27 AVST Testimonials

“Atom is quite an innovation and clearly demonstrates how robust CX-E is.”

"We are impressed with how simple it was to convert our Octel system to CX-E. Our users were up and running on the system without delay."

“On the day of the CX-E cutover, our support staff team members were waiting for help desk calls that never came.”

“Our standard is that citizens should be able to retrieve information or reach the individual they need within 40 seconds. We are pleased that the system is powerful enough to cover a wide variety of applications. AVST’s professional services remained available to us to help as needed to apply CX-E functions to our requirements.”

“The fact that CX-E had a TUI that was extremely similar to the Octel Aria 250 made it the frontrunner. Also, we liked the fact that CX-E could network with the existing Octel system.”

"We have saved about $150,000 per year an maintenance by replacing our two Octel system alone."

"AVST has made the transition from our existing telephony system an extremely painless experience."

"In one year, CX-E paid for itself."

“With hands-free driving laws, Speech-Enablement was a top priority as many visitors are calling into Navy Pier while driving. CX-E was the perfect fit - blending sophisticated Call Processing, Speech-Enabled Automated Attendant and Directories.”

“Atom’s been a game changer. It has a host of mobile capabilities that our executives now can’t be without.”

"AVST’s professional services team made our transition incredibly smooth. We couldn’t have asked for anything more."

“Not only did AVST’s CX-E meet all of our initial requirements, it was hands-down the easiest to administer.”

“A major benefit of CX-E is its history. This platform has nearly 30 years of development all built on open standards. It was a system we knew we could trust.”

“CX-E is a workhorse - it takes 450,000 calls a month with over 300 Automated Attendant menus - and doesn’t even break a sweat!”

“AVST’s unique ability to deliver Unified Messaging to any e-mail environment gave us the ability to control our future.”