"Working with Appirio was less like employing an outside firm and more like engaging an extremely enthusiastic business partner."

"Early results show the [iOS/mobile app] is already having a positive impact on patient conversion rates and providing a better, more personalized experience for our sales team and customers."

"I don’t think there are that many vendors out there who understand the real needs of nonprofits when it comes to CRM. Appirio understands how nonprofits should implement, and were able to bring a lot of their own strategic thinking and their own solutions to our problems."

"It’s important to connect emotionally with our customer and to create memorable moments."

"Development and learning has always been a priority at Moen — which has been great, because we know that people will be engaged knowing there’s future opportunities — not just in their own role."

"The real transformation that we’ve experienced with Salesforce and Appirio is bringing technology, people, and process together."

"We needed a single, global repository, that would unify the sales organization around data and collaboration management. Appirio has been an excellent partner."

"The Customer Experience (CX) for any nonprofit is really three-fold. There’s the experience of the individual you are serving. There’s the experience of the individual or organization that’s funding that service or that mission. And then there’s the experience of the people who are delivering that."

"We are thrilled that Appirio has been recognized as a Salesforce Fullforce Solution partner and is helping companies in digital media connect with their customers in entirely new ways. We work closely with Salesforce Fullforce Solution partners to ensure our customers benefit from Appirio’s proven industry expertise with Salesforce’s Customer …

"Everything we do, we do from a people perspective. It needs to be easy, agile, and intuitive."

"It has to work. It has to scale regardless of what happens on Oprah or anywhere else and we have to get it to the market in 21 days."