"The classic approach of virtual assistants responding to key words is nowhere near good enough for online customer service. Only an intelligent search engine using semantic analytics can recognize and interpret the context correctly."
"Right from the beginning Artificial Solutions has helped every step of the way from advice and consultation to arranging us to speak with other customers to find out about their experiences. IDA has transformed our operations, enabling us to offer a comprehensive service to the public online and releasing our highly experienced advisor from answering routine questions to provide more detailed answers on complex issues."
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