23 Appirio Testimonials

"Our objective is to have a pool of anonymized data that we can go back and interrogate."

"The Customer Experience (CX) for any nonprofit is really three-fold. There’s the experience of the individual you are serving. There’s the experience of the individual or organization that’s funding that service or that mission. And then there’s the experience of the people who are delivering that."

"11 production plants in the world. Every plant was doing HR processes completely decentralised, and there was no common ground."

"Just as we worked very hard to determine the right CRM platform, we also worked very hard to determine the right partner to help us migrate to Salesforce. Appirio was the clear winner."

"What we really wanted to do, was take that strong sense of home, and be able for [students, faculty, and alumni] to feel it when they aren’t physically here on the hilltop."

"Working with Appirio was less like employing an outside firm and more like engaging an extremely enthusiastic business partner."

"I don’t think there are that many vendors out there who understand the real needs of nonprofits when it comes to CRM. Appirio understands how nonprofits should implement, and were able to bring a lot of their own strategic thinking and their own solutions to our problems."

"We are thrilled that Appirio has been recognized as a Salesforce Fullforce Solution partner and is helping companies in digital media connect with their customers in entirely new ways. We work closely with Salesforce Fullforce Solution partners to ensure our customers benefit from Appirio’s proven industry expertise with Salesforce’s Customer Success Platform."

"It’s really designed and built, not for your HR professionals, but for employees and managers."

"It’s important to connect emotionally with our customer and to create memorable moments."

"The system is more efficient. We can focus on real value-adding tasks in HR instead of administrative tasks. The surprises for me were really the positive ones, it is basically used by each and every employee, including all the production people, on a daily basis."

"Workday brings real self-service into the company. for the employees it’s much more easy to work than before. They know where the manuals are, all in the same storage. And that’s really a nice thing for all the employees."

"As we look to expand our business, the crowdsourcing model will allow us to scale quickly and produce more applications that ultimately improve our customers’ quality of life."

"Our Product Testing solution empowers brands with an interactive environment to get product feedback quickly from a cross-segment of testers. The work that Appirio completed in three months was equivalent to approximately 15 full time developers, and the community delivered a platform at nearly half of the estimated cost."

"The real transformation that we’ve experienced with Salesforce and Appirio is bringing technology, people, and process together."