27 AVST Testimonials

“With hands-free driving laws, Speech-Enablement was a top priority as many visitors are calling into Navy Pier while driving. CX-E was the perfect fit - blending sophisticated Call Processing, Speech-Enabled Automated Attendant and Directories.”

“As one of the fastest growing cities in the country, we needed to plan for tomorrow today and our unified communications solution would need to grow with us.”

“CX-E’s resiliency gives us the assurance that our voice communications will never miss a beat.”

“CX-E is a workhorse - it takes 450,000 calls a month with over 300 Automated Attendant menus - and doesn’t even break a sweat!”

“AVST’s unique ability to deliver Unified Messaging to any e-mail environment gave us the ability to control our future.”

"We are impressed with how simple it was to convert our Octel system to CX-E. Our users were up and running on the system without delay."

“One of the main selling points for CX-E was the fact that I did not have to retrain our users on a new system, and, thanks to AVST’s Octel TUI emulation, there was no retraining at all it was an extremely smooth process for our faculty and staff. This was by far the easiest conversion I have ever made.”

“In the 10 years I’ve been with the university, CX-E has been one of the most efficient technologies we’ve implemented. It’s well-tested, easily upgradable, and we don’t have to worry about it.”

“AVST enables us to explore what is new in mobile and voice applications without disrupting what we have today.”

“Amerisure differentiates itself on our exceptional customer service; in order to maintain this level of service our employees must be able to respond to anything, from anywhere and at a moment’s notice. CX-E has greatly increased the mobility and efficiency of our workforce through unified messaging. Our employees rapidly embraced the unified messaging functionality in CX-E and reported they hope to never go back to the old way of conducting business. Unified messaging has spoiled them."

"CX-E provides us with the perfect private cloud architecture, including survuvability."

“Atom’s been a game changer. It has a host of mobile capabilities that our executives now can’t be without.”

“On the day of the CX-E cutover, our support staff team members were waiting for help desk calls that never came.”

"AVST’s professional services team made our transition incredibly smooth. We couldn’t have asked for anything more."

“A major benefit of CX-E is its history. This platform has nearly 30 years of development all built on open standards. It was a system we knew we could trust.”