27 AVST Testimonials

“CX-E has been a great system for us – it’s user-friendly, intuitive and low maintenance. We’ve only scratched the surface of its feature-rich capabilities and look forward to continuing to explore how it can make life easier for our thousands of faculty and staff.”

“Amerisure differentiates itself on our exceptional customer service; in order to maintain this level of service our employees must be able to respond to anything, from anywhere and at a moment’s notice. CX-E has greatly increased the mobility and efficiency of our workforce through unified messaging. Our employees rapidly embraced the unified messaging functionality in CX-E and reported they hope to never go back to the old way of conducting business. Unified messaging has spoiled them."

“With hands-free driving laws, Speech-Enablement was a top priority as many visitors are calling into Navy Pier while driving. CX-E was the perfect fit - blending sophisticated Call Processing, Speech-Enabled Automated Attendant and Directories.”

“CX-E is a workhorse - it takes 450,000 calls a month with over 300 Automated Attendant menus - and doesn’t even break a sweat!”

“AVST’s unique ability to deliver Unified Messaging to any e-mail environment gave us the ability to control our future.”

"CX-E provides us with the perfect private cloud architecture, including survuvability."

“Atom’s been a game changer. It has a host of mobile capabilities that our executives now can’t be without.”

“A major benefit of CX-E is its history. This platform has nearly 30 years of development all built on open standards. It was a system we knew we could trust.”

"AVST’s professional services team made our transition incredibly smooth. We couldn’t have asked for anything more."

“On the day of the CX-E cutover, our support staff team members were waiting for help desk calls that never came.”

“CX-E’s resiliency gives us the assurance that our voice communications will never miss a beat.”

“Atom is quite an innovation and clearly demonstrates how robust CX-E is.”

"In one year, CX-E paid for itself."

“As one of the fastest growing cities in the country, we needed to plan for tomorrow today and our unified communications solution would need to grow with us.”

“One of the main selling points for CX-E was the fact that I did not have to retrain our users on a new system, and, thanks to AVST’s Octel TUI emulation, there was no retraining at all it was an extremely smooth process for our faculty and staff. This was by far the easiest conversion I have ever made.”