27 AVST Testimonials

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  • “AVST enables us to explore what is new in mobile and voice applications without disrupting what we have today.”

  • "AVST’s professional services team made our transition incredibly smooth. We couldn’t have asked for anything more."

  • “With an average of up to 200,000 calls a week, we needed a system that could reliably handle such a high call volume and provide a platform for growth. CX-E from AVST was the only solution that fit the bill.”

  • “Amerisure differentiates itself on our exceptional customer service; in order to maintain this level of service our employees must be able to respond to anything, from anywhere and at a moment’s notice. CX-E has greatly increased the mobility and efficiency of our workforce through unified messaging. Our employees rapidly embraced …

  • "CX-E provides us with the perfect private cloud architecture, including survuvability."

  • “On the day of the CX-E cutover, our support staff team members were waiting for help desk calls that never came.”

  • "We are impressed with how simple it was to convert our Octel system to CX-E. Our users were up and running on the system without delay."

  • “Not only did AVST’s CX-E meet all of our initial requirements, it was hands-down the easiest to administer.”

  • “A major benefit of CX-E is its history. This platform has nearly 30 years of development all built on open standards. It was a system we knew we could trust.”

  • “Atom’s been a game changer. It has a host of mobile capabilities that our executives now can’t be without.”

  • “With hands-free driving laws, Speech-Enablement was a top priority as many visitors are calling into Navy Pier while driving. CX-E was the perfect fit - blending sophisticated Call Processing, Speech-Enabled Automated Attendant and Directories.”

  • “As one of the fastest growing cities in the country, we needed to plan for tomorrow today and our unified communications solution would need to grow with us.”

  • “Our standard is that citizens should be able to retrieve information or reach the individual they need within 40 seconds. We are pleased that the system is powerful enough to cover a wide variety of applications. AVST’s professional services remained available to us to help as needed to apply CX-E …

  • “One of the main selling points for CX-E was the fact that I did not have to retrain our users on a new system, and, thanks to AVST’s Octel TUI emulation, there was no retraining at all it was an extremely smooth process for our faculty and staff. This was …

  • “CX-E has been a great system for us – it’s user-friendly, intuitive and low maintenance. We’ve only scratched the surface of its feature-rich capabilities and look forward to continuing to explore how it can make life easier for our thousands of faculty and staff.”