19 Amadeus Hospitality Testimonials

"World-class business solutions to support our day-to-day operations."

"HotSOS has been the most significant investment during the renovation in improving work quality and enhancing the guest experience.”

"Using Amadeus Sales & Event Management Advanced with Sertifi has revolutionized the way we work. With access anytime, anywhere, our sales team can use it when they travel, and it’s allowed our convention services team the time to work directly alongside our customers. That’s really the entire goal, to create a better bond and provide better service for them.”

“The best part is having all of our accounts and data centralized and accessible from anywhere. It’s easy to view, maintain, and it’s paperless."

"Migrating to Amadeus Sales & Event Management has been a dream come true! Our reporting is 1,000 times better than it was."

“Since February of 2015, HotSOS Housekeeping has helped us reduce our room attendant count by two on a daily basis. This translates to $170,000 canadian dollars/yearly in labor cost!"

"IHG is a brand and consumer driven company. We use insight to anticipate consumer trends and behaviour. We also have a long track record of investing in relevant technologies to support our brand promise and build a closer relationship with our guests. Partnering with Amadeus will help us continue to do just that."

"We were used to a PMS system where we became reluctant towards reservations, big or small. Every one of them was a hassle. Now we enjoy them and we are done in seconds. We have happy employees and happy guests, we don’t need more."

"With Amadeus Sales & Event Management, our communication as a team has improved since data and information is centralized. It’s eliminated any confusion as to the status of an event or contract, and made the planning process much quicker."

"Our staff is able to get access to information whenever and wherever.”

"Make better decisions, uncover more opportunities, increase bookings."

"A scalable and affordable solution."

"Identify opportunities to grow revenue we are just scratching the surface."

"Put simply, the solutions and services provided by the team allow us to not only manage our properties like clockwork but also deliver outstanding guest service."

"Our guest services and internal staff communication has reached an entirely new level here at Paradise Point Resort. We have seen a complete shift in the amount of requests we receive, our response time and overall guest satisfaction.”