43 Agilysys Testimonials

"The technology and business requirements at our luxury resort evolve and expand every year. As we began our search for a new fully-featured POS system that could not only provide seamless operations today but could also evolve along with us, it became clear that InfoGenesis would fulfil our needs. At Rosewood Castiglion del Bosco, we needed a new solution able to support the high service level standards we offer our guests. We received excellent feedback about InfoGenesis POS and were impressed with Agilysys’ latest generation hardware, customizable features and interface capabilities with our existing PMS solution."

"We are confident the technology will enable the property to optimize efficiency and deliver a memorable guest experience."

"Agilysys supports every aspect of our business. From the time a reservation is made, to guest check-in, guest check-out, spa, golf, food and beverage, and sales and catering, all of the applications that support our business come from Agilysys."

"The team at Agilysys provided us with expert advice and support configuring the most efficient systems for our new venue, We are very satisfied with the end result and look forward to the value and benefits these solutions will bring to our staff and customers."

"Visual One gives us consistency across all seven properties - not just from the user’s experience, but also the guest’s experience is seamless. We save time and labour costs with a familiar PMS tool that makes it easy for staff to keep business momentum. It’s the perfect fit."

"Data and the smart use of it is vital to drive the customer-centric, differentiated experiences that today’s digital natives and tomorrow’s digital “innates” desire. To do so, hoteliers are focusing beyond merely data gathering to analytics in order to personalize experiences and offers to incent guests to increase frequency, spend more and stay longer.”

"We appreciate the partnership approach Agilysys has taken as well as the company's strong commitment to tribal gaming. We are excited about the opportunities the technology will give us to increase efficiency, build our business and deliver exceptional guest service."

"The mobile tablets are making life easier for the service staff. They get ordersentered quickly without all the back and forth from the table to the terminal."

“We have a real labor challenge in our area. I wanted minimal amount of IT management involved with monitoring the system so that they would be free to focus on other equipment in other areas of the resort. Not having to maintain the system onsite has saved us quite a bit of money.”

"The Agilysys suite is a real game changer, with software systems that speed turnaround times, allow guests to pay at the table quickly and securely, and perform 24/7. We really did our due diligence when selecting new software solutions, and Agilysys offered the total restaurant management package we were looking for. We are confident these solutions will help us streamline operations, maximize revenue potential and provide seamless guest service from reservations to payment."

"We were most impressed with the multi-use functionality of the Visual One system and the high level of customization it allows... the technology will enhance efficiency throughout the property and help us deliver an exceptional level of guest service."

"The InfoGenesis POS system continues to be well-suited to our needs. It is among the most versatile point-of-sale systems on the market. With this technology in place, we are well positioned for the future, with a comprehensive POS system that will enhance guest service and give us a competitive edge."

"With a Windows Embedded powered solution from PAR and Agilysys that generates electronic receipts, we can quickly retrieve payment records and no longer write off disputed charges."

“Visual One PMS will streamline our hotel operations from arrival through departure, while InfoGenesis POS and rGuest Pay will boost food, beverage and retail efficiency and reduce the risks associated with card acceptance. Agilysys has been a trusted adviser to tribal gaming properties for many years, and we look forward to a long and successful partnership.”

"Being able to see and control everything in one place makes all the difference. When we are having to go to different software suites for reporting and analysis and are bogged down with having to create or find reports, we are taking valuable time and focus away from providing our guests with the best and most authentic experience possible. Being able to get a concise one pane view will help us be more efficient and allow us to spend more time with our guests to serve them better. That is going to be a real differentiator for us. And, that is what will keep them coming back time and time again."