"It’s really designed and built, not for your HR professionals, but for employees and managers."
"The Customer Experience (CX) for any nonprofit is really three-fold. There’s the experience of the individual you are serving. There’s the experience of the individual or organization that’s funding that service or that mission. And then there’s the experience of the people who are delivering that."
"Everything we do, we do from a people perspective. It needs to be easy, agile, and intuitive."
"The system is more efficient. We can focus on real value-adding tasks in HR instead of administrative tasks. The surprises for me were really the positive ones, it is basically used by each and every employee, including all the production people, on a daily basis."
"Workday brings real self-service into the company. for the employees it’s much more easy to work than before. They know where the manuals are, all in the same storage. And that’s really a nice thing for all the employees."
"11 production plants in the world. Every plant was doing HR processes completely decentralised, and there was no common ground."
"It has to work. It has to scale regardless of what happens on Oprah or anywhere else and we have to get it to the market in 21 days."
"We needed a single, global repository, that would unify the sales organization around data and collaboration management. Appirio has been an excellent partner."
"Early results show the [iOS/mobile app] is already having a positive impact on patient conversion rates and providing a better, more personalized experience for our sales team and customers."
"I don’t think there are that many vendors out there who understand the real needs of nonprofits when it comes to CRM. Appirio understands how nonprofits should implement, and were able to bring a lot of their own strategic thinking and their own solutions to our problems."
"The real transformation that we’ve experienced with Salesforce and Appirio is bringing technology, people, and process together."
"We are thrilled that Appirio has been recognized as a Salesforce Fullforce Solution partner and is helping companies in digital media connect with their customers in entirely new ways. We work closely with Salesforce Fullforce Solution partners to ensure our customers benefit from Appirio’s proven industry expertise with Salesforce’s Customer Success Platform."
"It’s important to connect emotionally with our customer and to create memorable moments."
"Our Product Testing solution empowers brands with an interactive environment to get product feedback quickly from a cross-segment of testers. The work that Appirio completed in three months was equivalent to approximately 15 full time developers, and the community delivered a platform at nearly half of the estimated cost."
"Appirio has brought a lot to the table, complementing our teams both on the business side and the technology side Facebook."