-
“Amy, I want to thank you and your team for assisting me in today’s issues. I want you to know that Doug Lara and Jesus Aguilar are excellent troubleshooters and keep their calm no matter what. I appreciate folks like that and they are the ones that really put value …
-
"Amit stayed on the call with me for over an hour to provide me a very in-depth training regarding the admin user rights, tips/tricks, and resources for CommPortal use – truly an AMAZING help. Thank you to him and his wealth of knowledge – great employee and look forward to …
-
"I just wanted to pass on my appreciation for Rachel’s efforts last week. She is a jewel! She was, by far, the most pleasurable individual we worked with on this initiative. She was outstanding with her follow-ups every day."
-
“After 13 years in the data networking field I was truly impressed with the commitment and dedication to success from the account management team, the install coordination team, and post install on-going support for direct internet access (DIA) connection via AireSpring. From initially being a new customer and the needed …
-
“When we moved offices, it only took one notification to AireSpring. AireSpring was proactive in getting information for the move and very accommodating.”
-
“What a pleasant surprise I had when I needed to contact AireSpring for customer service. In just a few minutes, my transactions were completed and best of all, I found someone who really understood the importance of taking the time to be sure I was satisfied with my AireSpring experience. …
-
“AireSpring has been flawless. We are very happy. We never had anywhere near the connection reliability with our previous carrier that we have with AireSpring. I would certainly recommend AireSpring, and particularly their SIP Trunking service, as a way to receive better phone service and save on phone bills.”
-
“The best part about switching to AireSpring was their white-glove customer service. Instead of sending us a couple of Tier 2 or Tier 3 engineers, AireSpring assigned their top engineers to our account, something which was completely unexpected and truly remarkable. I cannot think of any other carrier who would …
-
“AireSpring really cares about solving our issues. I have participated in conference calls with engineers, managers, and company executives. They reviewed old business and the solutions that had been implemented, and we discussed how to solve the remaining issues. I was given mobile numbers and even the numbers of company …
-
“Veridian is the largest credit union in Iowa, with assets of over $1.4 billion dollars and a base of over 145,000 members. We are one of the largest credit unions in the United States. I’ve been very pleased with AireSpring’s MPLS service. The circuits have been very reliable. Anytime we’ve …
-
"AireSpring was instrumental in providing the Co-Op with the best pricing. The installation process and communication between AireSpring and our IT department was outstanding. Their staff has gone above and beyond service when providing support. They are efficient and always follow up with the progress and results. Customer satisfaction is …
-
“After fighting with other carriers every single month for ten years running over promised credits and adjustments that were never made, I was beside myself with joy at the accurate billing and timely customer service provided by AireSpring. After negotiating a contract to within one-tenth of a cent per minute …
-
“I cannot express enough how glad I am that AireSpring was introduced to our company. They provide the kind of customer service I have been wanting for a long time. I can say with conviction that AireSpring has provided our company with the best customer service ever received. I would …
-
“We’ve used many top national telecomm carriers and resellers, but AireSpring is the only company we’ve found that really understands simplicity and service. All of our turn-ups at AireSpring have been smooth and without issue. The staff at AireSpring are very helpful, willing and knowledgeable. I always get results fast. …
-
“We purchased AireSpring’s contact center solution, AireContact, to enhance our contact center operations. Before upgrading to AireContact, we were using a traditional PBX phone system. While we knew that an upgrade in our contact center system was necessary, we anticipated that the change would come with some difficulties. We did …