70 AireSpring Testimonials

“We just completed a 14-site DIA (Fiber) roll out for my customer with AireSpring. Tons of growth here. They did an outstanding job rolling these services out from PM, to care, to engineering etc. I have not seen a customer get such white-glove service in a very long time. A big dierence from the “big box” carriers, that is for sure!”

“Lyn Burton did an excellent job trouble-shooting remotely and being patient enough to listen to what may have seemed like small details to others. Lyn also knew enough to know that he needed to escalate the request instead of simply closing the ticket.”

“I told AireSpring’s engineers what I wanted, and we had everything we needed for implementation and turn up without a hitch."

“Our vision was to have all of our branches function as if they were a single phone system. With our previous system, we could transfer calls between our branches, but it was cumbersome. We were forced to continuously buy multiple phone numbers so that our customers could easily contact their representatives. At one of our locations, we essentially carried an extra employee just to answer the phones because of this limitation. Most of our staff spend time in clients’ offices, so the ability to have our phone line ring to our cell through the Accession Mobile app helped maximize our ability to service clients. I think the biggest compliment I can give is that I really don’t think about the phones anymore. It’s just not on my radar. I can honestly say I spend my time focusing on other things.”

“You folks are fantastic. I appreciate your perseverance.”

“I just wanted to thank you for the great job coordinating our project! Thanks for keeping everything in order! Everything is running smoothly.”

“I wanted to send a quick note to thank you all (Christina Moye, Craig Rajoy, Kristin Linehan) for making this happen so quickly. Four weeks from order to install is commendable. I truly appreciate the effort that you all made to make this happen. Many thanks.”

“Thank you. I know you work outside the box for us. I really appreciate it.”

“Amy, I want to thank you and your team for assisting me in today’s issues. I want you to know that Doug Lara and Jesus Aguilar are excellent troubleshooters and keep their calm no matter what. I appreciate folks like that and they are the ones that really put value into AireSpring. The same is true of you, Amy. I appreciate that you assigned Doug to drop everything for us. It shows we are not just a source of income to AireSpring, but you understand how important these services are for us. You can rest assured, knowing that I feel good about AireSpring. Hard workers should be reminded how much they are appreciated and how their work ethic has a positive impact on customers.”

“I just want to extend my thanks to Joseph Qritiem and the AireSpring team. Your prompt, thorough and professional response in resolving this issue is greatly appreciated.”

“I rarely write these types of letters, but I have to acknowledge this gentleman! I want to complement one of your excellent employees, Mike Smith. He went to great lengths to help me decide on what ISP to choose. I’ve been in the technical field for 25 years and haven’t come in contact with many salesmen that have his knowledge. He was very detailed and a pleasure to deal with. Most importantly, every time I’ve called him he answered or called me back within 15 minutes. Such service builds great working relationships. Because of Mike I will be bringing all of our internet and voice needs to AireSpring. You’re lucky to have Mike Smith on your team. He’s a keeper.”

“I wanted to tell you about the fantastic job that Stephanie Baker did for myself and our company for the past two months leading up to the switch over to AireSpring. She is extremely smart, knowledgeable, willing to go the extra mile, has the patience of a saint with the hundreds of questions we asked her on a regular basis. She worked diligently with myself, our phone vendor and our IT people and went over and above every single time we asked her to do something. She is the true meaning of excellent customer service! The business world needs more people like Stephanie Baker.”

“Yousra M., with all the work you have done with CNRG, I couldn’t be more comfortable in getting more projects your way. You are a very professional and organized PM and the feedback I got back from Sam is incredible. He is beyond pleased with your work and never has a complaint.”

“Regina W. and Kirk V., I appreciate you and your team for a job well done. I appreciate your professionalism, knowledge and efficiency to make this a very quick turnaround. You all should be commended. I am extremely happy with you and your team in every aspect of the project! I look forward to doing work with AireSpring in the future!”

“I just wanted to drop you a quick line to compliment AireSpring’s team in the design, activation and training for our new HPBX. The most important aspect for me was the responsiveness and flexibility of your team. Your team adjusted schedules to meet our needs, not theirs. It is a testament to their training and leadership and I wanted you to know how much that is appreciated from a customer’s viewpoint. Gian R. and Grace C. were always available to answer questions, correct configs and adjust to our needs. Many of our employees commented on how well the training was presented by Mindy F. and how knowledgeable she was. I want to extend a sincere appreciation to them for a job well done.”