43 Agilysys Testimonials

"We wanted a system with a short learning curve that was simple to operate and understand, and the DataMagine solution fits the bill perfectly. Now, employees no longer have to request files, make copies and return documents; instead, they have immediate access to the information they need. As a result, we're seeing more efficient use of staff time, and operations are running more smoothly than ever."

“My mantra is ‘High Tech to be High-Touch’, by using technology to improve personal guest services, and the Agilysys solutions help me accomplish that. Using Visual One PMS as well as b4checkin we can manage and coordinate housekeeping and front office operations seamlessly, and limit intrusive radio communication. The InfoGenesis POS system combined with rGuest Pay and rGuest Seat lets my staff deliver a fast and smooth service to customers anywhere on the property while allowing us to streamline efficiency, increase revenue opportunities and offer a more personalized guest experience.”

"Agilysys is successfully meeting our complex demands with compliance as well as mobility, InfoGenesis gives us the ability to enhance the guest experience across a number of customer touch points. For instance, more and more guests want to order food and drinks right before their last hole out on the golf course so that it’s ready in the cafe by the time they finish their round—with Agilysys as a partner we now have that capability available to our guests."

"rGuest Seat will allow us to personalize our engagement with diners to drive repeat business, while rGuest Pay will protect sensitive cardholder information. Implementing these systems will help us boost efficiency across our many dining and retail venues, capitalize on revenue opportunities and provide excellent guest service."

"The Agilysys suite is a real game changer, with software systems that speed turnaround times, allow guests to pay at the table quickly and securely, and perform 24/7. We really did our due diligence when selecting new software solutions, and Agilysys offered the total restaurant management package we were looking for. We are confident these solutions will help us streamline operations, maximize revenue potential and provide seamless guest service from reservations to payment."

"Visual One gives us consistency across all seven properties - not just from the user’s experience, but also the guest’s experience is seamless. We save time and labour costs with a familiar PMS tool that makes it easy for staff to keep business momentum. It’s the perfect fit."

"Agilysys offers a solution suite that addresses our many requirements. The Visual One property management system will streamline our hotel operations from arrival through departure, while the InfoGenesis and rGuest Pay solutions will boost food, beverage and retail efficiency and help us provide seamless service across our many venues. Agilysys has been a trusted adviser throughout this entire process, and we look forward to partnering with them as we open our new hotel."

"This is just the beginning. We expect to see even more bookings as we approach our busiest periods during summer months. Guests want to see pics of the exact location and room they are booking. Agilysys rGuest Book makes it possible, and it’s a lot more user friendly than the previous online reservations tool."

“Agilysys has been a trusted partner for many years, and we’re confident their solutions for property management and point-of-sale will be a great fit for us. Visual One will streamline operations at both the hotel and RV park, while InfoGenesis will boost food and beverage efficiency and help us provide seamless guest service. We also host a number of business meetings, conferences and weddings each month, and the Visual One catering module will help us meet the needs of this diverse group.”

“We looked at a number of property management and payment gateway solutions, and rGuest Stay and rGuest Pay really stood out from the rest. rGuest Stay is a truly innovative property management system that will help us connect more closely with our guests. Also, both rGuest Stay and rGuest Pay are easy to deploy and offer intuitive training. We look forward to using the rGuest suite to build our business, maximize profitability and offer more personalized guest service.”

"We use Agilysys’ digital ordering technology in our Microsoft cafeterias every day. It’s always accurate, which makes order placement and payment quick and painless."

"The technology and business requirements at our luxury resort evolve and expand every year. As we began our search for a new fully-featured POS system that could not only provide seamless operations today but could also evolve along with us, it became clear that InfoGenesis would fulfil our needs. At Rosewood Castiglion del Bosco, we needed a new solution able to support the high service level standards we offer our guests. We received excellent feedback about InfoGenesis POS and were impressed with Agilysys’ latest generation hardware, customizable features and interface capabilities with our existing PMS solution."

"Agilysys’ technology support team was on-site supporting the upgrade efforts to ensure a successful implementation. They have helped us achieve our strategic initiatives on an aggressive schedule."

“After an extensive search for a new inventory and procurement solution, we determined that the Stratton Warren System had all the features and functionality we require for our busy 24/7 operation."

"We needed technology that could manage a diverse mix of accommodations and amenities, and the Visual One PMS was a perfect fit."