27 AVST Testimonials

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  • “AVST enables us to explore what is new in mobile and voice applications without disrupting what we have today.”

  • “With an average of up to 200,000 calls a week, we needed a system that could reliably handle such a high call volume and provide a platform for growth. CX-E from AVST was the only solution that fit the bill.”

  • “Atom is quite an innovation and clearly demonstrates how robust CX-E is.”

  • “CX-E’s resiliency gives us the assurance that our voice communications will never miss a beat.”

  • “One of the main selling points for CX-E was the fact that I did not have to retrain our users on a new system, and, thanks to AVST’s Octel TUI emulation, there was no retraining at all it was an extremely smooth process for our faculty and staff. This was …

  • “CX-E has been a great system for us – it’s user-friendly, intuitive and low maintenance. We’ve only scratched the surface of its feature-rich capabilities and look forward to continuing to explore how it can make life easier for our thousands of faculty and staff.”

  • “With an average of up to 200,000 calls a week, we needed a system that could reliably handle such a high call volume and provide a platform for growth. CX-E from AVST was the only solution that fit the bill.”

  • “In the 10 years I’ve been with the university, CX-E has been one of the most efficient technologies we’ve implemented. It’s well-tested, easily upgradable, and we don’t have to worry about it.”

  • “With hands-free driving laws, Speech-Enablement was a top priority as many visitors are calling into Navy Pier while driving. CX-E was the perfect fit - blending sophisticated Call Processing, Speech-Enabled Automated Attendant and Directories.”

  • "CX-E was the perfact fit... offering an easy integration path for both our TDM and IP switch."

  • "AVST has made the transition from our existing telephony system an extremely painless experience."

  • “On the day of the CX-E cutover, our support staff team members were waiting for help desk calls that never came.”

  • "AVST’s professional services team made our transition incredibly smooth. We couldn’t have asked for anything more."

  • “A major benefit of CX-E is its history. This platform has nearly 30 years of development all built on open standards. It was a system we knew we could trust.”

  • “CX-E has been a great system for us – it’s user-friendly, intuitive and low maintenance. We’ve only scratched the surface of its feature-rich capabilities and look forward to continuing to explore how it can make life easier for our thousands of faculty and staff.”