27 AVST Testimonials

“CX-E has been a great system for us – it’s user-friendly, intuitive and low maintenance. We’ve only scratched the surface of its feature-rich capabilities and look forward to continuing to explore how it can make life easier for our thousands of faculty and staff.”

“Our standard is that citizens should be able to retrieve information or reach the individual they need within 40 seconds. We are pleased that the system is powerful enough to cover a wide variety of applications. AVST’s professional services remained available to us to help as needed to apply CX-E functions to our requirements.”

“Atom is quite an innovation and clearly demonstrates how robust CX-E is.”

“With hands-free driving laws, Speech-Enablement was a top priority as many visitors are calling into Navy Pier while driving. CX-E was the perfect fit - blending sophisticated Call Processing, Speech-Enabled Automated Attendant and Directories.”

“Not only did AVST’s CX-E meet all of our initial requirements, it was hands-down the easiest to administer.”

“Atom’s been a game changer. It has a host of mobile capabilities that our executives now can’t be without.”

“In the 10 years I’ve been with the university, CX-E has been one of the most efficient technologies we’ve implemented. It’s well-tested, easily upgradable, and we don’t have to worry about it.”

“A major benefit of CX-E is its history. This platform has nearly 30 years of development all built on open standards. It was a system we knew we could trust.”

“CX-E has been a great system for us – it’s user-friendly, intuitive and low maintenance. We’ve only scratched the surface of its feature-rich capabilities and look forward to continuing to explore how it can make life easier for our thousands of faculty and staff.”

“With an average of up to 200,000 calls a week, we needed a system that could reliably handle such a high call volume and provide a platform for growth. CX-E from AVST was the only solution that fit the bill.”

“With an average of up to 200,000 calls a week, we needed a system that could reliably handle such a high call volume and provide a platform for growth. CX-E from AVST was the only solution that fit the bill.”

"In one year, CX-E paid for itself."

“As one of the fastest growing cities in the country, we needed to plan for tomorrow today and our unified communications solution would need to grow with us.”

“On the day of the CX-E cutover, our support staff team members were waiting for help desk calls that never came.”

“CX-E’s resiliency gives us the assurance that our voice communications will never miss a beat.”