"The Customer Experience (CX) for any nonprofit is really three-fold. There’s the experience of the individual you are serving. There’s the experience of the individual or organization that’s funding that service or that mission. And then there’s the experience of the people who are delivering that."

"We needed a single, global repository, that would unify the sales organization around data and collaboration management. Appirio has been an excellent partner."

"With the Appirio Crowdsourcing Community, Honeywell can leverage talent from anywhere worldwide and really accelerate our speed to market while improving the quality of our products."

"It’s really designed and built, not for your HR professionals, but for employees and managers."

"The real transformation that we’ve experienced with Salesforce and Appirio is bringing technology, people, and process together."

"As we look to expand our business, the crowdsourcing model will allow us to scale quickly and produce more applications that ultimately improve our customers’ quality of life."

"I don’t think there are that many vendors out there who understand the real needs of nonprofits when it comes to CRM. Appirio understands how nonprofits should implement, and were able to bring a lot of their own strategic thinking and their own solutions to our problems."

"Development and learning has always been a priority at Moen — which has been great, because we know that people will be engaged knowing there’s future opportunities — not just in their own role."

"Early results show the [iOS/mobile app] is already having a positive impact on patient conversion rates and providing a better, more personalized experience for our sales team and customers."

"It has to work. It has to scale regardless of what happens on Oprah or anywhere else and we have to get it to the market in 21 days."

"It’s important to connect emotionally with our customer and to create memorable moments."

"We are thrilled that Appirio has been recognized as a Salesforce Fullforce Solution partner and is helping companies in digital media connect with their customers in entirely new ways. We work closely with Salesforce Fullforce Solution partners to ensure our customers benefit from Appirio’s proven industry expertise with Salesforce’s Customer …

"Just as we worked very hard to determine the right CRM platform, we also worked very hard to determine the right partner to help us migrate to Salesforce. Appirio was the clear winner."

"What we really wanted to do, was take that strong sense of home, and be able for [students, faculty, and alumni] to feel it when they aren’t physically here on the hilltop."

"Working with Appirio was less like employing an outside firm and more like engaging an extremely enthusiastic business partner."