58 Amazon Chime Testimonials

“The number of cases where performers/guests appear through remote tools is increasing, and how we stage this new style of appearance has become an important issue.”

"We built the telehealth audio and video calling capability in our CareMonitor application using the Amazon Chime SDK in under a week. In the CareMonitor app, COVID-19 patients are asked daily symptom questions and biometric data like temperature, heart rate and oxygen saturation is collected to gauge their current health status. If the patients deteriorate during the course of the day, they can send a message on the app, which is picked up immediately and the team can use the built-in video calling functionality to contact the patient and assess the situation. We can scale our telehealth app to support over 7000+ clinics and are getting good feedback from participating clinics so far. The CareMonitor telehealth application is making it easy and safe for patients and healthcare providers to connect for one-on-one or group consultations of up to 100 participants."

“Due to the COVID-19 crisis, hospitals across the globe have had to implement visitor restriction policies. Medical providers continue to face a big challenge in keeping patient family members informed. We needed a HIPAA-compliant video conferencing solution that could integrate with our existing iOS and Android messaging applications that are used at hospitals across the country. Amazon Chime SDK allowed our engineers to add two-way video communication into our mobile apps within one week. Families have been grateful to have reliable remote communication with patients and their clinicians, and the feedback from users has been overwhelmingly positive.”

"It is critical that video visits are secure, responsive, and reliable. Using AWS helps us provide all this in a performant and scalable way."

“We had been using WebEx to conduct our online demos for prospects, but it was getting more difficult for our prospects to use because an increasing number of corporate servers were preventing them from downloading the software required to view the demo. Amazon Chime allows them to view the demo from their web browser without having to download anything. Amazon Chime was 90 percent less expensive than our previous solution.”

"By using AWS Communication Developer Services, we’ve given tools to providers that help them communicate more easily and stay in touch more frequently with patients in the channel of their choice. Our goal was to improve patient engagement, and we’ve done that.”

"Not once have we asked ourselves, ‘Can our contact center infrastructure handle this?’ We know that using Amazon Connect enables us to provide enhanced customer service.”

“With Chime we are able to collaborate with our counterparts in Hong Kong, the UK, Guatemala, India, etc. With the increased communications channels and flexible billing, it has allowed us to at least double the amount of users that can hold conference calls.”

"Implementing Amazon Chime saved us 40% on our overall budget while growing our users by 600%. Chime is there when you need it, and has helped us collaborate more and increase our productivity.”

“We first started using Amazon Chime for the audio and video features, but having chat in the same application has been a real bonus. The chat functionality has really reduced our email traffic. It was important for us to have a single app because our previous provider had three different apps for different functionalities and we needed something that was streamlined and simple to use. Chime has been a great solution for us.”

"Ryanair is moving all of our audio, video and web conferencing to Amazon Chime. Reliable, on-time communication is as critical to Ryanair as our on-time flights. We operate over 2,000 flights every day, carrying over 150 million customers annually, connecting 37 countries. With Chime, meetings auto-call participants to start on time, allowing our operations teams in over 200 airports help maintain our industry leading punctuality (93% of Ryanair flights arrived on time in February, 2019). During our evaluation of Chime, we found the user training needs were minimal because the solution is so intuitive to use. We are also exploring the use of Chime video for recruitment, which will make it more convenient for candidates to join interviews remotely. Chime is helping improve our communications experience for our employees, which helps us continue to focus on the most important part of our business – our customers and offering them the lowest fares."

"The integration of broadcasting technology and the cloud will advance further in the future, and we hope to accumulate knowledge of AWS within the company to achieve faster development.”

"We can scale the AWS solutions we’re using in new ways and be more reactive during and after a disaster.”

“Amazon Chime helped us to reduce costs by giving us a more flexible solution. It is integrated into the AWS Console so our IT team is able to grant new licenses in seconds. Our organization went from six simultaneous sales call on average to 20 simultaneous calls using Amazon Chime. With cheaper licenses, we were able to make more calls at the same time and increase our productivity.”

“VEA uses Amazon Chime for all of our client and prospect communications we encourage them to select Chime when we schedule and setup meetings due to the high quality and reliable performance of the solution.”