“At that time, I tried to be a kind of bridge between developers and non-developers. But sooner or later, it turned out that I was the bottleneck of the communication. I thought then that we should use the same tool for communication.”

“With the Wiki feature, it’s where we store information that is relevant to the specific project. So it’s like documentation for the specific project. We also used Google Docs before but it’s kind of hard to organise the documents there alone.”

“Backlog allows you to store some documentation so that later, rather than raising a new issue again, we can just refer back to the attached documents or shared files. So, you have a sort of FAQ or manual to refer to.”

"Backlog gave us the capability of managing requests in bulk, which means we are now able to assign and organize task priorities easily."

"Before Backlog, it was messy, hard to keep track, lots of emails flying around. Someone replied to this email but might miss another. And with attachments, it makes the emails really large, which is not feasible."

“I felt we needed a tool that was easy to use for everyone in the company and that at the same time would give us the possibility to control and manage our work in one place.”

"We work with a large number of clients who have never used project management tools before. We tested other pm tools, but the UIs were too complicated for everyone to master. Backlog offered both functionality and intuitiveness."

“In Backlog, it’s easier to change the task status and status of pull requests, etc. So it saves time as a project manager, and as a developer, it’s easier to use and to learn to use.”

"When managing projects with Backlog, we communicate within issues, so it’s always clear what we’re talking about and who’s involved. This is much more efficient than email."

“Backlog's UI design is very easy to use compared to other task management tools, so I recommend it to those who are not familiar with IT tools.”

"Before Backlog, information sharing was difficult. New project members experienced information gaps. After Backlog, people joining in the middle of a project could easily follow progress and get up to speed quicker."

“We saw how our client managed their projects very effectively in Backlog. From then on, we also started using it.”

“They can see how many tasks they have, and as a Manager, I can see who has which tasks, what are they doing, and what will be done next.”

"We used to manage and share reports by email, but they would get lost or forgotten. Backlog lets improved how we manage reports for each issue. All reports can now be found in the same project, making them much easier to review."

“If I want to present my workload to my managers, it’s very easy. Like, ‘hey this is me, it is full’. There’s a lot of tools like that in Backlog, especially when you look at the Gantt Chart, and the filtering of issues assigned to me.”