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Base

Read 14 Base reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Base as their Customer Engagement Software

Base.ai is an AI-powered customer-led growth (CLG) platform that helps B2B organizations manage customer relationships, drive engagement, and generate revenue from their existing customer base. By analyzing each customer/user's individual journey in all touchpoints and leveraging insights for engagement - you’re able to engage contextually and increase product adoption, loyalty and acts of advocacy, cross-sell and upsell motions, retention, and feedback at scale.

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Customer Rating Review Score based on 86 reference ratings
4.8/5.0 (86)

14Testimonials

  • “We didn’t know what exactly we wanted, we only knew our objective was to grow customer advocacy, increase loyalty, and do so with a clear impact on revenue.”

    Josh Goldberg Marketing Director

  • "The UI is intuitive and provides an exceptional experience for our customer champions. I have had very few technical issues with Base (if any?!) since launching the portal, saving me …

    Ashley Swift Sr. Manager, Customer Marketing

  • "Switching to Base was an upgrade in every sense. Customers enjoyed a familiar interface with improved features, while we gained a more flexible and powerful platform."

    Tiffany Hancher Global Customer Experience Manage
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4 Case Studies

  • Alteryx - Customer Case Study

    Luis Gonzalez Manager of Global Customer Advocacy

  • CosmoLeX - Customer Case Study

    Josh Goldberg Marketing Director

  • NICE - Customer Case Study

    Kara Bankhead Director of Customer Advocacy
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Additional Base Information & Resources

Read Base Reviews, Testimonials & Customer References from 14 real Base customers.

Browse Base Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Base.

FeaturedCustomers has 1,910,366+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.