"I don’t think there are that many vendors out there who understand the real needs of nonprofits when it comes to CRM. Appirio understands how nonprofits should implement, and were able to bring a lot of their own strategic thinking and their own solutions to our problems."

"The system is more efficient. We can focus on real value-adding tasks in HR instead of administrative tasks. The surprises for me were really the positive ones, it is basically used by each and every employee, including all the production people, on a daily basis."

"Everything we do, we do from a people perspective. It needs to be easy, agile, and intuitive."

"Our objective is to have a pool of anonymized data that we can go back and interrogate."

"The Customer Experience (CX) for any nonprofit is really three-fold. There’s the experience of the individual you are serving. There’s the experience of the individual or organization that’s funding that service or that mission. And then there’s the experience of the people who are delivering that."

"It’s important to connect emotionally with our customer and to create memorable moments."

"Appirio has brought a lot to the table, complementing our teams both on the business side and the technology side Facebook."

"At Facebook, we take pride in how quickly we deliver innovation and changes in our applications, and the combination of Appirio and the Force.com platform has allowed us to meet those changing business needs."

"It’s really designed and built, not for your HR professionals, but for employees and managers."

"Working with Appirio was less like employing an outside firm and more like engaging an extremely enthusiastic business partner."

"With the Appirio Crowdsourcing Community, Honeywell can leverage talent from anywhere worldwide and really accelerate our speed to market while improving the quality of our products."

"Just as we worked very hard to determine the right CRM platform, we also worked very hard to determine the right partner to help us migrate to Salesforce. Appirio was the clear winner."

"We needed a single, global repository, that would unify the sales organization around data and collaboration management. Appirio has been an excellent partner."

"Our Product Testing solution empowers brands with an interactive environment to get product feedback quickly from a cross-segment of testers. The work that Appirio completed in three months was equivalent to approximately 15 full time developers, and the community delivered a platform at nearly half of the estimated cost."

"What we really wanted to do, was take that strong sense of home, and be able for [students, faculty, and alumni] to feel it when they aren’t physically here on the hilltop."