"Traditionally, our company relies on innovation as a powerful means of optimizing quality of service and cost efficiency. The reliability of the HQ IT-infrastructure is vital for the business because our new office is the core of the company, including its Russian and offshore representative offices. Different elements of the infrastructure will help us develop strategic lines of business. For instance, a data centre, implemented within the scope of the project, will support all Aeroflot IT systems, including e-ticket sales and flight-control centre operations. We also expect to reduce IT maintenance costs due to the consolidation of IT resources."
"We expect to achieve peak efficiency from upgrades to IT service management when all our subsidiaries start to fully cooperate in an integrated coordinate system. However, today we are seeing a reduction in the amount of time spent on receiving IT services as well as a significant increase in the quality, reliability and transparency of management processes."