19 Amadeus Hospitality Testimonials

"A scalable and affordable solution."

"World-class business solutions to support our day-to-day operations."

"Put simply, the solutions and services provided by the team allow us to not only manage our properties like clockwork but also deliver outstanding guest service."

"With Amadeus Sales & Event Management, our communication as a team has improved since data and information is centralized. It’s eliminated any confusion as to the status of an event or contract, and made the planning process much quicker."

"HotSOS has been the most significant investment during the renovation in improving work quality and enhancing the guest experience.”

"IHG is a brand and consumer driven company. We use insight to anticipate consumer trends and behaviour. We also have a long track record of investing in relevant technologies to support our brand promise and build a closer relationship with our guests. Partnering with Amadeus will help us continue to do just that."

“After launching HotSOS Housekeeping at the entire property, room attendants are more efficient, translating to a 14% increase in productivity and a total labor savings of $136,000 yearly.”

“Since we have installed [Amadeus Service Optimization solution at Boca Raton Resort and Club], I have seen a great improvement in the execution of tasks at hand by the team. As a result, we have been able to devote more time to delivering top-quality service to the rooms and less time on the logistics of their schedule. Their work experience is better today than it was yesterday!”

“Since February of 2015, HotSOS Housekeeping has helped us reduce our room attendant count by two on a daily basis. This translates to $170,000 canadian dollars/yearly in labor cost!"

“The best part is having all of our accounts and data centralized and accessible from anywhere. It’s easy to view, maintain, and it’s paperless."

"Identify opportunities to grow revenue we are just scratching the surface."

“Since we got HotSOS, we were able to increase the efficiency of our maintenance team by 30% through proactive PM scheduling programs which resulted in a 20% decrease in our guest room complaints.”

"Our staff is able to get access to information whenever and wherever.”

"Using Amadeus Sales & Event Management Advanced with Sertifi has revolutionized the way we work. With access anytime, anywhere, our sales team can use it when they travel, and it’s allowed our convention services team the time to work directly alongside our customers. That’s really the entire goal, to create a better bond and provide better service for them.”

"The global industry standard for managing and executing group events."