“Visual One PMS will streamline our hotel operations from arrival through departure, while InfoGenesis POS and rGuest Pay will boost food, beverage and retail efficiency and reduce the risks associated with card acceptance. Agilysys has been a trusted adviser to tribal gaming properties for many years, and we look forward to a long and successful partnership.”
"The solution combines a wide range of capabilities with exceptional functionality, and SaaS delivery is particularly well suited to the hotel's business model."
“The high level of experience with the [InfoGenesis] solution was evident among the team members, which fulfilled one of our key reasons for selecting Agilysys in the first place. I don’t think we would have seen that same familiarity if we had gone with the incumbent’s new solution.”
“After an extensive search for a new inventory and procurement solution, we determined that the Stratton Warren System had all the features and functionality we require for our busy 24/7 operation."
"The technology and business requirements at our luxury resort evolve and expand every year. As we began our search for a new fully-featured POS system that could not only provide seamless operations today but could also evolve along with us, it became clear that InfoGenesis would fulfil our needs. At Rosewood Castiglion del Bosco, we needed a new solution able to support the high service level standards we offer our guests. We received excellent feedback about InfoGenesis POS and were impressed with Agilysys’ latest generation hardware, customizable features and interface capabilities with our existing PMS solution."
“InfoGenesis POS will help us streamline food and beverage operations while rGuest Analyze provides us with real-time, detailed key performance metrics, eliminating the need for manual reports and spreadsheets. We are particularly excited for the security that comes with rGuest Pay, giving us peace of mind with complete, secure payment processing for our guests.”
"We were most impressed with the multi-use functionality of the Visual One system and the high level of customization it allows... the technology will enhance efficiency throughout the property and help us deliver an exceptional level of guest service."
"This is just the beginning. We expect to see even more bookings as we approach our busiest periods during summer months. Guests want to see pics of the exact location and room they are booking. Agilysys rGuest Book makes it possible, and it’s a lot more user friendly than the previous online reservations tool."
"Data and the smart use of it is vital to drive the customer-centric, differentiated experiences that today’s digital natives and tomorrow’s digital “innates” desire. To do so, hoteliers are focusing beyond merely data gathering to analytics in order to personalize experiences and offers to incent guests to increase frequency, spend more and stay longer.”
"The mobile tablets are making life easier for the service staff. They get ordersentered quickly without all the back and forth from the table to the terminal."
"It is a truly innovative solution that is easy to deploy, offers intuitive training and will help us connect more closely with our guests."
“We wanted state-of-the-art technology that would strengthen our entire F&B operation, and the Agilysys solutions were an ideal fit. InfoGenesis and rGuest Pay are fully integrated and designed specifically for the complex environments prevalent in the hospitality industry. These systems will work together not only to improve operational efficiency but also to maximize our revenue potential and enhance guest service.”
"We wanted a system with a short learning curve that was simple to operate and understand, and the DataMagine solution fits the bill perfectly. Now, employees no longer have to request files, make copies and return documents; instead, they have immediate access to the information they need. As a result, we're seeing more efficient use of staff time, and operations are running more smoothly than ever."
"Visual One gives us consistency across all seven properties - not just from the user’s experience, but also the guest’s experience is seamless. We save time and labour costs with a familiar PMS tool that makes it easy for staff to keep business momentum. It’s the perfect fit."
"LMS is going to really enhance our business. My new-hire LMS class is being cut, getting team members into action 40% faster. It is wonderful!"
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