“We’re no longer daunted by taking on extra work—because the system does so much of the work for us. And having such a strong, stable service management system has also made it easier to add non-print-related services to our portfolio, such as DocuWare.”

“The nice thing is that we can enter customer and job details and also time estimates. From the time the account managers select the items that they recommend for the customer in Winserv, I use quotes and so our project coordinator knows exactly which products to order from which supplier. …