27 AVST Testimonials

“Atom’s been a game changer. It has a host of mobile capabilities that our executives now can’t be without.”

“Amerisure differentiates itself on our exceptional customer service; in order to maintain this level of service our employees must be able to respond to anything, from anywhere and at a moment’s notice. CX-E has greatly increased the mobility and efficiency of our workforce through unified messaging. Our employees rapidly embraced the unified messaging functionality in CX-E and reported they hope to never go back to the old way of conducting business. Unified messaging has spoiled them."

"CX-E provides us with the perfect private cloud architecture, including survuvability."

"AVST’s professional services team made our transition incredibly smooth. We couldn’t have asked for anything more."

"AVST has made the transition from our existing telephony system an extremely painless experience."

“AVST enables us to explore what is new in mobile and voice applications without disrupting what we have today.”

“One of the main selling points for CX-E was the fact that I did not have to retrain our users on a new system, and, thanks to AVST’s Octel TUI emulation, there was no retraining at all it was an extremely smooth process for our faculty and staff. This was by far the easiest conversion I have ever made.”

“CX-E has been a great system for us – it’s user-friendly, intuitive and low maintenance. We’ve only scratched the surface of its feature-rich capabilities and look forward to continuing to explore how it can make life easier for our thousands of faculty and staff.”

“With an average of up to 200,000 calls a week, we needed a system that could reliably handle such a high call volume and provide a platform for growth. CX-E from AVST was the only solution that fit the bill.”

"We are impressed with how simple it was to convert our Octel system to CX-E. Our users were up and running on the system without delay."

“On the day of the CX-E cutover, our support staff team members were waiting for help desk calls that never came.”

“Not only did AVST’s CX-E meet all of our initial requirements, it was hands-down the easiest to administer.”

“The fact that CX-E had a TUI that was extremely similar to the Octel Aria 250 made it the frontrunner. Also, we liked the fact that CX-E could network with the existing Octel system.”

"We have saved about $150,000 per year an maintenance by replacing our two Octel system alone."

“CX-E is a workhorse - it takes 450,000 calls a month with over 300 Automated Attendant menus - and doesn’t even break a sweat!”