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Base

Read 14 Base reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Base as their Customer Engagement Software

Base.ai is an AI-powered customer-led growth (CLG) platform that helps B2B organizations manage customer relationships, drive engagement, and generate revenue from their existing customer base. By analyzing each customer/user's individual journey in all touchpoints and leveraging insights for engagement - you’re able to engage contextually and increase product adoption, loyalty and acts of advocacy, cross-sell and upsell motions, retention, and feedback at scale.

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Customer Rating Review Score based on 200 reference ratings
4.8/5.0 (200)

14Testimonials

  • "As soon as I saw Base.ai, I knew I needed the platform because it was a multifaceted solution that would help me achieve all my needs within customer marketing."

  • "Base has everything that we need. It's a single platform for all of our advocacy functions, and the scalability and flexibility goes along with that."

  • "Not relying on sales for advocacy is SOOO important. This platform helped us create a direct channel with customers, which makes the lives of our sales team so much easier. …

13 more testimonials currently locked

4 Case Studies

  • Mural - Customer Case Study

  • NICE - Customer Case Study

  • CosmoLeX - Customer Case Study

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Additional Base Information & Resources

Read Base Reviews, Testimonials & Customer References from 14 real Base customers.

Browse Base Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Base.