19 Amadeus Hospitality Testimonials

"Our guest services and internal staff communication has reached an entirely new level here at Paradise Point Resort. We have seen a complete shift in the amount of requests we receive, our response time and overall guest satisfaction.”

"Make better decisions, uncover more opportunities, increase bookings."

"Put simply, the solutions and services provided by the team allow us to not only manage our properties like clockwork but also deliver outstanding guest service."

“The best part is having all of our accounts and data centralized and accessible from anywhere. It’s easy to view, maintain, and it’s paperless."

"A scalable and affordable solution."

"The global industry standard for managing and executing group events."

“Since we got HotSOS, we were able to increase the efficiency of our maintenance team by 30% through proactive PM scheduling programs which resulted in a 20% decrease in our guest room complaints.”

"With Amadeus Sales & Event Management, our communication as a team has improved since data and information is centralized. It’s eliminated any confusion as to the status of an event or contract, and made the planning process much quicker."

"Using Amadeus Sales & Event Management Advanced with Sertifi has revolutionized the way we work. With access anytime, anywhere, our sales team can use it when they travel, and it’s allowed our convention services team the time to work directly alongside our customers. That’s really the entire goal, to create a better bond and provide better service for them.”

"We were used to a PMS system where we became reluctant towards reservations, big or small. Every one of them was a hassle. Now we enjoy them and we are done in seconds. We have happy employees and happy guests, we don’t need more."

"World-class business solutions to support our day-to-day operations."

"HotSOS has been the most significant investment during the renovation in improving work quality and enhancing the guest experience.”

"Migrating to Amadeus Sales & Event Management has been a dream come true! Our reporting is 1,000 times better than it was."

"Our staff is able to get access to information whenever and wherever.”

"Identify opportunities to grow revenue we are just scratching the surface."