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"Data and the smart use of it is vital to drive the customer-centric, differentiated experiences that today’s digital natives and tomorrow’s digital “innates” desire. To do so, hoteliers are focusing beyond merely data gathering to analytics in order to personalize experiences and offers to incent guests to increase frequency, spend …
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"With a Windows Embedded powered solution from PAR and Agilysys that generates electronic receipts, we can quickly retrieve payment records and no longer write off disputed charges."
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"We wanted a system with a short learning curve that was simple to operate and understand, and the DataMagine solution fits the bill perfectly. Now, employees no longer have to request files, make copies and return documents; instead, they have immediate access to the information they need. As a result, …
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“My mantra is ‘High Tech to be High-Touch’, by using technology to improve personal guest services, and the Agilysys solutions help me accomplish that. Using Visual One PMS as well as b4checkin we can manage and coordinate housekeeping and front office operations seamlessly, and limit intrusive radio communication. The InfoGenesis …
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“Visual One PMS will streamline our hotel operations from arrival through departure, while InfoGenesis POS and rGuest Pay will boost food, beverage and retail efficiency and reduce the risks associated with card acceptance. Agilysys has been a trusted adviser to tribal gaming properties for many years, and we look forward …
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“The high level of experience with the [InfoGenesis] solution was evident among the team members, which fulfilled one of our key reasons for selecting Agilysys in the first place. I don’t think we would have seen that same familiarity if we had gone with the incumbent’s new solution.”
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"Visual One gives us consistency across all seven properties - not just from the user’s experience, but also the guest’s experience is seamless. We save time and labour costs with a familiar PMS tool that makes it easy for staff to keep business momentum. It’s the perfect fit."
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"We needed technology that could manage a diverse mix of accommodations and amenities, and the Visual One PMS was a perfect fit."
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"We are confident the technology will enable the property to optimize efficiency and deliver a memorable guest experience."
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"Agilysys offers a solution suite that addresses our many requirements. The Visual One property management system will streamline our hotel operations from arrival through departure, while the InfoGenesis and rGuest Pay solutions will boost food, beverage and retail efficiency and help us provide seamless service across our many venues. Agilysys …
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"The Agilysys suite is a real game changer, with software systems that speed turnaround times, allow guests to pay at the table quickly and securely, and perform 24/7. We really did our due diligence when selecting new software solutions, and Agilysys offered the total restaurant management package we were looking …
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“We have a real labor challenge in our area. I wanted minimal amount of IT management involved with monitoring the system so that they would be free to focus on other equipment in other areas of the resort. Not having to maintain the system onsite has saved us quite a …
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"It is a truly innovative solution that is easy to deploy, offers intuitive training and will help us connect more closely with our guests."
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"The InfoGenesis POS system continues to be well-suited to our needs. It is among the most versatile point-of-sale systems on the market. With this technology in place, we are well positioned for the future, with a comprehensive POS system that will enhance guest service and give us a competitive edge."
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“We looked at a number of property management and payment gateway solutions, and rGuest Stay and rGuest Pay really stood out from the rest. rGuest Stay is a truly innovative property management system that will help us connect more closely with our guests. Also, both rGuest Stay and rGuest Pay …