43 Agilysys Testimonials

“We insisted on state-of-the-art technology for our new pointof-sale and payment gateway solutions. Agilysys offered everything we were looking for, with mobile and fixed POS systems that will streamline our food, beverage and retail operations, along with a robust payment gateway solution. We especially appreciate the tight integration between the systems and we are confident the technology will help us boost efficiency and deliver exceptional guest service.”

"With a Windows Embedded powered solution from PAR and Agilysys that generates electronic receipts, we can quickly retrieve payment records and no longer write off disputed charges."

"It is a truly innovative solution that is easy to deploy, offers intuitive training and will help us connect more closely with our guests."

“We have a real labor challenge in our area. I wanted minimal amount of IT management involved with monitoring the system so that they would be free to focus on other equipment in other areas of the resort. Not having to maintain the system onsite has saved us quite a bit of money.”

"This is just the beginning. We expect to see even more bookings as we approach our busiest periods during summer months. Guests want to see pics of the exact location and room they are booking. Agilysys rGuest Book makes it possible, and it’s a lot more user friendly than the previous online reservations tool."

"Agilysys supports every aspect of our business. From the time a reservation is made, to guest check-in, guest check-out, spa, golf, food and beverage, and sales and catering, all of the applications that support our business come from Agilysys."

"We wanted a system that provides speed to our service. InfoGenesis makes a difference to my business every day. Keeping customers happy is a must nowadays."

"Partnering with Agilysys has been a great decision for our brand. The company’s account team has always provided a high level of commitment to our success, and training is easy, which reduces the time it takes to become operational. Agilysys solutions will enable our team at 1 Hotel Brooklyn Bridge to provide excellent guest service, which is a hallmark of our brand."

“My mantra is ‘High Tech to be High-Touch’, by using technology to improve personal guest services, and the Agilysys solutions help me accomplish that. Using Visual One PMS as well as b4checkin we can manage and coordinate housekeeping and front office operations seamlessly, and limit intrusive radio communication. The InfoGenesis POS system combined with rGuest Pay and rGuest Seat lets my staff deliver a fast and smooth service to customers anywhere on the property while allowing us to streamline efficiency, increase revenue opportunities and offer a more personalized guest experience.”

“After an extensive search for a new inventory and procurement solution, we determined that the Stratton Warren System had all the features and functionality we require for our busy 24/7 operation."

"The technology and business requirements at our luxury resort evolve and expand every year. As we began our search for a new fully-featured POS system that could not only provide seamless operations today but could also evolve along with us, it became clear that InfoGenesis would fulfil our needs. At Rosewood Castiglion del Bosco, we needed a new solution able to support the high service level standards we offer our guests. We received excellent feedback about InfoGenesis POS and were impressed with Agilysys’ latest generation hardware, customizable features and interface capabilities with our existing PMS solution."

"Being able to see and control everything in one place makes all the difference. When we are having to go to different software suites for reporting and analysis and are bogged down with having to create or find reports, we are taking valuable time and focus away from providing our guests with the best and most authentic experience possible. Being able to get a concise one pane view will help us be more efficient and allow us to spend more time with our guests to serve them better. That is going to be a real differentiator for us. And, that is what will keep them coming back time and time again."

"We started with one Agilysys solution three years ago—InfoGenesis® POS, and now, after Visual One is implemented, Agilysys will be ubiquitous with 7Cedars—present in our retail, F&B, resort and golf operations. That speaks to our partnership and to what Agilysys has been able to accomplish as a hospitality solution provider—putting them at the forefront of our decision making to help us accomplish our business goals in a way that’s profitable and successful."

"The mobile tablets are making life easier for the service staff. They get ordersentered quickly without all the back and forth from the table to the terminal."

“We looked at a number of property management and payment gateway solutions, and rGuest Stay and rGuest Pay really stood out from the rest. rGuest Stay is a truly innovative property management system that will help us connect more closely with our guests. Also, both rGuest Stay and rGuest Pay are easy to deploy and offer intuitive training. We look forward to using the rGuest suite to build our business, maximize profitability and offer more personalized guest service.”