47 Aternity Testimonials

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  • "Aternity's Frontline Performance Intelligence Platform offers significant advantages over existing end-user monitoring tools because it captures the real user experience and business behavior. Through our integration with Aternity, our customers are able to gain tremendous insight into business impact and able to make better, more informed decisions. Both IT and …

  • "Aternity’s Workforce APM Platform enables us to provide the best possible service to our members. Aternity also enables us to proactively manage the delivery of our IT services, profoundly impacting the effectiveness of our IT operations and, as a result, of our entire organization."

  • "We want insight into the experience of users on the other side of the world, not just those sat five meters from the IT team."

  • “With the Aternity/Riverbed solution, we were able to identify issues immediately. We had the visibility, the detail, and the technical insight necessary to address the problem. Previously we were sifting through 2Mb of data and over 100 variables. Now, if there is an issue, we can identify the exact variable. …

  • "This expanded relationship with Aternity gives Unisys new ways to customize services that use Aternity’s powerful advanced analytics technology. Unisys can provide a greater range of targeted, cost-efficient end-user support solutions to gauge application performance, isolate developing problems and take proactive steps to head off service events so our clients’ …

  • “By pinpointing the reasons behind slow (SaaS-delivered EHR application) logins, Aternity helped us save 14 seconds on each of 300 logins a day. That’s 70 minutes extra minutes a day for patient care—303 hours a year—for the listening and caring we’re known for.”

  • "The VMware Branch Office Desktop provides a comprehensive approach to addressing multiple requirements within the branch, enabling employees to have fast and secure access to the applications and data they need to maximize productivity. Understanding the real end-user experience is a key measurement we needed in order to help these …

  • "The impact of mobile device-based access on the user’s experience of service performance is a concern for application support teams. Effective monitoring requires a vantage point from within the device itself."

  • "Aternity helps end users to achieve two of their top goals for delivering IT services: prevent performance issues before end-users are impacted and measure the business impact of performance issues. Aternity’s approach for monitoring end-user experience goes beyond measuring speed and availability of applications and enables organizations to be more …

  • "Aternity’s Workforce APM Platform enables our customers to ensure a productive mobile workforce, a primary driver of any successful enterprise mobility strategy."

  • "We chose the Aternity platform for its unique ability to proactively identify and remediate application performance issues before our end users are impacted. We were impressed with Aternity’s unique user-centric monitoring capabilities, and its seamless ability to support both physical and virtual IT environments, such as Citrix, which is a …

  • "Our process for finding the right technology to deliver a comprehensive view of end user experience involved a number of vendor evaluations in our production environment. Aternity was able to offer the monitoring capabilities we require coupled with real-time analytics that will provide us with the proactive IT management approach …

  • "The Travis Perkins Group is in better shape today because we now have real insight from Aternity – we know exactly what our colleagues’ experience is like, out in branch and store, and we can invest our time and energy where it really matters for them to enable a positive …

  • “It’s important for us to understand and monitor the performance of those applications, from the perspective of the user, because we might not necessarily be able to look at the underlying infrastructure. Before, we had a large set of monitoring tools, that overlapped in functionality and separate teams would purchase …

  • "Instead of just focusing on technology monitoring, Aternity gives me the view from the end-user and their experience. That’s massively important because you can have all the technology working, but if the user is not having a great experience, that’s where you can potentially lose sales and confidence in your …