58 Amazon Chime Testimonials

“Using Amazon Chime has made it easier to meet using voice, text and video. I think it's improved our efficiency since it calls us and we have less people late to meetings.”

“The number of cases where performers/guests appear through remote tools is increasing, and how we stage this new style of appearance has become an important issue.”

"Not once have we asked ourselves, ‘Can our contact center infrastructure handle this?’ We know that using Amazon Connect enables us to provide enhanced customer service.”

"It is critical that video visits are secure, responsive, and reliable. Using AWS helps us provide all this in a performant and scalable way."

“We first started using Amazon Chime for the audio and video features, but having chat in the same application has been a real bonus. The chat functionality has really reduced our email traffic. It was important for us to have a single app because our previous provider had three different apps for different functionalities and we needed something that was streamlined and simple to use. Chime has been a great solution for us.”

“We have been using Amazon Chime since 2017 for our conference calls. We are happy with the ease of use and upfront pricing.”

“We had two conferencing providers prior to selecting Amazon Chime that were cumbersome to use and not very cost effective. Chime has been an easy to use service, specifically when scheduling/starting on demand meetings, delivered at a fair price.”

"Ryanair is moving all of our audio, video and web conferencing to Amazon Chime. Reliable, on-time communication is as critical to Ryanair as our on-time flights. We operate over 2,000 flights every day, carrying over 150 million customers annually, connecting 37 countries. With Chime, meetings auto-call participants to start on time, allowing our operations teams in over 200 airports help maintain our industry leading punctuality (93% of Ryanair flights arrived on time in February, 2019). During our evaluation of Chime, we found the user training needs were minimal because the solution is so intuitive to use. We are also exploring the use of Chime video for recruitment, which will make it more convenient for candidates to join interviews remotely. Chime is helping improve our communications experience for our employees, which helps us continue to focus on the most important part of our business – our customers and offering them the lowest fares."

"Amazon Chime has provided a platform for us to use a single product for online meetings, voice and video chat, along with in-room conferencing services. Working across any client device using native applications or browser extension, the experience can be seamless for our associates and external meeting participants. The value proposition of the pay-per-use pricing will now be enhanced by the Business Calling capability, enabling us to direct-dial phones in over 100 countries. This will lower telecommunications costs overall, and help further simplify our technology landscape."

“Mitel is a partner in the cloud transformation strategies of many of our enterprise customers. In this capacity, we are trusted with critical communication workloads. When we built the CloudLink platform to power our next generation of collaboration applications, we knew that the AWS cloud had the global reach and security and operational excellence track records that these customers require. While integrating the Amazon Chime SDK into CloudLink, we immediately saw how AWS building blocks like the Amazon Chime SDK simplify architectures and can help us innovate more quickly for our customers. Working directly with AWS as they developed the Amazon Chime SDK, we went from a blank sheet design to field trials of a new collaboration service in under nine months.”

"We reduced our application development time from months to weeks by using the Amazon Chime SDK to deliver the video and screen share for our solution."

"We built the telehealth audio and video calling capability in our CareMonitor application using the Amazon Chime SDK in under a week. In the CareMonitor app, COVID-19 patients are asked daily symptom questions and biometric data like temperature, heart rate and oxygen saturation is collected to gauge their current health status. If the patients deteriorate during the course of the day, they can send a message on the app, which is picked up immediately and the team can use the built-in video calling functionality to contact the patient and assess the situation. We can scale our telehealth app to support over 7000+ clinics and are getting good feedback from participating clinics so far. The CareMonitor telehealth application is making it easy and safe for patients and healthcare providers to connect for one-on-one or group consultations of up to 100 participants."

"The Amazon Chime SDK stood out immediately with its extensive documentation, which helped us get the feature up and running in just two weeks."

"We wanted patients to be able to join a consultation by clicking a link, and not having to jump through multiple hoops. Amazon Chime offered exactly what we needed."

"We can scale the AWS solutions we’re using in new ways and be more reactive during and after a disaster.”