43 Agilysys Testimonials

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  • "The solution combines a wide range of capabilities with exceptional functionality, and SaaS delivery is particularly well suited to the hotel's business model."

  • “InfoGenesis POS will help us streamline food and beverage operations while rGuest Analyze provides us with real-time, detailed key performance metrics, eliminating the need for manual reports and spreadsheets. We are particularly excited for the security that comes with rGuest Pay, giving us peace of mind with complete, secure payment processing for our guests.”

  • "With a Windows Embedded powered solution from PAR and Agilysys that generates electronic receipts, we can quickly retrieve payment records and no longer write off disputed charges."

  • "Partnering with Agilysys has been a great decision for our brand. The company’s account team has always provided a high level of commitment to our success, and training is easy, which reduces the time it takes to become operational. Agilysys solutions will enable our team at 1 Hotel Brooklyn Bridge to provide excellent guest service, which is a hallmark of our brand."

  • "rGuest Seat will allow us to personalize our engagement with diners to drive repeat business, while rGuest Pay will protect sensitive cardholder information. Implementing these systems will help us boost efficiency across our many dining and retail venues, capitalize on revenue opportunities and provide excellent guest service."

  • “The high level of experience with the [InfoGenesis] solution was evident among the team members, which fulfilled one of our key reasons for selecting Agilysys in the first place. I don’t think we would have seen that same familiarity if we had gone with the incumbent’s new solution.”

  • “We insisted on state-of-the-art technology for our new pointof-sale and payment gateway solutions. Agilysys offered everything we were looking for, with mobile and fixed POS systems that will streamline our food, beverage and retail operations, along with a robust payment gateway solution. We especially appreciate the tight integration between the systems and we are confident the technology will help us boost efficiency and deliver exceptional guest service.”

  • “Visual One PMS will streamline our hotel operations from arrival through departure, while InfoGenesis POS and rGuest Pay will boost food, beverage and retail efficiency and reduce the risks associated with card acceptance. Agilysys has been a trusted adviser to tribal gaming properties for many years, and we look forward to a long and successful partnership.”

  • "We appreciate the partnership approach Agilysys has taken as well as the company's strong commitment to tribal gaming. We are excited about the opportunities the technology will give us to increase efficiency, build our business and deliver exceptional guest service."

  • "We needed technology that could manage a diverse mix of accommodations and amenities, and the Visual One PMS was a perfect fit."

  • "We are confident the technology will enable the property to optimize efficiency and deliver a memorable guest experience."

  • "This is just the beginning. We expect to see even more bookings as we approach our busiest periods during summer months. Guests want to see pics of the exact location and room they are booking. Agilysys rGuest Book makes it possible, and it’s a lot more user friendly than the previous online reservations tool."

  • "Insight Mobile Manager will allow us to quickly view key property information from a mobile device, so we can increase operational efficiencies."

  • "We wanted a system that provides speed to our service. InfoGenesis makes a difference to my business every day. Keeping customers happy is a must nowadays."

  • “After an extensive search for a new inventory and procurement solution, we determined that the Stratton Warren System had all the features and functionality we require for our busy 24/7 operation."