"Right from the beginning Artificial Solutions has helped every step of the way from advice and consultation to arranging us to speak with other customers to find out about their experiences. IDA has transformed our operations, enabling us to offer a comprehensive service to the public online and releasing our highly experienced advisor from answering routine questions to provide more detailed answers on complex issues."
"Website analytics show you what pages your users have visited, where they have paused and what they have clicked on. But they don’t tell you what the user was unable to find, or what they couldn’t do online."