“Since we got HotSOS, we were able to increase the efficiency of our maintenance team by 30% through proactive PM scheduling programs which resulted in a 20% decrease in our guest room complaints.”
"Put simply, the solutions and services provided by the team allow us to not only manage our properties like clockwork but also deliver outstanding guest service."
"Using Amadeus Sales & Event Management Advanced with Sertifi has revolutionized the way we work. With access anytime, anywhere, our sales team can use it when they travel, and it’s allowed our convention services team the time to work directly alongside our customers. That’s really the entire goal, to create a better bond and provide better service for them.”
"HotSOS has been the most significant investment during the renovation in improving work quality and enhancing the guest experience.”
"World-class business solutions to support our day-to-day operations."
"Our guest services and internal staff communication has reached an entirely new level here at Paradise Point Resort. We have seen a complete shift in the amount of requests we receive, our response time and overall guest satisfaction.”
“The best part is having all of our accounts and data centralized and accessible from anywhere. It’s easy to view, maintain, and it’s paperless."
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