47 Aternity Testimonials

"We want insight into the experience of users on the other side of the world, not just those sat five meters from the IT team."

"With Aternity it's possible for the IT staff to identify performance issues and to determine the extent and impact of the emerging situation before end-users on the frontline are aware of the problem. The result will be a major increase in the efficiency of IT specialists in addressing performance issues and a significant decrease in business disruption."

"Aternity’s support for the PCoIP protocol in the Frontline Performance Intelligence Platform provides organizations with a powerful tool for measuring the quality of the end-user experience. By providing detailed PCoIP protocol statistics such as latency and transaction response times, IT professionals will ensure they have deep visibility into application performance and user experience."

"The Travis Perkins Group is in better shape today because we now have real insight from Aternity – we know exactly what our colleagues’ experience is like, out in branch and store, and we can invest our time and energy where it really matters for them to enable a positive experience for our customers."

“It’s important for us to understand and monitor the performance of those applications, from the perspective of the user, because we might not necessarily be able to look at the underlying infrastructure. Before, we had a large set of monitoring tools, that overlapped in functionality and separate teams would purchase their own tools to do specific things, resulting in a lack of consistency and no way to achieve a ‘single pane of glass’ view.”

"Instead of just focusing on technology monitoring, Aternity gives me the view from the end-user and their experience. That’s massively important because you can have all the technology working, but if the user is not having a great experience, that’s where you can potentially lose sales and confidence in your brand."

“With Aternity, I now have data and evidence to back up what I’m saying, rather than making estimates. It gives everyone confidence in the reports that we produce, and people have more enthusiasm to look at the problems, to be proactive, and to make our customer journeys as seamless as possible.”

"Email application performance management and the ability for us to understand which technologies are impacting the quality of our end users’ experience, such as Outlook plug-ins or different desktop configurations, is a top IT challenge for us. With Aternity, we gain comprehensive insight into why performance is slow, empowering us to proactively address these issues before they impact business productivity."

"This expanded relationship with Aternity gives Unisys new ways to customize services that use Aternity’s powerful advanced analytics technology. Unisys can provide a greater range of targeted, cost-efficient end-user support solutions to gauge application performance, isolate developing problems and take proactive steps to head off service events so our clients’ end users can stay consistently productive."

"Aternity uses Intel vPro processor technology and turns each PC into a self-monitoring platform that is user experience-aware. Aternity brings impressive performance management value to enterprise IT."

"We were extremely impressed with Aternity’s ability to provide comprehensive and proactive visibility into application performance, desktop and laptop performance, and user productivity."