19 Amadeus Hospitality Testimonials

"Our staff is able to get access to information whenever and wherever.”

"We were used to a PMS system where we became reluctant towards reservations, big or small. Every one of them was a hassle. Now we enjoy them and we are done in seconds. We have happy employees and happy guests, we don’t need more."

"HotSOS has been the most significant investment during the renovation in improving work quality and enhancing the guest experience.”

“Since February of 2015, HotSOS Housekeeping has helped us reduce our room attendant count by two on a daily basis. This translates to $170,000 canadian dollars/yearly in labor cost!"

"Make better decisions, uncover more opportunities, increase bookings."

"Put simply, the solutions and services provided by the team allow us to not only manage our properties like clockwork but also deliver outstanding guest service."

"Our guest services and internal staff communication has reached an entirely new level here at Paradise Point Resort. We have seen a complete shift in the amount of requests we receive, our response time and overall guest satisfaction.”

“The best part is having all of our accounts and data centralized and accessible from anywhere. It’s easy to view, maintain, and it’s paperless."

"The global industry standard for managing and executing group events."

“Since we got HotSOS, we were able to increase the efficiency of our maintenance team by 30% through proactive PM scheduling programs which resulted in a 20% decrease in our guest room complaints.”

"World-class business solutions to support our day-to-day operations."

"Using Amadeus Sales & Event Management Advanced with Sertifi has revolutionized the way we work. With access anytime, anywhere, our sales team can use it when they travel, and it’s allowed our convention services team the time to work directly alongside our customers. That’s really the entire goal, to create a better bond and provide better service for them.”

"Migrating to Amadeus Sales & Event Management has been a dream come true! Our reporting is 1,000 times better than it was."

"A scalable and affordable solution."

"Identify opportunities to grow revenue we are just scratching the surface."