Attachmate has been helping organizations to extend, manage, and secure their essential business information. Today, their products run on 19 million desktops and mobile devices worldwide. Built to integrate existing systems and emerging technologies. Attachmate is one of four business units in a privately held enterprise software holding company called The Attachmate Group. The other three business units are NetIQ, Novell, and SUSE.
How was our Attachmate experience? You can’t beat it. They are very attentive to support requests. You have heavy-duty programming involved – so it’s not always easy … we are confident in what we are doing, thanks to Attachmate's help.
As well as appreciating the quality of Verastream, we were impressed by the way Attachmate optimized and focused their proposed solution for our project. The impartial feedback that we received from other Verastream users was also extremely helpful.
We are very happy with our collaboration with Attachmate. We received careful guidance during the installation, which provided for the centralization of activities on the servers. Our users can now display a window showing options that point to the different areas on the mainframe.
The most important aspect of the project was working with a partner who understood the enterprise vision. Attachmate was one such partner. In the first project, the combination of their professional approach and robust, enterprise-level software solution gave us the confidence to move forward.
Using Attachmate’s technology has allowed us to provide a world class solution with the necessary availability and response rate. We appreciate all the assistance we have received from Attachmate over the years.
One of the nice things about Verastream is its ease of use. Because different developers had to be involved in the project at various times, the quick Verastream learning curve became very important to us.
The new e-VIMS Web-based application has improved our call center operator's experience and cut call times by a minimum of 30 seconds per operator per call. In the immediate short term this equates to more than $150,000 of savings.
This emulation software lets the user connect directly from a browser to applications residing on the mainframe. About 20,000 Poste Italiane users rely on Reflection for the Web to access and edit this data, namely executive users at the post offices, HR offices, call center operators, and receptionists.
DATABridge was a strategic investment that is enabling us to meet our long term objectives of improving efficiency and decreasing costs—by reducing our resource requirements and minimising usage costs on the Unisys platform.
Verastream gives us access to a huge amount of data that we otherwise couldn’t get to in real time. It enables us to speed up multiple transactions and ultimately increase the value that we gain from our existing mainframe system.
FileXpress's centralized auditing, end-to-end automation, streaming of data on the fly, and ease of use were some of the key features that made Attachmate the right choice during our supplier evaluations.
Reflection offers much more than powerful and reliable terminal emulation. It’s essentially an "automation center" that has enabled us to reduce errors to zero and claims-payment processing time by 50 percent.
Now partners can submit policies and download forms, account statements, and production reports right from their PCs, without ever picking up the phone. That means contact center agents and underwriters can focus on other priorities.
We contacted Attachmate for a number of reasons. The first was its technology, which would allow us to create a customised and flexible business process which fulfilled our commercial requirements. The second was the company itself…
With this technology and process, we are relieving a lot of the tasks and workload. We’re making a difference to the state, helping to lower the cost of government. Web services let us use the architectures we wanted, where we wanted.
We are talking about the transfer of information and security in all our processes. With Attachmate solutions, we are guaranteeing an extremely high level of security, independently of internal and external audits, and accordingly, we are taking the initiative to offer our customers a better service.
Verastream is especially suited for organizations whose legacy mainframe systems provide mission-critical functions for their business processes. At Schenker, Verastream helped to improve both customer and employee satisfaction. You can't underestimate the value of that for any company.
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