19 Amadeus Hospitality Testimonials

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  • "World-class business solutions to support our day-to-day operations."

  • "Make better decisions, uncover more opportunities, increase bookings."

  • "HotSOS has been the most significant investment during the renovation in improving work quality and enhancing the guest experience.”

  • "Our guest services and internal staff communication has reached an entirely new level here at Paradise Point Resort. We have seen a complete shift in the amount of requests we receive, our response time and overall guest satisfaction.”

  • “The best part is having all of our accounts and data centralized and accessible from anywhere. It’s easy to view, maintain, and it’s paperless."

  • “After launching HotSOS Housekeeping at the entire property, room attendants are more efficient, translating to a 14% increase in productivity and a total labor savings of $136,000 yearly.”

  • “Since we have installed [Amadeus Service Optimization solution at Boca Raton Resort and Club], I have seen a great improvement in the execution of tasks at hand by the team. As a result, we have been able to devote more time to delivering top-quality service to the rooms and less time on the logistics of their schedule. Their work experience is better today than it was yesterday!”

  • “Since February of 2015, HotSOS Housekeeping has helped us reduce our room attendant count by two on a daily basis. This translates to $170,000 canadian dollars/yearly in labor cost!"

  • "A scalable and affordable solution."

  • "IHG is a brand and consumer driven company. We use insight to anticipate consumer trends and behaviour. We also have a long track record of investing in relevant technologies to support our brand promise and build a closer relationship with our guests. Partnering with Amadeus will help us continue to do just that."

  • "Our staff is able to get access to information whenever and wherever.”

  • "Migrating to Amadeus Sales & Event Management has been a dream come true! Our reporting is 1,000 times better than it was."

  • "We were used to a PMS system where we became reluctant towards reservations, big or small. Every one of them was a hassle. Now we enjoy them and we are done in seconds. We have happy employees and happy guests, we don’t need more."

  • "Put simply, the solutions and services provided by the team allow us to not only manage our properties like clockwork but also deliver outstanding guest service."

  • "Identify opportunities to grow revenue we are just scratching the surface."