47 Aternity Testimonials

"The VMware Branch Office Desktop provides a comprehensive approach to addressing multiple requirements within the branch, enabling employees to have fast and secure access to the applications and data they need to maximize productivity. Understanding the real end-user experience is a key measurement we needed in order to help these branch users have efficient access to information technology. With VMware’s latest branch office technology and Aternity’s end user experience management solution, branch offices are able to have optimal quality of service (QoS)."

"We currently possess the largest patient database in the State of Wisconsin with 2.5 million patients and more than 1,000 clinicians sharing access to those records, and we continue to expand this number as we further grow our EHR initiatives. Gaining visibility into our end user’s EHR experience is key to achieving solid clinician adoption. That is why we chose Aternity. When we do have end user issues, we can demonstrate progress and not be hindered by a user perception that often trails reality."

"Aternity’s Workforce APM Platform enables us to provide the best possible service to our members. Aternity also enables us to proactively manage the delivery of our IT services, profoundly impacting the effectiveness of our IT operations and, as a result, of our entire organization."

"Aternity’s Frontline Performance Intelligence Platform and user-centric approach to proactive IT management, in combination with Microsoft’s System Center Configuration Manager and System Center Operations Manager software, enables our customers to truly transform IT into a strategic asset. This partnership equips our customers — in both real and virtual desktop environments — with comprehensive visibility into application performance, desktop performance, and user productivity to ensure the overall health of their IT environment."

"The Travis Perkins Group is in better shape today because we now have real insight from Aternity – we know exactly what our colleagues’ experience is like, out in branch and store, and we can invest our time and energy where it really matters for them to enable a positive experience for our customers."

“It’s important for us to understand and monitor the performance of those applications, from the perspective of the user, because we might not necessarily be able to look at the underlying infrastructure. Before, we had a large set of monitoring tools, that overlapped in functionality and separate teams would purchase their own tools to do specific things, resulting in a lack of consistency and no way to achieve a ‘single pane of glass’ view.”

"Instead of just focusing on technology monitoring, Aternity gives me the view from the end-user and their experience. That’s massively important because you can have all the technology working, but if the user is not having a great experience, that’s where you can potentially lose sales and confidence in your brand."

“With Aternity, I now have data and evidence to back up what I’m saying, rather than making estimates. It gives everyone confidence in the reports that we produce, and people have more enthusiasm to look at the problems, to be proactive, and to make our customer journeys as seamless as possible.”

"In addition to our market leadership in the insurance sector, Clal Insurance is one of Israel's most respected non-banking financial institutions. We rely on seamless performance from our stock trading and other mission-critical applications so that we can continually deliver record results for our clients. Prior to evaluating Aternity, we thought it would be virtually impossible to accurately measure and respond to millisecond delays in the performance and usage of these applications as they pertain to the end user experience."

“Thanks to Aternity, we are able to support two major processes qualification of applications during the development phase as well as content visibility of services and business applications.”

"Dell is focused on driving enterprise efficiency and we found that Aternity’s FPI Platform can help our customers improve end-user productivity. Aternity’s FPI Platform has fulfilled key certification requirements for user-centric application monitoring and proactive platform management on Dell business clients including Dell Precision workstations, OptiPlex desktops, and Latitude notebooks."

"Aternity’s support for the PCoIP protocol in the Frontline Performance Intelligence Platform provides organizations with a powerful tool for measuring the quality of the end-user experience. By providing detailed PCoIP protocol statistics such as latency and transaction response times, IT professionals will ensure they have deep visibility into application performance and user experience."

"What we particularly liked with Aternity was the ease in which we could analyze and correlate data. Aternity makes this insight easily available to a broader audience in a format that is scalable and sharable with our internal stakeholders."

“We’re taking IT out of the back office and using it to create new value propositions for the business. This transformation has been highly visible and is supported by senior management.”

"This expanded relationship with Aternity gives Unisys new ways to customize services that use Aternity’s powerful advanced analytics technology. Unisys can provide a greater range of targeted, cost-efficient end-user support solutions to gauge application performance, isolate developing problems and take proactive steps to head off service events so our clients’ end users can stay consistently productive."