27 AVST Testimonials

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  • “CX-E is a workhorse - it takes 450,000 calls a month with over 300 Automated Attendant menus - and doesn’t even break a sweat!”

  • “Atom is quite an innovation and clearly demonstrates how robust CX-E is.”

  • "We have saved about $150,000 per year an maintenance by replacing our two Octel system alone."

  • “Amerisure differentiates itself on our exceptional customer service; in order to maintain this level of service our employees must be able to respond to anything, from anywhere and at a moment’s notice. CX-E has greatly increased the mobility and efficiency of our workforce through unified messaging. Our employees rapidly embraced …

  • "CX-E provides us with the perfect private cloud architecture, including survuvability."

  • “As one of the fastest growing cities in the country, we needed to plan for tomorrow today and our unified communications solution would need to grow with us.”

  • “Our standard is that citizens should be able to retrieve information or reach the individual they need within 40 seconds. We are pleased that the system is powerful enough to cover a wide variety of applications. AVST’s professional services remained available to us to help as needed to apply CX-E …

  • “CX-E has been a great system for us – it’s user-friendly, intuitive and low maintenance. We’ve only scratched the surface of its feature-rich capabilities and look forward to continuing to explore how it can make life easier for our thousands of faculty and staff.”

  • “With an average of up to 200,000 calls a week, we needed a system that could reliably handle such a high call volume and provide a platform for growth. CX-E from AVST was the only solution that fit the bill.”

  • “With hands-free driving laws, Speech-Enablement was a top priority as many visitors are calling into Navy Pier while driving. CX-E was the perfect fit - blending sophisticated Call Processing, Speech-Enabled Automated Attendant and Directories.”

  • "AVST has made the transition from our existing telephony system an extremely painless experience."

  • “Atom’s been a game changer. It has a host of mobile capabilities that our executives now can’t be without.”

  • "CX-E was the perfact fit... offering an easy integration path for both our TDM and IP switch."

  • “The fact that CX-E had a TUI that was extremely similar to the Octel Aria 250 made it the frontrunner. Also, we liked the fact that CX-E could network with the existing Octel system.”

  • "We are impressed with how simple it was to convert our Octel system to CX-E. Our users were up and running on the system without delay."