Aquant is a whole new level of service experience. Aquant's service intelligence platform supercharges service performance by unlocking a new dimension of insight from enterprises' existing data. The platform mines and analyzes data that is scattered across different systems, hidden in free text, and locked in the minds of the enterprise's most experienced people. It empowers teams to use that data to improve first time resolution, optimize service team performance, assess risk, and drive exceptional customer experiences.
Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.
Learn more about Five9"The Aquant AI engine increases the likelihood of a same day fix. That increased bandwidth allows our field engineers to spend more time on difficult calls and gain proficiency, so their knowledge increases as the time to restore decreases."
"By implementing Aquant, we are able to encapsulate different data silos like CRM equipment inventory and workforce management data. This helps us to become predictive and benefit from actionable recommendations to maximize our operations potential."
Read Aquant Reviews, Testimonials & Customer References from 6 real Aquant customers.
Browse Aquant Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Aquant.
Watch Aquant Customer Videos to learn why 2 businesses chose Aquant.