21 Backlog Testimonials

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  • “Backlog allows you to store some documentation so that later, rather than raising a new issue again, we can just refer back to the attached documents or shared files. So, you have a sort of FAQ or manual to refer to.”

  • “We chose Backlog because it’s user-friendly, easy to track multiple projects, and provides Gantt charts and many other features.”

  • “Because Github charges per user, it quickly gets expensive, particularly when we’re working with part-time developers. Github doesn’t differentiate between part-time and full-time users. So this is where the package setup of Backlog was a good aspect for us.”

  • "When managing projects with Backlog, we communicate within issues, so it’s always clear what we’re talking about and who’s involved. This is much more efficient than email."

  • “Backlog's UI design is very easy to use compared to other task management tools, so I recommend it to those who are not familiar with IT tools.”

  • “They can see how many tasks they have, and as a Manager, I can see who has which tasks, what are they doing, and what will be done next.”

  • "We work with a large number of clients who have never used project management tools before. We tested other pm tools, but the UIs were too complicated for everyone to master. Backlog offered both functionality and intuitiveness."

  • “The biggest benefits of Backlog are that it can be operated easily by anyone and that you can grasp individual work status in detail.”

  • "Before Backlog, it was messy, hard to keep track, lots of emails flying around. Someone replied to this email but might miss another. And with attachments, it makes the emails really large, which is not feasible."

  • “In Backlog, it’s easier to change the task status and status of pull requests, etc. So it saves time as a project manager, and as a developer, it’s easier to use and to learn to use.”

  • “At that time, I tried to be a kind of bridge between developers and non-developers. But sooner or later, it turned out that I was the bottleneck of the communication. I thought then that we should use the same tool for communication.”

  • “If I want to present my workload to my managers, it’s very easy. Like, ‘hey this is me, it is full’. There’s a lot of tools like that in Backlog, especially when you look at the Gantt Chart, and the filtering of issues assigned to me.”

  • “With the Wiki feature, it’s where we store information that is relevant to the specific project. So it’s like documentation for the specific project. We also used Google Docs before but it’s kind of hard to organise the documents there alone.”

  • “Simultaneous work requires a very smooth and clear communication flow between our teams. In order to make it work, we must find good tools or applications to manage our projects that also allows all the teams to know about the progress. We are so happy to know about Backlog because the application makes all tasks easier to manage. We will continue to have Backlog as our project management tool for Petshopbox studio.”

  • "Before Backlog, information sharing was difficult. New project members experienced information gaps. After Backlog, people joining in the middle of a project could easily follow progress and get up to speed quicker."