47 Aternity Testimonials

"The Travis Perkins Group is in better shape today because we now have real insight from Aternity – we know exactly what our colleagues’ experience is like, out in branch and store, and we can invest our time and energy where it really matters for them to enable a positive experience for our customers."

“We’re now able to look inside of the developers’ code—without having to modify the code—while it’s running in our production environment. That’s fantastic. I can’t imagine someone running a site of any real size without this capability.”

"Aternity’s Workforce APM Platform enables our customers to ensure a productive mobile workforce, a primary driver of any successful enterprise mobility strategy."

"Desktop Virtualization provides global enterprises with significant advantages. VDI also raise new challenges in planning, managing and troubleshooting that legacy APM tools are not suited for."

"This expanded relationship with Aternity gives Unisys new ways to customize services that use Aternity’s powerful advanced analytics technology. Unisys can provide a greater range of targeted, cost-efficient end-user support solutions to gauge application performance, isolate developing problems and take proactive steps to head off service events so our clients’ end users can stay consistently productive."

"By partnering with Aternity, enterprises benefit from real-time visibility and proactive monitoring of the end user experience and are equipped to ensure successful outcomes of their strategic IT initiatives including Cloud, Virtual Workplace and Enterprise Mobility/BYOD rollouts."

"Often application performance management has fallen short because it relies on synthetic agents which do not effectively measure the real end user performance experience or productivity. Aternity’s integrated approach to understanding application performance, desktop performance, and user performance helps organizations quickly make decisions about front line performance and how to best impact user productivity. Pre-defined templated solutions help accelerate deployment and reduce risk."

"Our process for finding the right technology to deliver a comprehensive view of end user experience involved a number of vendor evaluations in our production environment. Aternity was able to offer the monitoring capabilities we require coupled with real-time analytics that will provide us with the proactive IT management approach to both application and desktop management we are looking for. Our goal is that our mission-critical business applications deliver the highest possible up-time and service levels."

"We chose the Aternity platform for its unique ability to proactively identify and remediate application performance issues before our end users are impacted. We were impressed with Aternity’s unique user-centric monitoring capabilities, and its seamless ability to support both physical and virtual IT environments, such as Citrix, which is a critical component of our user ecosystem."

“With the Aternity/Riverbed solution, we were able to identify issues immediately. We had the visibility, the detail, and the technical insight necessary to address the problem. Previously we were sifting through 2Mb of data and over 100 variables. Now, if there is an issue, we can identify the exact variable. It’s like two solutions in one.”

"We want insight into the experience of users on the other side of the world, not just those sat five meters from the IT team."

"The impact of mobile device-based access on the user’s experience of service performance is a concern for application support teams. Effective monitoring requires a vantage point from within the device itself."

“It’s important for us to understand and monitor the performance of those applications, from the perspective of the user, because we might not necessarily be able to look at the underlying infrastructure. Before, we had a large set of monitoring tools, that overlapped in functionality and separate teams would purchase their own tools to do specific things, resulting in a lack of consistency and no way to achieve a ‘single pane of glass’ view.”

"Instead of just focusing on technology monitoring, Aternity gives me the view from the end-user and their experience. That’s massively important because you can have all the technology working, but if the user is not having a great experience, that’s where you can potentially lose sales and confidence in your brand."

“With Aternity, I now have data and evidence to back up what I’m saying, rather than making estimates. It gives everyone confidence in the reports that we produce, and people have more enthusiasm to look at the problems, to be proactive, and to make our customer journeys as seamless as possible.”