“AVST enables us to explore what is new in mobile and voice applications without disrupting what we have today.”
“As one of the fastest growing cities in the country, we needed to plan for tomorrow today and our unified communications solution would need to grow with us.”
“Atom’s been a game changer. It has a host of mobile capabilities that our executives now can’t be without.”
“Our standard is that citizens should be able to retrieve information or reach the individual they need within 40 seconds. We are pleased that the system is powerful enough to cover a wide variety of applications. AVST’s professional services remained available to us to help as needed to apply CX-E functions to our requirements.”
"AVST has made the transition from our existing telephony system an extremely painless experience."
“Not only did AVST’s CX-E meet all of our initial requirements, it was hands-down the easiest to administer.”
“With hands-free driving laws, Speech-Enablement was a top priority as many visitors are calling into Navy Pier while driving. CX-E was the perfect fit - blending sophisticated Call Processing, Speech-Enabled Automated Attendant and Directories.”
“In the 10 years I’ve been with the university, CX-E has been one of the most efficient technologies we’ve implemented. It’s well-tested, easily upgradable, and we don’t have to worry about it.”
“One of the main selling points for CX-E was the fact that I did not have to retrain our users on a new system, and, thanks to AVST’s Octel TUI emulation, there was no retraining at all it was an extremely smooth process for our faculty and staff. This was by far the easiest conversion I have ever made.”
“CX-E is a workhorse - it takes 450,000 calls a month with over 300 Automated Attendant menus - and doesn’t even break a sweat!”
“AVST’s unique ability to deliver Unified Messaging to any e-mail environment gave us the ability to control our future.”
“Atom is quite an innovation and clearly demonstrates how robust CX-E is.”
"In one year, CX-E paid for itself."
“The fact that CX-E had a TUI that was extremely similar to the Octel Aria 250 made it the frontrunner. Also, we liked the fact that CX-E could network with the existing Octel system.”
"We have saved about $150,000 per year an maintenance by replacing our two Octel system alone."