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Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.
Text Request helps businesses increase profits through powerful text messaging software. 5% of phone calls are answered, 15% of emails are opened, but 99% of texts are read (usually within just a few minutes). Text Request gives your team all the tools and organization you need to text professionally using your office phone numbers, so you can reach customers precisely when you need and grow your bottom line.
Textellent is a leading SMS marketing and campaign platform provider offering patented, innovative capabilities that can be integrated with CRM systems to automate, yet personalize powerful marketing, sales and customer service texting campaigns. The platform also includes robust self-service appointment scheduling services with pre and post appointment drip campaigns. With Textellent’s unique TCPA compliance using artificial intelligence, businesses are able to ensure compliance in an automated manner while responding to texts in a one-to-one fashion from any device.
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