47 Aternity Testimonials

"The VMware Branch Office Desktop provides a comprehensive approach to addressing multiple requirements within the branch, enabling employees to have fast and secure access to the applications and data they need to maximize productivity. Understanding the real end-user experience is a key measurement we needed in order to help these branch users have efficient access to information technology. With VMware’s latest branch office technology and Aternity’s end user experience management solution, branch offices are able to have optimal quality of service (QoS)."

"Aternity helps end users to achieve two of their top goals for delivering IT services: prevent performance issues before end-users are impacted and measure the business impact of performance issues. Aternity’s approach for monitoring end-user experience goes beyond measuring speed and availability of applications and enables organizations to be more proactive in managing the performance of their IT services."

"The impact of mobile device-based access on the user’s experience of service performance is a concern for application support teams. Effective monitoring requires a vantage point from within the device itself."

“We’re now able to look inside of the developers’ code—without having to modify the code—while it’s running in our production environment. That’s fantastic. I can’t imagine someone running a site of any real size without this capability.”

“It follows every Java transaction as it goes in and out of different JVMs and across the wire. It will trace every Java method call that’s made so you can see exactly where the delays are in each application, almost down to the line of code. I haven’t seen this functionality in any other tool.”

"More and more enterprise software companies are relying on their partner ecosystem as an important go–to-market strategy. Aternity’s focus on their partner network is important and will help the company achieve its long term goals."

"This expanded relationship with Aternity gives Unisys new ways to customize services that use Aternity’s powerful advanced analytics technology. Unisys can provide a greater range of targeted, cost-efficient end-user support solutions to gauge application performance, isolate developing problems and take proactive steps to head off service events so our clients’ end users can stay consistently productive."

"We recognize the need our employees have for anywhere, anytime access to critical business applications. As a result, ensuring that we have both a strategy and the right technology in place to achieve visibility and control over end user experience, irrespective of the device type, is a priority for us. Aternity is a vital component of our application performance management and monitoring strategy and will help ensure our ability to provide our mobile users with an optimal end user experience."

"We chose the Aternity platform for its unique ability to monitor and analyze real end user experience – whether in a real or virtual desktop environment — enabling us to proactively identify desktop, network and system issues in real-time before impacting the productivity of our end users. Aternity’s platform provides us with the ability to detect, isolate, and pinpoint probable causes of end user problems enabling us to proactively address issues much more quickly and reduce disruptions to business productivity."

"Email application performance management and the ability for us to understand which technologies are impacting the quality of our end users’ experience, such as Outlook plug-ins or different desktop configurations, is a top IT challenge for us. With Aternity, we gain comprehensive insight into why performance is slow, empowering us to proactively address these issues before they impact business productivity."

"Aternity's Frontline Performance Intelligence Platform offers significant advantages over existing end-user monitoring tools because it captures the real user experience and business behavior. Through our integration with Aternity, our customers are able to gain tremendous insight into business impact and able to make better, more informed decisions. Both IT and business executives win from our partnership with Aternity."

"The Travis Perkins Group is in better shape today because we now have real insight from Aternity – we know exactly what our colleagues’ experience is like, out in branch and store, and we can invest our time and energy where it really matters for them to enable a positive experience for our customers."

“It’s important for us to understand and monitor the performance of those applications, from the perspective of the user, because we might not necessarily be able to look at the underlying infrastructure. Before, we had a large set of monitoring tools, that overlapped in functionality and separate teams would purchase their own tools to do specific things, resulting in a lack of consistency and no way to achieve a ‘single pane of glass’ view.”

"Instead of just focusing on technology monitoring, Aternity gives me the view from the end-user and their experience. That’s massively important because you can have all the technology working, but if the user is not having a great experience, that’s where you can potentially lose sales and confidence in your brand."

“With Aternity, I now have data and evidence to back up what I’m saying, rather than making estimates. It gives everyone confidence in the reports that we produce, and people have more enthusiasm to look at the problems, to be proactive, and to make our customer journeys as seamless as possible.”