“Backlog allows you to store some documentation so that later, rather than raising a new issue again, we can just refer back to the attached documents or shared files. So, you have a sort of FAQ or manual to refer to.”

“Backlog's UI design is very easy to use compared to other task management tools, so I recommend it to those who are not familiar with IT tools.”

"Before Backlog, it was messy, hard to keep track, lots of emails flying around. Someone replied to this email but might miss another. And with attachments, it makes the emails really large, which is not feasible."

“In Backlog, it’s easier to change the task status and status of pull requests, etc. So it saves time as a project manager, and as a developer, it’s easier to use and to learn to use.”

“Simultaneous work requires a very smooth and clear communication flow between our teams. In order to make it work, we must find good tools or applications to manage our projects that also allows all the teams to know about the progress. We are so happy to know about Backlog because …

“The biggest benefits of Backlog are that it can be operated easily by anyone and that you can grasp individual work status in detail.”

“Backlog is attractive because even members who are inexperienced with this kind of tool can use it easily to collaborate in real time.”

"Backlog gave us the capability of managing requests in bulk, which means we are now able to assign and organize task priorities easily."

“I felt we needed a tool that was easy to use for everyone in the company and that at the same time would give us the possibility to control and manage our work in one place.”

"We used to manage and share reports by email, but they would get lost or forgotten. Backlog lets improved how we manage reports for each issue. All reports can now be found in the same project, making them much easier to review."

"When managing projects with Backlog, we communicate within issues, so it’s always clear what we’re talking about and who’s involved. This is much more efficient than email."

"We work with a large number of clients who have never used project management tools before. We tested other pm tools, but the UIs were too complicated for everyone to master. Backlog offered both functionality and intuitiveness."

“At that time, I tried to be a kind of bridge between developers and non-developers. But sooner or later, it turned out that I was the bottleneck of the communication. I thought then that we should use the same tool for communication.”

“If I want to present my workload to my managers, it’s very easy. Like, ‘hey this is me, it is full’. There’s a lot of tools like that in Backlog, especially when you look at the Gantt Chart, and the filtering of issues assigned to me.”

“With the Wiki feature, it’s where we store information that is relevant to the specific project. So it’s like documentation for the specific project. We also used Google Docs before but it’s kind of hard to organise the documents there alone.”