47 Aternity Testimonials

"Our process for finding the right technology to deliver a comprehensive view of end user experience involved a number of vendor evaluations in our production environment. Aternity was able to offer the monitoring capabilities we require coupled with real-time analytics that will provide us with the proactive IT management approach to both application and desktop management we are looking for. Our goal is that our mission-critical business applications deliver the highest possible up-time and service levels."

"Desktop Virtualization provides global enterprises with significant advantages. VDI also raise new challenges in planning, managing and troubleshooting that legacy APM tools are not suited for."

“By pinpointing the reasons behind slow (SaaS-delivered EHR application) logins, Aternity helped us save 14 seconds on each of 300 logins a day. That’s 70 minutes extra minutes a day for patient care—303 hours a year—for the listening and caring we’re known for.”

"The Travis Perkins Group is in better shape today because we now have real insight from Aternity – we know exactly what our colleagues’ experience is like, out in branch and store, and we can invest our time and energy where it really matters for them to enable a positive experience for our customers."

“It’s important for us to understand and monitor the performance of those applications, from the perspective of the user, because we might not necessarily be able to look at the underlying infrastructure. Before, we had a large set of monitoring tools, that overlapped in functionality and separate teams would purchase their own tools to do specific things, resulting in a lack of consistency and no way to achieve a ‘single pane of glass’ view.”

"Instead of just focusing on technology monitoring, Aternity gives me the view from the end-user and their experience. That’s massively important because you can have all the technology working, but if the user is not having a great experience, that’s where you can potentially lose sales and confidence in your brand."

“With Aternity, I now have data and evidence to back up what I’m saying, rather than making estimates. It gives everyone confidence in the reports that we produce, and people have more enthusiasm to look at the problems, to be proactive, and to make our customer journeys as seamless as possible.”

"Email application performance management and the ability for us to understand which technologies are impacting the quality of our end users’ experience, such as Outlook plug-ins or different desktop configurations, is a top IT challenge for us. With Aternity, we gain comprehensive insight into why performance is slow, empowering us to proactively address these issues before they impact business productivity."

"This partnership [with Aternity] demonstrates CA Technologies commitment to further expand our industry-leading, full-featured Application Performance Management portfolio. As IT organizations continue to evolve dynamically across traditional, virtual and hybrid cloud environments, it’s important that they have the capabilities to help ensure the quality of the end user experience from the desktop."

"Aternity’s Workforce APM Platform enables us to provide the best possible service to our members. Aternity also enables us to proactively manage the delivery of our IT services, profoundly impacting the effectiveness of our IT operations and, as a result, of our entire organization."

"Aternity is a well-regarded as the pioneer and leader of a new-class of application performance management through Frontline Performance Intelligence. We are excited to form this partnership with Aternity, which will enable us to provide our clients with the in-depth frontline intelligence they need to understand application usage and usability, quality of service, user behavior and productivity."

"The impact of mobile device-based access on the user’s experience of service performance is a concern for application support teams. Effective monitoring requires a vantage point from within the device itself."

"IT executives in our client base worldwide are held accountable for the performance and availability of Oracle business-critical E-Business applications. Aternity provides them with in-depth visibility into how applications are performing from the perspective of the end-users on the business frontline, and with the information and metrics needed to rapidly identify and address performance challenges. We are very pleased to have formed a technology partnership that will enable our customers to optimize the performance of their IT infrastructure and, by extension, of their entire enterprise."

"We were extremely impressed with Aternity’s ability to provide comprehensive and proactive visibility into application performance, desktop and laptop performance, and user productivity."

"The VMware Branch Office Desktop provides a comprehensive approach to addressing multiple requirements within the branch, enabling employees to have fast and secure access to the applications and data they need to maximize productivity. Understanding the real end-user experience is a key measurement we needed in order to help these branch users have efficient access to information technology. With VMware’s latest branch office technology and Aternity’s end user experience management solution, branch offices are able to have optimal quality of service (QoS)."