“One of the main selling points for CX-E was the fact that I did not have to retrain our users on a new system, and, thanks to AVST’s Octel TUI emulation, there was no retraining at all it was an extremely smooth process for our faculty and staff. This was by far the easiest conversion I have ever made.”
"CX-E was the perfact fit... offering an easy integration path for both our TDM and IP switch."
"In one year, CX-E paid for itself."
"We have saved about $150,000 per year an maintenance by replacing our two Octel system alone."
“CX-E has been a great system for us – it’s user-friendly, intuitive and low maintenance. We’ve only scratched the surface of its feature-rich capabilities and look forward to continuing to explore how it can make life easier for our thousands of faculty and staff.”
“With an average of up to 200,000 calls a week, we needed a system that could reliably handle such a high call volume and provide a platform for growth. CX-E from AVST was the only solution that fit the bill.”
“With hands-free driving laws, Speech-Enablement was a top priority as many visitors are calling into Navy Pier while driving. CX-E was the perfect fit - blending sophisticated Call Processing, Speech-Enabled Automated Attendant and Directories.”
“Our standard is that citizens should be able to retrieve information or reach the individual they need within 40 seconds. We are pleased that the system is powerful enough to cover a wide variety of applications. AVST’s professional services remained available to us to help as needed to apply CX-E functions to our requirements.”
“CX-E is a workhorse - it takes 450,000 calls a month with over 300 Automated Attendant menus - and doesn’t even break a sweat!”
“AVST’s unique ability to deliver Unified Messaging to any e-mail environment gave us the ability to control our future.”
“CX-E has been a great system for us – it’s user-friendly, intuitive and low maintenance. We’ve only scratched the surface of its feature-rich capabilities and look forward to continuing to explore how it can make life easier for our thousands of faculty and staff.”
“With an average of up to 200,000 calls a week, we needed a system that could reliably handle such a high call volume and provide a platform for growth. CX-E from AVST was the only solution that fit the bill.”
“Not only did AVST’s CX-E meet all of our initial requirements, it was hands-down the easiest to administer.”
“Atom is quite an innovation and clearly demonstrates how robust CX-E is.”
"AVST has made the transition from our existing telephony system an extremely painless experience."