43 Agilysys Testimonials

“We wanted state-of-the-art technology that would strengthen our entire F&B operation, and the Agilysys solutions were an ideal fit. InfoGenesis and rGuest Pay are fully integrated and designed specifically for the complex environments prevalent in the hospitality industry. These systems will work together not only to improve operational efficiency but also to maximize our revenue potential and enhance guest service.”

“InfoGenesis POS will help us streamline food and beverage operations while rGuest Analyze provides us with real-time, detailed key performance metrics, eliminating the need for manual reports and spreadsheets. We are particularly excited for the security that comes with rGuest Pay, giving us peace of mind with complete, secure payment processing for our guests.”

"Insight Mobile Manager will allow us to quickly view key property information from a mobile device, so we can increase operational efficiencies."

"It is a truly innovative solution that is easy to deploy, offers intuitive training and will help us connect more closely with our guests."

“After an extensive search for a new inventory and procurement solution, we determined that the Stratton Warren System had all the features and functionality we require for our busy 24/7 operation."

“Visual One PMS will streamline our hotel operations from arrival through departure, while InfoGenesis POS and rGuest Pay will boost food, beverage and retail efficiency and reduce the risks associated with card acceptance. Agilysys has been a trusted adviser to tribal gaming properties for many years, and we look forward to a long and successful partnership.”

"Visual One gives us consistency across all seven properties - not just from the user’s experience, but also the guest’s experience is seamless. We save time and labour costs with a familiar PMS tool that makes it easy for staff to keep business momentum. It’s the perfect fit."

“We looked at a number of property management and payment gateway solutions, and rGuest Stay and rGuest Pay really stood out from the rest. rGuest Stay is a truly innovative property management system that will help us connect more closely with our guests. Also, both rGuest Stay and rGuest Pay are easy to deploy and offer intuitive training. We look forward to using the rGuest suite to build our business, maximize profitability and offer more personalized guest service.”

"rGuest Seat will allow us to personalize our engagement with diners to drive repeat business, while rGuest Pay will protect sensitive cardholder information. Implementing these systems will help us boost efficiency across our many dining and retail venues, capitalize on revenue opportunities and provide excellent guest service."

"The technology and business requirements at our luxury resort evolve and expand every year. As we began our search for a new fully-featured POS system that could not only provide seamless operations today but could also evolve along with us, it became clear that InfoGenesis would fulfil our needs. At Rosewood Castiglion del Bosco, we needed a new solution able to support the high service level standards we offer our guests. We received excellent feedback about InfoGenesis POS and were impressed with Agilysys’ latest generation hardware, customizable features and interface capabilities with our existing PMS solution."

"Partnering with Agilysys has been a great decision for our brand. The company’s account team has always provided a high level of commitment to our success, and training is easy, which reduces the time it takes to become operational. Agilysys solutions will enable our team at 1 Hotel Brooklyn Bridge to provide excellent guest service, which is a hallmark of our brand."

"Being able to see and control everything in one place makes all the difference. When we are having to go to different software suites for reporting and analysis and are bogged down with having to create or find reports, we are taking valuable time and focus away from providing our guests with the best and most authentic experience possible. Being able to get a concise one pane view will help us be more efficient and allow us to spend more time with our guests to serve them better. That is going to be a real differentiator for us. And, that is what will keep them coming back time and time again."

"We started with one Agilysys solution three years ago—InfoGenesis® POS, and now, after Visual One is implemented, Agilysys will be ubiquitous with 7Cedars—present in our retail, F&B, resort and golf operations. That speaks to our partnership and to what Agilysys has been able to accomplish as a hospitality solution provider—putting them at the forefront of our decision making to help us accomplish our business goals in a way that’s profitable and successful."

"Agilysys is successfully meeting our complex demands with compliance as well as mobility, InfoGenesis gives us the ability to enhance the guest experience across a number of customer touch points. For instance, more and more guests want to order food and drinks right before their last hole out on the golf course so that it’s ready in the cafe by the time they finish their round—with Agilysys as a partner we now have that capability available to our guests."

"When selecting technology for our new property, we knew we needed software systems that could handle an extremely busy and complex operation. The Agilysys solutions are proven, scalable and easy to integrate with other applications we are using. We also appreciate the partnership approach the company has taken and the high level of personal attention we have received."