"It was important for us to join forces with a strategic partner, and ANS not only demonstrated great expertise across the sector, but they also had a unique open source chatbot offering known as Basebot. Utilising Basebot not only helped us to get the project up and running faster, but …

"We wanted to procure the best technology and develop a resilient and streamlined infrastructure, but our primary concern was always what that technology would eventually allow us to do as a university. We wanted our it services to facilitate collaboration across campuses, support our administrative processes and attract great students."