Asteros Testimonials

"Sheremetyevo IT service department handles 95,000 user requests per year on average. New solution helped us improve incident management and efficiency of support services. Incident logging, troubleshooting and maintenance request handling processes became more transparent, and we will be able to reduce incident management costs by expanding competence set and improving employee performance."

"Deploying the system made it possible to speed up procedures connected with official paperwork at border crossing points and greatly improve the level of service provided. It is convenient for those engaged in foreign economic activities and also increases the number of foreign trade operations performed, while ensuring customs legislation is followed and Russia’s economic interests are protected. In this way we were able to achieve all of the project objectives."