43 Agilysys Testimonials

“The high level of experience with the [InfoGenesis] solution was evident among the team members, which fulfilled one of our key reasons for selecting Agilysys in the first place. I don’t think we would have seen that same familiarity if we had gone with the incumbent’s new solution.”

"The team at Agilysys provided us with expert advice and support configuring the most efficient systems for our new venue, We are very satisfied with the end result and look forward to the value and benefits these solutions will bring to our staff and customers."

“My mantra is ‘High Tech to be High-Touch’, by using technology to improve personal guest services, and the Agilysys solutions help me accomplish that. Using Visual One PMS as well as b4checkin we can manage and coordinate housekeeping and front office operations seamlessly, and limit intrusive radio communication. The InfoGenesis POS system combined with rGuest Pay and rGuest Seat lets my staff deliver a fast and smooth service to customers anywhere on the property while allowing us to streamline efficiency, increase revenue opportunities and offer a more personalized guest experience.”

"The team at Agilysys provided us with expert advice and support configuring the most efficient systems for our new venue, We are very satisfied with the end result and look forward to the value and benefits these solutions will bring to our staff and customers."

"Agilysys offers a solution suite that addresses our many requirements. The Visual One property management system will streamline our hotel operations from arrival through departure, while the InfoGenesis and rGuest Pay solutions will boost food, beverage and retail efficiency and help us provide seamless service across our many venues. Agilysys has been a trusted adviser throughout this entire process, and we look forward to partnering with them as we open our new hotel."

"We appreciate the partnership approach Agilysys has taken as well as the company's strong commitment to tribal gaming. We are excited about the opportunities the technology will give us to increase efficiency, build our business and deliver exceptional guest service."

"rGuest Seat will allow us to personalize our engagement with diners to drive repeat business, while rGuest Pay will protect sensitive cardholder information. Implementing these systems will help us boost efficiency across our many dining and retail venues, capitalize on revenue opportunities and provide excellent guest service."

"Agilysys supports every aspect of our business. From the time a reservation is made, to guest check-in, guest check-out, spa, golf, food and beverage, and sales and catering, all of the applications that support our business come from Agilysys."

"Being able to see and control everything in one place makes all the difference. When we are having to go to different software suites for reporting and analysis and are bogged down with having to create or find reports, we are taking valuable time and focus away from providing our guests with the best and most authentic experience possible. Being able to get a concise one pane view will help us be more efficient and allow us to spend more time with our guests to serve them better. That is going to be a real differentiator for us. And, that is what will keep them coming back time and time again."

"We started with one Agilysys solution three years ago—InfoGenesis® POS, and now, after Visual One is implemented, Agilysys will be ubiquitous with 7Cedars—present in our retail, F&B, resort and golf operations. That speaks to our partnership and to what Agilysys has been able to accomplish as a hospitality solution provider—putting them at the forefront of our decision making to help us accomplish our business goals in a way that’s profitable and successful."

"The InfoGenesis POS system continues to be well-suited to our needs. It is among the most versatile point-of-sale systems on the market. With this technology in place, we are well positioned for the future, with a comprehensive POS system that will enhance guest service and give us a competitive edge."

"With a Windows Embedded powered solution from PAR and Agilysys that generates electronic receipts, we can quickly retrieve payment records and no longer write off disputed charges."

"LMS is going to really enhance our business. My new-hire LMS class is being cut, getting team members into action 40% faster. It is wonderful!"

"Agilysys’ technology support team was on-site supporting the upgrade efforts to ensure a successful implementation. They have helped us achieve our strategic initiatives on an aggressive schedule."

"Agilysys is successfully meeting our complex demands with compliance as well as mobility, InfoGenesis gives us the ability to enhance the guest experience across a number of customer touch points. For instance, more and more guests want to order food and drinks right before their last hole out on the golf course so that it’s ready in the cafe by the time they finish their round—with Agilysys as a partner we now have that capability available to our guests."