"BeyondTrust is an excellent technology vendor / partner and is unlike any other company we have done business with. BeyondTrust listens to its customers, they don't just provide lip service, they actually act on conversations. We know we can count on them."
"It is rare to find a company like Bomgar that matches the support level we provide our own customers. Bomgar’s support is beyond excellent. We are extremely happy we made the switch to Bomgar from TeamViewer."
"BeyondTrust has allowed us to identify assets that are vulnerable to the latest threats as soon as they hit like POODLE, Heartbleed, and others. It allows us to prioritize the remediation process and the reporting is top notch."
“With Bomgar’s virtual appliance, we saw an opportunity to consolidate all of our previous remote support tools into one solution that offered secure connections to remote computers and devices, regardless of what platform they used.”
"BeyondTrust is excellent."
“For security reasons, I knew I wanted a remote support solution that was not cloud-based. Having the Bomgar appliance on-premise has proven to be an important feature because the FBI CJIS rules have increased requirements for secure communications. Similarly, we have to meet HIPAA requirements for our health department.”
"I have been thoroughly impressed with BeyondTrust's PowerBroker product. It's enabled us to implement and scale an effective least privilege strategy to reduce enterprise risk while also balancing end-user productivity."
“Our internal support team wanted to create an environment that is abit strange, but fun to work in.”
"PowerBroker has been a great product for us and is simple to work with. It has met a major need to lock down systems for our staff. We have recommended the BeyondTrust products to others."
“If a nurse is tied up at her desk trying to figure out an error, she is not seeing a patient. The doctor then falls behind and we end up with patients waiting to be seen longer than necessary. Our organization treats people, not computer issues, so it all comes down to getting our staff back to providing quality healthcare as soon as possible. Bomgar is essential to my team in accomplishing that goal.”
"I am very impressed with both the PowerBroker functionality and with the BeyondTrust services team. PowerBroker has deep auditing capabilities, which is helping us to quickly get to the information we need. The logging, auditing, and role-based access capabilities are all excellent and allow us to very effectively manage privileges and audit AD changes across our enterprise infrastructure with critical applications."
“Building on the excellent experience with Bomgar in Clinical Affairs, we selected Bomgar because its chat capabilities seamlessly integrated with comprehensive remote support.”
"Prior to Retina CS - patches were applied but nothing went back to verifythat a patch fixed the vulnerability. We did not have a tool to assist us inverifying the patch process was successful. With BeyondTrust’s RetinaCS we are able to take a snapshot before, apply the patch, and review ourremediation efforts to ensure we properly addressed the vulnerability."
“The beauty of Bomgar, among other things, is that it ensures the technicians can connect no matter what system is involved—a couple of clicks, and they can begin to troubleshoot.”
“We work closely with the IT departments in our client organizations so we know that the security of their data is a primary concern. Bomgar resides safely inside our virtual network and its encryption technologies meets our very strict compliance standards, so we know we’re securely supporting our user base.”