"This integration has been very successful from both the engineering and security perspectives, as well as from the feedback we have received from our business partners. Just theidea of having one ID to access multiple systems across multiple enterprises was very well received.We are now meeting all our PCI and …

“For us, it was an instant win. The technologies we were using at the time weren’t that robust so our support teams took to the Bomgar solution right away. We’ve had very few issues in terms of rolling it out and getting people used to it.”

"Utilizing the BeyondTrust PRA solution makes us more efficient because we don't have to manually manage remote access."

“Unifying our teams with a single remote support solution was an important part of our continual service improvement initiative.”

"[PowerBroker Auditor] gives us data we did not have before."

“With Bomgar, our help desk team can simply log in, quickly fix a problem and we’re on to the next user’s issue. We are now able to close support tickets on average within 24 to 72 hours, rather than weeks.”

"From the outset, we sought a single privilege management solution that could trace privileged credentials and provide clear insight into how the account was used."

“We’ve deployed the Bomgar button to devices and customized it to look like a round life preserver. If a user is having difficulty with something, all they have to do is click on the life preserver, which brings them right to the IT department’s remote support portal to initiate a …

"BeyondTrust PowerBroker solutions have helped us effectively address our challenges around managing privileged user accounts and passwords. Everyone I've been in contact with at BeyondTrust has been great to work with."

“With Bomgar’s Embassy feature, we can actually bring an outside IT vendor resource into a support call immediately. We have full control over the permissions that are in place and the connection is only maintained for the life of the session. This ability to collaborate while maintaining security is a …

"BeyondTrust has very good support and the PowerBroker solution is an easy-to-use platform for managing privileges."

“We really couldn’t have made the strides we have made when it comes to user experience without Bomgar. It has become the core solution we rely on to serve our university users in a reliable, responsive and highly effective way. The positive feedback we are receiving since we began using …

"BeyondTrust’s Retina picked up all thevulnerabilities that we were purposelyputting into the system."

“It became increasingly clear that we needed to do more to support our users and the variety of devices they were bringing to the university.”

"Right away, we had better clarity into what vulnerabilities we have—and we now have an integrated ability to patch and remediate them and report on it in a much richer capacity, through BeyondInsight. We now benefit from a more complete view of the vulnerabilities per asset class— such as assets …