"The impact of mobile device-based access on the user’s experience of service performance is a concern for application support teams. Effective monitoring requires a vantage point from within the device itself."
"With Aternity it's possible for the IT staff to identify performance issues and to determine the extent and impact of the emerging situation before end-users on the frontline are aware of the problem. The result will be a major increase in the efficiency of IT specialists in addressing performance issues and a significant decrease in business disruption."
"The Travis Perkins Group is in better shape today because we now have real insight from Aternity – we know exactly what our colleagues’ experience is like, out in branch and store, and we can invest our time and energy where it really matters for them to enable a positive experience for our customers."
"Aternity’s Frontline Performance Intelligence Platform and user-centric approach to proactive IT management, in combination with Microsoft’s System Center Configuration Manager and System Center Operations Manager software, enables our customers to truly transform IT into a strategic asset. This partnership equips our customers — in both real and virtual desktop environments — with comprehensive visibility into application performance, desktop performance, and user productivity to ensure the overall health of their IT environment."
“Aternity has enabled us to deliver against all our success criteria. Performance, the monitoring of applications, fast page load times. It has excelled in every use-case.”
“We’re now able to look inside of the developers’ code—without having to modify the code—while it’s running in our production environment. That’s fantastic. I can’t imagine someone running a site of any real size without this capability.”
“It follows every Java transaction as it goes in and out of different JVMs and across the wire. It will trace every Java method call that’s made so you can see exactly where the delays are in each application, almost down to the line of code. I haven’t seen this functionality in any other tool.”
“It’s important for us to understand and monitor the performance of those applications, from the perspective of the user, because we might not necessarily be able to look at the underlying infrastructure. Before, we had a large set of monitoring tools, that overlapped in functionality and separate teams would purchase their own tools to do specific things, resulting in a lack of consistency and no way to achieve a ‘single pane of glass’ view.”
"Instead of just focusing on technology monitoring, Aternity gives me the view from the end-user and their experience. That’s massively important because you can have all the technology working, but if the user is not having a great experience, that’s where you can potentially lose sales and confidence in your brand."
“With Aternity, I now have data and evidence to back up what I’m saying, rather than making estimates. It gives everyone confidence in the reports that we produce, and people have more enthusiasm to look at the problems, to be proactive, and to make our customer journeys as seamless as possible.”
"Desktop Virtualization provides global enterprises with significant advantages. VDI also raise new challenges in planning, managing and troubleshooting that legacy APM tools are not suited for."
"Aternity’s Workforce APM Platform, which includes its Mobile Wrapper, provides our XenMobile customers the peace of mind that they can deliver an excellent mobile end user experience, ensuring optimal workforce productivity."
“Thanks to Aternity, we are able to support two major processes qualification of applications during the development phase as well as content visibility of services and business applications.”
"The VMware Branch Office Desktop provides a comprehensive approach to addressing multiple requirements within the branch, enabling employees to have fast and secure access to the applications and data they need to maximize productivity. Understanding the real end-user experience is a key measurement we needed in order to help these branch users have efficient access to information technology. With VMware’s latest branch office technology and Aternity’s end user experience management solution, branch offices are able to have optimal quality of service (QoS)."
"Aternity’s [Version 5.0] product announcement is impressive in that it targets critical requirements expressed by many IT organizations. For companies seeking better application performance management for internal business users, EMA highly recommends a review of Aternity’s FPI Platform and value proposition."