43 Agilysys Testimonials

"The mobile tablets are making life easier for the service staff. They get ordersentered quickly without all the back and forth from the table to the terminal."

"Agilysys’ technology support team was on-site supporting the upgrade efforts to ensure a successful implementation. They have helped us achieve our strategic initiatives on an aggressive schedule."

“Agilysys has been a trusted partner for many years, and we’re confident their solutions for property management and point-of-sale will be a great fit for us. Visual One will streamline operations at both the hotel and RV park, while InfoGenesis will boost food and beverage efficiency and help us provide seamless guest service. We also host a number of business meetings, conferences and weddings each month, and the Visual One catering module will help us meet the needs of this diverse group.”

"Visual One gives us consistency across all seven properties - not just from the user’s experience, but also the guest’s experience is seamless. We save time and labour costs with a familiar PMS tool that makes it easy for staff to keep business momentum. It’s the perfect fit."

"The technology and business requirements at our luxury resort evolve and expand every year. As we began our search for a new fully-featured POS system that could not only provide seamless operations today but could also evolve along with us, it became clear that InfoGenesis would fulfil our needs. At Rosewood Castiglion del Bosco, we needed a new solution able to support the high service level standards we offer our guests. We received excellent feedback about InfoGenesis POS and were impressed with Agilysys’ latest generation hardware, customizable features and interface capabilities with our existing PMS solution."

“Visual One PMS will streamline our hotel operations from arrival through departure, while InfoGenesis POS and rGuest Pay will boost food, beverage and retail efficiency and reduce the risks associated with card acceptance. Agilysys has been a trusted adviser to tribal gaming properties for many years, and we look forward to a long and successful partnership.”

“After an extensive search for a new inventory and procurement solution, we determined that the Stratton Warren System had all the features and functionality we require for our busy 24/7 operation."

"Partnering with Agilysys has been a great decision for our brand. The company’s account team has always provided a high level of commitment to our success, and training is easy, which reduces the time it takes to become operational. Agilysys solutions will enable our team at 1 Hotel Brooklyn Bridge to provide excellent guest service, which is a hallmark of our brand."

“My mantra is ‘High Tech to be High-Touch’, by using technology to improve personal guest services, and the Agilysys solutions help me accomplish that. Using Visual One PMS as well as b4checkin we can manage and coordinate housekeeping and front office operations seamlessly, and limit intrusive radio communication. The InfoGenesis POS system combined with rGuest Pay and rGuest Seat lets my staff deliver a fast and smooth service to customers anywhere on the property while allowing us to streamline efficiency, increase revenue opportunities and offer a more personalized guest experience.”

"Agilysys is successfully meeting our complex demands with compliance as well as mobility, InfoGenesis gives us the ability to enhance the guest experience across a number of customer touch points. For instance, more and more guests want to order food and drinks right before their last hole out on the golf course so that it’s ready in the cafe by the time they finish their round—with Agilysys as a partner we now have that capability available to our guests."

"Data and the smart use of it is vital to drive the customer-centric, differentiated experiences that today’s digital natives and tomorrow’s digital “innates” desire. To do so, hoteliers are focusing beyond merely data gathering to analytics in order to personalize experiences and offers to incent guests to increase frequency, spend more and stay longer.”

“InfoGenesis POS will help us streamline food and beverage operations while rGuest Analyze provides us with real-time, detailed key performance metrics, eliminating the need for manual reports and spreadsheets. We are particularly excited for the security that comes with rGuest Pay, giving us peace of mind with complete, secure payment processing for our guests.”

“We have a real labor challenge in our area. I wanted minimal amount of IT management involved with monitoring the system so that they would be free to focus on other equipment in other areas of the resort. Not having to maintain the system onsite has saved us quite a bit of money.”

“We looked at a number of property management and payment gateway solutions, and rGuest Stay and rGuest Pay really stood out from the rest. rGuest Stay is a truly innovative property management system that will help us connect more closely with our guests. Also, both rGuest Stay and rGuest Pay are easy to deploy and offer intuitive training. We look forward to using the rGuest suite to build our business, maximize profitability and offer more personalized guest service.”

"We wanted a system with a short learning curve that was simple to operate and understand, and the DataMagine solution fits the bill perfectly. Now, employees no longer have to request files, make copies and return documents; instead, they have immediate access to the information they need. As a result, we're seeing more efficient use of staff time, and operations are running more smoothly than ever."