47 Aternity Testimonials

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  • "Aternity uses Intel vPro processor technology and turns each PC into a self-monitoring platform that is user experience-aware. Aternity brings impressive performance management value to enterprise IT."

  • "The Travis Perkins Group is in better shape today because we now have real insight from Aternity – we know exactly what our colleagues’ experience is like, out in branch and store, and we can invest our time and energy where it really matters for them to enable a positive …

  • "Desktop Virtualization provides global enterprises with significant advantages. VDI also raise new challenges in planning, managing and troubleshooting that legacy APM tools are not suited for."

  • "Aternity’s Workforce APM Platform enables us to provide the best possible service to our members. Aternity also enables us to proactively manage the delivery of our IT services, profoundly impacting the effectiveness of our IT operations and, as a result, of our entire organization."

  • “It’s important for us to understand and monitor the performance of those applications, from the perspective of the user, because we might not necessarily be able to look at the underlying infrastructure. Before, we had a large set of monitoring tools, that overlapped in functionality and separate teams would purchase …

  • "Instead of just focusing on technology monitoring, Aternity gives me the view from the end-user and their experience. That’s massively important because you can have all the technology working, but if the user is not having a great experience, that’s where you can potentially lose sales and confidence in your …

  • “With Aternity, I now have data and evidence to back up what I’m saying, rather than making estimates. It gives everyone confidence in the reports that we produce, and people have more enthusiasm to look at the problems, to be proactive, and to make our customer journeys as seamless as …

  • “With the Aternity/Riverbed solution, we were able to identify issues immediately. We had the visibility, the detail, and the technical insight necessary to address the problem. Previously we were sifting through 2Mb of data and over 100 variables. Now, if there is an issue, we can identify the exact variable. …

  • "We chose the Aternity platform for its unique ability to monitor and analyze real end user experience – whether in a real or virtual desktop environment — enabling us to proactively identify desktop, network and system issues in real-time before impacting the productivity of our end users. Aternity’s platform provides …

  • "Our process for finding the right technology to deliver a comprehensive view of end user experience involved a number of vendor evaluations in our production environment. Aternity was able to offer the monitoring capabilities we require coupled with real-time analytics that will provide us with the proactive IT management approach …

  • "The VMware Branch Office Desktop provides a comprehensive approach to addressing multiple requirements within the branch, enabling employees to have fast and secure access to the applications and data they need to maximize productivity. Understanding the real end-user experience is a key measurement we needed in order to help these …

  • "The impact of mobile device-based access on the user’s experience of service performance is a concern for application support teams. Effective monitoring requires a vantage point from within the device itself."

  • "Aternity helps end users to achieve two of their top goals for delivering IT services: prevent performance issues before end-users are impacted and measure the business impact of performance issues. Aternity’s approach for monitoring end-user experience goes beyond measuring speed and availability of applications and enables organizations to be more …

  • “By pinpointing the reasons behind slow (SaaS-delivered EHR application) logins, Aternity helped us save 14 seconds on each of 300 logins a day. That’s 70 minutes extra minutes a day for patient care—303 hours a year—for the listening and caring we’re known for.”

  • "We currently possess the largest patient database in the State of Wisconsin with 2.5 million patients and more than 1,000 clinicians sharing access to those records, and we continue to expand this number as we further grow our EHR initiatives. Gaining visibility into our end user’s EHR experience is key …