Amazon Chime

"Ryanair is moving all of our audio, video and web conferencing to Amazon Chime. Reliable, on-time communication is as critical to Ryanair as our on-time flights. We operate over 2,000 flights every day, carrying over 150 million customers annually, connecting 37 countries. With Chime, meetings auto-call participants to start on time, allowing our operations teams in over 200 airports help maintain our industry leading punctuality (93% of Ryanair flights arrived on time in February, 2019). During our evaluation of Chime, we found the user training needs were minimal because the solution is so intuitive to use. We are also exploring the use of Chime video for recruitment, which will make it more convenient for candidates to join interviews remotely. Chime is helping improve our communications experience for our employees, which helps us continue to focus on the most important part of our business – our customers and offering them the lowest fares."

“Amazon Chime helped us to reduce costs by giving us a more flexible solution. It is integrated into the AWS Console so our IT team is able to grant new licenses in seconds. Our organization went from six simultaneous sales call on average to 20 simultaneous calls using Amazon Chime. With cheaper licenses, we were able to make more calls at the same time and increase our productivity.”

"By developing iteratively, and working closely with AWS solutions architects, we’re always discovering new ways of doing things in a more elegant yet cost-effective manner.”