47 Aternity Testimonials

"We want insight into the experience of users on the other side of the world, not just those sat five meters from the IT team."

"With Aternity it's possible for the IT staff to identify performance issues and to determine the extent and impact of the emerging situation before end-users on the frontline are aware of the problem. The result will be a major increase in the efficiency of IT specialists in addressing performance issues and a significant decrease in business disruption."

"Aternity’s support for the PCoIP protocol in the Frontline Performance Intelligence Platform provides organizations with a powerful tool for measuring the quality of the end-user experience. By providing detailed PCoIP protocol statistics such as latency and transaction response times, IT professionals will ensure they have deep visibility into application performance and user experience."

"Aternity helps end users to achieve two of their top goals for delivering IT services: prevent performance issues before end-users are impacted and measure the business impact of performance issues. Aternity’s approach for monitoring end-user experience goes beyond measuring speed and availability of applications and enables organizations to be more proactive in managing the performance of their IT services."

"More and more enterprise software companies are relying on their partner ecosystem as an important go–to-market strategy. Aternity’s focus on their partner network is important and will help the company achieve its long term goals."

“We’re now able to look inside of the developers’ code—without having to modify the code—while it’s running in our production environment. That’s fantastic. I can’t imagine someone running a site of any real size without this capability.”

“It follows every Java transaction as it goes in and out of different JVMs and across the wire. It will trace every Java method call that’s made so you can see exactly where the delays are in each application, almost down to the line of code. I haven’t seen this functionality in any other tool.”

"This expanded relationship with Aternity gives Unisys new ways to customize services that use Aternity’s powerful advanced analytics technology. Unisys can provide a greater range of targeted, cost-efficient end-user support solutions to gauge application performance, isolate developing problems and take proactive steps to head off service events so our clients’ end users can stay consistently productive."

"Our process for finding the right technology to deliver a comprehensive view of end user experience involved a number of vendor evaluations in our production environment. Aternity was able to offer the monitoring capabilities we require coupled with real-time analytics that will provide us with the proactive IT management approach to both application and desktop management we are looking for. Our goal is that our mission-critical business applications deliver the highest possible up-time and service levels."

"The Travis Perkins Group is in better shape today because we now have real insight from Aternity – we know exactly what our colleagues’ experience is like, out in branch and store, and we can invest our time and energy where it really matters for them to enable a positive experience for our customers."

“It’s important for us to understand and monitor the performance of those applications, from the perspective of the user, because we might not necessarily be able to look at the underlying infrastructure. Before, we had a large set of monitoring tools, that overlapped in functionality and separate teams would purchase their own tools to do specific things, resulting in a lack of consistency and no way to achieve a ‘single pane of glass’ view.”

"Instead of just focusing on technology monitoring, Aternity gives me the view from the end-user and their experience. That’s massively important because you can have all the technology working, but if the user is not having a great experience, that’s where you can potentially lose sales and confidence in your brand."

“With Aternity, I now have data and evidence to back up what I’m saying, rather than making estimates. It gives everyone confidence in the reports that we produce, and people have more enthusiasm to look at the problems, to be proactive, and to make our customer journeys as seamless as possible.”

“With the Aternity/Riverbed solution, we were able to identify issues immediately. We had the visibility, the detail, and the technical insight necessary to address the problem. Previously we were sifting through 2Mb of data and over 100 variables. Now, if there is an issue, we can identify the exact variable. It’s like two solutions in one.”

"What we particularly liked with Aternity was the ease in which we could analyze and correlate data. Aternity makes this insight easily available to a broader audience in a format that is scalable and sharable with our internal stakeholders."