43 Agilysys Testimonials

“My mantra is ‘High Tech to be High-Touch’, by using technology to improve personal guest services, and the Agilysys solutions help me accomplish that. Using Visual One PMS as well as b4checkin we can manage and coordinate housekeeping and front office operations seamlessly, and limit intrusive radio communication. The InfoGenesis POS system combined with rGuest Pay and rGuest Seat lets my staff deliver a fast and smooth service to customers anywhere on the property while allowing us to streamline efficiency, increase revenue opportunities and offer a more personalized guest experience.”

“InfoGenesis POS will help us streamline food and beverage operations while rGuest Analyze provides us with real-time, detailed key performance metrics, eliminating the need for manual reports and spreadsheets. We are particularly excited for the security that comes with rGuest Pay, giving us peace of mind with complete, secure payment processing for our guests.”

"Visual One gives us consistency across all seven properties - not just from the user’s experience, but also the guest’s experience is seamless. We save time and labour costs with a familiar PMS tool that makes it easy for staff to keep business momentum. It’s the perfect fit."

"It is a truly innovative solution that is easy to deploy, offers intuitive training and will help us connect more closely with our guests."

“We looked at a number of property management and payment gateway solutions, and rGuest Stay and rGuest Pay really stood out from the rest. rGuest Stay is a truly innovative property management system that will help us connect more closely with our guests. Also, both rGuest Stay and rGuest Pay are easy to deploy and offer intuitive training. We look forward to using the rGuest suite to build our business, maximize profitability and offer more personalized guest service.”

"We wanted a system that provides speed to our service. InfoGenesis makes a difference to my business every day. Keeping customers happy is a must nowadays."

“We wanted state-of-the-art technology that would strengthen our entire F&B operation, and the Agilysys solutions were an ideal fit. InfoGenesis and rGuest Pay are fully integrated and designed specifically for the complex environments prevalent in the hospitality industry. These systems will work together not only to improve operational efficiency but also to maximize our revenue potential and enhance guest service.”

“Going green is an important initiative at Camelback Resort and DataMagine helps us to be paperless at our check-in process, waiver process and also during our checkout process with paperless folios. Our mission at Camelback Resort is for our guests to leave with great memories and great experiences. Agilysys products help make that happen.”

"Insight Mobile Manager will allow us to quickly view key property information from a mobile device, so we can increase operational efficiencies."

“We insisted on state-of-the-art technology for our new pointof-sale and payment gateway solutions. Agilysys offered everything we were looking for, with mobile and fixed POS systems that will streamline our food, beverage and retail operations, along with a robust payment gateway solution. We especially appreciate the tight integration between the systems and we are confident the technology will help us boost efficiency and deliver exceptional guest service.”

“After an extensive search for a new inventory and procurement solution, we determined that the Stratton Warren System had all the features and functionality we require for our busy 24/7 operation."

“Visual One PMS will streamline our hotel operations from arrival through departure, while InfoGenesis POS and rGuest Pay will boost food, beverage and retail efficiency and reduce the risks associated with card acceptance. Agilysys has been a trusted adviser to tribal gaming properties for many years, and we look forward to a long and successful partnership.”

"The solution combines a wide range of capabilities with exceptional functionality, and SaaS delivery is particularly well suited to the hotel's business model."

"When selecting technology for our new property, we knew we needed software systems that could handle an extremely busy and complex operation. The Agilysys solutions are proven, scalable and easy to integrate with other applications we are using. We also appreciate the partnership approach the company has taken and the high level of personal attention we have received."

"Being able to see and control everything in one place makes all the difference. When we are having to go to different software suites for reporting and analysis and are bogged down with having to create or find reports, we are taking valuable time and focus away from providing our guests with the best and most authentic experience possible. Being able to get a concise one pane view will help us be more efficient and allow us to spend more time with our guests to serve them better. That is going to be a real differentiator for us. And, that is what will keep them coming back time and time again."