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“I really like being able to see the statuses of who’s online, offline, away, etc. so I can keep track of where my agents are when they’re remote.”
"Arbeit’s products are built on top of a company that is driven to do things the right way."
Babble has always tried to break the mould and change how businesses like ours should function. Their industry is full of overcomplicated language and substandard technology, which very few understand – Supported by images of the same ‘bloke in a coffee shop’, or that ‘contact centre agent’ with the creepy smile.
Creovai is now part of Capacity, which reduces call volumes, improves customer experiences, and boosts revenue with AI-powered voice automation. Creovai enhances Capacity's suite of omnichannel support tools with real-time agent guidance and post-conversation analytics.
Verve is a client-focused nationwide provider of Cloud-Hosted Voice and Internet solutions for the SMB market. They offer a full suite of UCaaS, CCaaS, and Fiber connectivity products. At Verve, the belief, they are building something unique – an organization focused on developing meaningful relationships with the partners and clients by providing legendary service.
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