25 Backoffice Associates Testimonials

"Having the right data in the right format is as critical as having the right system in place, and this was one of the most effective implementations I've been a part of."

“We can now clearly show our business users how and where their legacy data would result in an error when put through the transformations and validations of the target system.”

"Failure was not an option. We had to go-live on the appointed day since the consequences for the many companies impacted would have been too significant to imagine and endure...I am confident that significant manual effort reduction was possible due to BackOffice Associates being there. This, in turn, was key to the overall success of the data migration and the upgrade."

"Historically, everyone thought of data as an IT responsibility. But we emphasized to them that the business needs to drive the rules and standards, and there are real implications if the users don’t own the data strategy."

"New releases of Quadrate bring new capabilities that are genuinely helpful to us, even improvements based on feedback we have given to BackOffice. A good example is the tools for managing logs. In the early days, we were uploading about 200 materials to SAP every day. This entailed the generation of horrendous log files that were difficult to use. I mentioned this to Philippe Jardin and in the next release logs were completely reworked with new tools for sorting, searching, selecting and deleting records. It is refreshing to be listened to."

"The data stewardship process had to change. The BackOffice solution provided us the means to initiate efficiency in the material master for global data at Lilly."

"All the careful data planning led us to be smarter about overall resource planning. BackOffice brought solutions, methodology and experts to bridge a critical time in our SAP project and go-live to keep us moving forward and respond faster, better and more efficiently."

“Previously, our validation process was manual and very laborious, but with the centralized portal in place, our time is now spent on value-added work as the automation process is seamless and the reports are available on the portal every morning.”

"Knowing interrelationships and dependencies of SAP and how they affect data quality is the value BackOffice Associates brings to its clients. The BOA solution allowed us to identify and correct issues much faster than would have otherwise been possible."

"We have used other toolsets in some of our processes, but you need to be very technical to work with them effectively. We’re responsible for getting our data into SAP but we’re not technical people. We needed an easy way of uploading data. We were also starting to get backlogs of work because the processes we were using were too manually intensive and slow."

"It would have been too costly to try to convert our legacy system to integrate with a modern technology platform. That was the driver to abandon our 20-year-old system and start from scratch. We knew that to grow with our customer base in the future, we needed technology of the future as our foundation."

"For the business to operate optimally, we count on reliable customer data to ensure we can take orders and distribute based on those orders.”

"Our objective was to build web-enabled applications that integrated naturally into the SAP NetWeaver platform to capitalize on our existing mySAP ERP and SAP NetWeaver assets."

“There were so many barriers and data rules in place within our SAP systems that manually deleting the Canada Bread data in our SAP systems would have been extremely time consuming, costly and difficult without the help of BackOffice Associates.”

“We realized that there were a few critical data related issues that we needed to address integrity of legacy beginning balances from different systems, correctness of ongoing transactions, and completeness of transactions booked. The situation necessitated a quick diagnostic process followed by speedy follow through action in the form of an initial data assessment that is backed by a partnership until go-live. BackOffice presented a methodology and solution that reduced the time cycle from six to nine months to less than five months.”