“AVST’s unique ability to deliver Unified Messaging to any e-mail environment gave us the ability to control our future.”

“CX-E is a workhorse - it takes 450,000 calls a month with over 300 Automated Attendant menus - and doesn’t even break a sweat!”

“CX-E’s resiliency gives us the assurance that our voice communications will never miss a beat.”

“One of the main selling points for CX-E was the fact that I did not have to retrain our users on a new system, and, thanks to AVST’s Octel TUI emulation, there was no retraining at all it was an extremely smooth process for our faculty and staff. This was …

“Not only did AVST’s CX-E meet all of our initial requirements, it was hands-down the easiest to administer.”

"AVST’s professional services team made our transition incredibly smooth. We couldn’t have asked for anything more."

“Our standard is that citizens should be able to retrieve information or reach the individual they need within 40 seconds. We are pleased that the system is powerful enough to cover a wide variety of applications. AVST’s professional services remained available to us to help as needed to apply CX-E …

“In the 10 years I’ve been with the university, CX-E has been one of the most efficient technologies we’ve implemented. It’s well-tested, easily upgradable, and we don’t have to worry about it.”

“On the day of the CX-E cutover, our support staff team members were waiting for help desk calls that never came.”

“AVST enables us to explore what is new in mobile and voice applications without disrupting what we have today.”

“With hands-free driving laws, Speech-Enablement was a top priority as many visitors are calling into Navy Pier while driving. CX-E was the perfect fit - blending sophisticated Call Processing, Speech-Enabled Automated Attendant and Directories.”

"CX-E was the perfact fit... offering an easy integration path for both our TDM and IP switch."

“A major benefit of CX-E is its history. This platform has nearly 30 years of development all built on open standards. It was a system we knew we could trust.”

“Atom’s been a game changer. It has a host of mobile capabilities that our executives now can’t be without.”

“CX-E has been a great system for us – it’s user-friendly, intuitive and low maintenance. We’ve only scratched the surface of its feature-rich capabilities and look forward to continuing to explore how it can make life easier for our thousands of faculty and staff.”