“We’re taking IT out of the back office and using it to create new value propositions for the business. This transformation has been highly visible and is supported by senior management.”

"Aternity helps end users to achieve two of their top goals for delivering IT services: prevent performance issues before end-users are impacted and measure the business impact of performance issues. Aternity’s approach for monitoring end-user experience goes beyond measuring speed and availability of applications and enables organizations to be more …

"Often application performance management has fallen short because it relies on synthetic agents which do not effectively measure the real end user performance experience or productivity. Aternity’s integrated approach to understanding application performance, desktop performance, and user performance helps organizations quickly make decisions about front line performance and how to …

"The impact of mobile device-based access on the user’s experience of service performance is a concern for application support teams. Effective monitoring requires a vantage point from within the device itself."

"The Travis Perkins Group is in better shape today because we now have real insight from Aternity – we know exactly what our colleagues’ experience is like, out in branch and store, and we can invest our time and energy where it really matters for them to enable a positive …

“It’s important for us to understand and monitor the performance of those applications, from the perspective of the user, because we might not necessarily be able to look at the underlying infrastructure. Before, we had a large set of monitoring tools, that overlapped in functionality and separate teams would purchase …

"Instead of just focusing on technology monitoring, Aternity gives me the view from the end-user and their experience. That’s massively important because you can have all the technology working, but if the user is not having a great experience, that’s where you can potentially lose sales and confidence in your …

“With Aternity, I now have data and evidence to back up what I’m saying, rather than making estimates. It gives everyone confidence in the reports that we produce, and people have more enthusiasm to look at the problems, to be proactive, and to make our customer journeys as seamless as …

"We chose the Aternity platform for its unique ability to monitor and analyze real end user experience – whether in a real or virtual desktop environment — enabling us to proactively identify desktop, network and system issues in real-time before impacting the productivity of our end users. Aternity’s platform provides …

"This expanded relationship with Aternity gives Unisys new ways to customize services that use Aternity’s powerful advanced analytics technology. Unisys can provide a greater range of targeted, cost-efficient end-user support solutions to gauge application performance, isolate developing problems and take proactive steps to head off service events so our clients’ …

"Email application performance management and the ability for us to understand which technologies are impacting the quality of our end users’ experience, such as Outlook plug-ins or different desktop configurations, is a top IT challenge for us. With Aternity, we gain comprehensive insight into why performance is slow, empowering us …

"Our agents operate in a highly distributed organizational infrastructure that serves more than a half million customers within the insurance and capital market sectors. The urgency and real-time nature of our business demands reliable application performance so that our agents can rapidly issue and manage policies and pension funds, while …

“By pinpointing the reasons behind slow (SaaS-delivered EHR application) logins, Aternity helped us save 14 seconds on each of 300 logins a day. That’s 70 minutes extra minutes a day for patient care—303 hours a year—for the listening and caring we’re known for.”

"This partnership [with Aternity] demonstrates CA Technologies commitment to further expand our industry-leading, full-featured Application Performance Management portfolio. As IT organizations continue to evolve dynamically across traditional, virtual and hybrid cloud environments, it’s important that they have the capabilities to help ensure the quality of the end user experience from …

"Our process for finding the right technology to deliver a comprehensive view of end user experience involved a number of vendor evaluations in our production environment. Aternity was able to offer the monitoring capabilities we require coupled with real-time analytics that will provide us with the proactive IT management approach …