"At Facebook, we take pride in how quickly we deliver innovation and changes in our applications, and the combination of Appirio and the Force.com platform has allowed us to meet those changing business needs."

"The system is more efficient. We can focus on real value-adding tasks in HR instead of administrative tasks. The surprises for me were really the positive ones, it is basically used by each and every employee, including all the production people, on a daily basis."

"Appirio has brought a lot to the table, complementing our teams both on the business side and the technology side Facebook."

"The real transformation that we’ve experienced with Salesforce and Appirio is bringing technology, people, and process together."

"Development and learning has always been a priority at Moen — which has been great, because we know that people will be engaged knowing there’s future opportunities — not just in their own role."

"As we look to expand our business, the crowdsourcing model will allow us to scale quickly and produce more applications that ultimately improve our customers’ quality of life."

"Our objective is to have a pool of anonymized data that we can go back and interrogate."

"I don’t think there are that many vendors out there who understand the real needs of nonprofits when it comes to CRM. Appirio understands how nonprofits should implement, and were able to bring a lot of their own strategic thinking and their own solutions to our problems."

"We needed a single, global repository, that would unify the sales organization around data and collaboration management. Appirio has been an excellent partner."

"It has to work. It has to scale regardless of what happens on Oprah or anywhere else and we have to get it to the market in 21 days."

"Just as we worked very hard to determine the right CRM platform, we also worked very hard to determine the right partner to help us migrate to Salesforce. Appirio was the clear winner."

"It’s important to connect emotionally with our customer and to create memorable moments."

"Early results show the [iOS/mobile app] is already having a positive impact on patient conversion rates and providing a better, more personalized experience for our sales team and customers."

"Working with Appirio was less like employing an outside firm and more like engaging an extremely enthusiastic business partner."

"The Customer Experience (CX) for any nonprofit is really three-fold. There’s the experience of the individual you are serving. There’s the experience of the individual or organization that’s funding that service or that mission. And then there’s the experience of the people who are delivering that."