97 AssetWorks Testimonials

“It’s been staggering. Because of improvements in our PM processes, we’re not getting as many ‘too hot/too cold’ calls. Lighting is very similar. We were able to track historical ‘lights out’ calls and present that data to the university’s administration, which in turn enabled us to fund and organize lighting crews that swept through buildings at night. In the first year, we changed nearly 12,000 lights, and we hardly ever get ‘lights out’ calls anymore. With AiM, we’ve witnessed a sea change in how we handle PMs. Before, it was ‘fix at failure.’ Now we’re able to be proactive in our approach to maintaining the campus.”

"The acquisition has helped us revisit the core fundamentals of our business and the decisions we make to ensure we are creating value for employees, our shareholders, and our customers effectively on a daily basis."

"[FleetFocus] has streamlined many of our processes and made data management intuitive.”

“[AssetWorks EAM] met most of the requirements requested in the RFP and was very impressive in many areas.”

“We were spending money on assets that probably should have been phased out of our organization.”

“Sometimes we move assets around and forget what assets are where.”

“The efficiency in the Accounting department has increased by 86% with the implementation of the direct ticket integration with the back office.”

“Not only was the problem dealt with and solved in a timely and friendly manner, but the wireless option is significantly cleaner and more cab-friendly for our drivers.”

“AssetWorks seems to understand counties. They seem to understand what we’re dealing with when it comes to the involvement that we at the pool want to have with appraisals and our membership. We’re a collaborative group. AssetWorks has been flexible, communicated well, and responded in a very understanding way.”

“Once we’re fully rolled out, we’ll be able to look at everything. We’ll be able to see how long a run takes and compare it to the underlying hours charged in the cubic meter rates. We’ll be able to calculate the hours of the load to make sure they’re accurate and be able to stay competitive with bids.”

“We view AssetWorks as being able to help assist us with that. By speeding up the time it takes to process a load ticket, we will ultimately be able to receive payment faster.”

“With the AVL system, we identify drivers who aren’t patrolling their area and can now tell our commissioners that instances like this have decreased and almost disappeared.”

"(We use eQuip) to meet the FAR requirements in all aspects on asset management. (Its) one-stop shopping for all required documentation to have a picture of the asset as a thumbnail really helps, too. We now have everything in one system and do not have to go to different departments to get documents. We also utilize the mobile app to audit assets by using a cell phone and not a scanner. Now we can print the barcode labels and just scan using our cell phones."

“That was the piece we took away, that it’s so intuitive it doesn’t actually need training.”

"We were all very excited, and they’re so many intricate details of setting it up, and that’s not a flaw- that is a benefit.”