrust has very good support and the PowerBroker solution is an easy-to-use platform for managing privileges."
“We really couldn’t have made the strides we have made when it comes to user experience without Bomgar. It has become the core solution we rely on to serve our university users in a reliable, responsive and highly effective way. The positive feedback we are receiving since we began using Bomgar is simply amazing.”
"BeyondTrust’s Retina picked up all thevulnerabilities that we were purposelyputting into the system."
“It became increasingly clear that we needed to do more to support our users and the variety of devices they were bringing to the university.”
"Right away, we had better clarity into what vulnerabilities we have—and we now have an integrated ability to patch and remediate them and report on it in a much richer capacity, through BeyondInsight. We now benefit from a more complete view of the vulnerabilities per asset class— such as assets that deal with specific data types versus those that handle development. BI [BeyondInsight] is a really cool tool with a great UI."