315 BeyondTrust Testimonials

“Bomgar has definitely helped us take care of support calls; it’s allowed us to improve connectivity as well as manage many more calls than we could in the past. We’ve seen a dramatic improvement with Bomgar."

"For the past 3+ years, we've relied on BeyondTrust solutions to effectively manage privilege accounts, audit changes in AD, and manage vulnerabilities. So far so good!"

"A company like DSM cannot be successful if it is forced to choose between security and productivity. BeyondTrust PowerBroker for Desktops allows us to maintain the critical security policy of having users log in without administrative rights, while still allowing the users to run all required applications and manage all necessary computer settings. Without this product our 18,000 users would still be running as administrators."

"[PowerBroker Auditor] gives us data we did not have before."

“With Bomgar, our help desk team can simply log in, quickly fix a problem and we’re on to the next user’s issue. We are now able to close support tickets on average within 24 to 72 hours, rather than weeks.”

"From the outset, we sought a single privilege management solution that could trace privileged credentials and provide clear insight into how the account was used."

“We’ve deployed the Bomgar button to devices and customized it to look like a round life preserver. If a user is having difficulty with something, all they have to do is click on the life preserver, which brings them right to the IT department’s remote support portal to initiate a Bomgar session. The remote support capability enables us to effectively reach anywhere in the hospital system, even otherwise challenging environments such as operating rooms.”

"BeyondTrust PowerBroker solutions have helped us effectively address our challenges around managing privileged user accounts and passwords. Everyone I've been in contact with at BeyondTrust has been great to work with."

“With Bomgar’s Embassy feature, we can actually bring an outside IT vendor resource into a support call immediately. We have full control over the permissions that are in place and the connection is only maintained for the life of the session. This ability to collaborate while maintaining security is a huge bonus for us.”

"BeyondTrust has very good support and the PowerBroker solution is an easy-to-use platform for managing privileges."

“We really couldn’t have made the strides we have made when it comes to user experience without Bomgar. It has become the core solution we rely on to serve our university users in a reliable, responsive and highly effective way. The positive feedback we are receiving since we began using Bomgar is simply amazing.”

"BeyondTrust’s Retina picked up all thevulnerabilities that we were purposelyputting into the system."

“It became increasingly clear that we needed to do more to support our users and the variety of devices they were bringing to the university.”

"Right away, we had better clarity into what vulnerabilities we have—and we now have an integrated ability to patch and remediate them and report on it in a much richer capacity, through BeyondInsight. We now benefit from a more complete view of the vulnerabilities per asset class— such as assets that deal with specific data types versus those that handle development. BI [BeyondInsight] is a really cool tool with a great UI."

“With Bomgar’s virtual appliance, we saw an opportunity to consolidate all of our previous remote support tools into one solution that offered secure connections to remote computers and devices, regardless of what platform they used.”