27 AVST Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • “With hands-free driving laws, Speech-Enablement was a top priority as many visitors are calling into Navy Pier while driving. CX-E was the perfect fit - blending sophisticated Call Processing, Speech-Enabled Automated Attendant and Directories.”

  • “One of the main selling points for CX-E was the fact that I did not have to retrain our users on a new system, and, thanks to AVST’s Octel TUI emulation, there was no retraining at all it was an extremely smooth process for our faculty and staff. This was …

  • “Amerisure differentiates itself on our exceptional customer service; in order to maintain this level of service our employees must be able to respond to anything, from anywhere and at a moment’s notice. CX-E has greatly increased the mobility and efficiency of our workforce through unified messaging. Our employees rapidly embraced …

  • “CX-E has been a great system for us – it’s user-friendly, intuitive and low maintenance. We’ve only scratched the surface of its feature-rich capabilities and look forward to continuing to explore how it can make life easier for our thousands of faculty and staff.”

  • “With an average of up to 200,000 calls a week, we needed a system that could reliably handle such a high call volume and provide a platform for growth. CX-E from AVST was the only solution that fit the bill.”

  • “AVST enables us to explore what is new in mobile and voice applications without disrupting what we have today.”

  • “Atom is quite an innovation and clearly demonstrates how robust CX-E is.”

  • "In one year, CX-E paid for itself."

  • “As one of the fastest growing cities in the country, we needed to plan for tomorrow today and our unified communications solution would need to grow with us.”

  • "AVST’s professional services team made our transition incredibly smooth. We couldn’t have asked for anything more."

  • "CX-E was the perfact fit... offering an easy integration path for both our TDM and IP switch."

  • "We are impressed with how simple it was to convert our Octel system to CX-E. Our users were up and running on the system without delay."

  • “CX-E’s resiliency gives us the assurance that our voice communications will never miss a beat.”

  • “Atom’s been a game changer. It has a host of mobile capabilities that our executives now can’t be without.”

  • “Our standard is that citizens should be able to retrieve information or reach the individual they need within 40 seconds. We are pleased that the system is powerful enough to cover a wide variety of applications. AVST’s professional services remained available to us to help as needed to apply CX-E …