43 Agilysys Testimonials

"Agilysys is successfully meeting our complex demands with compliance as well as mobility, InfoGenesis gives us the ability to enhance the guest experience across a number of customer touch points. For instance, more and more guests want to order food and drinks right before their last hole out on the golf course so that it’s ready in the cafe by the time they finish their round—with Agilysys as a partner we now have that capability available to our guests."

"This is just the beginning. We expect to see even more bookings as we approach our busiest periods during summer months. Guests want to see pics of the exact location and room they are booking. Agilysys rGuest Book makes it possible, and it’s a lot more user friendly than the previous online reservations tool."

“My mantra is ‘High Tech to be High-Touch’, by using technology to improve personal guest services, and the Agilysys solutions help me accomplish that. Using Visual One PMS as well as b4checkin we can manage and coordinate housekeeping and front office operations seamlessly, and limit intrusive radio communication. The InfoGenesis POS system combined with rGuest Pay and rGuest Seat lets my staff deliver a fast and smooth service to customers anywhere on the property while allowing us to streamline efficiency, increase revenue opportunities and offer a more personalized guest experience.”

“Going green is an important initiative at Camelback Resort and DataMagine helps us to be paperless at our check-in process, waiver process and also during our checkout process with paperless folios. Our mission at Camelback Resort is for our guests to leave with great memories and great experiences. Agilysys products help make that happen.”

"We were most impressed with the multi-use functionality of the Visual One system and the high level of customization it allows... the technology will enhance efficiency throughout the property and help us deliver an exceptional level of guest service."

“We wanted state-of-the-art technology that would strengthen our entire F&B operation, and the Agilysys solutions were an ideal fit. InfoGenesis and rGuest Pay are fully integrated and designed specifically for the complex environments prevalent in the hospitality industry. These systems will work together not only to improve operational efficiency but also to maximize our revenue potential and enhance guest service.”

"The Agilysys suite is a real game changer, with software systems that speed turnaround times, allow guests to pay at the table quickly and securely, and perform 24/7. We really did our due diligence when selecting new software solutions, and Agilysys offered the total restaurant management package we were looking for. We are confident these solutions will help us streamline operations, maximize revenue potential and provide seamless guest service from reservations to payment."

"Agilysys’ technology support team was on-site supporting the upgrade efforts to ensure a successful implementation. They have helped us achieve our strategic initiatives on an aggressive schedule."

"It is a truly innovative solution that is easy to deploy, offers intuitive training and will help us connect more closely with our guests."

"We needed technology that could manage a diverse mix of accommodations and amenities, and the Visual One PMS was a perfect fit."

"We use Agilysys’ digital ordering technology in our Microsoft cafeterias every day. It’s always accurate, which makes order placement and payment quick and painless."

"The team at Agilysys provided us with expert advice and support configuring the most efficient systems for our new venue, We are very satisfied with the end result and look forward to the value and benefits these solutions will bring to our staff and customers."

"The technology and business requirements at our luxury resort evolve and expand every year. As we began our search for a new fully-featured POS system that could not only provide seamless operations today but could also evolve along with us, it became clear that InfoGenesis would fulfil our needs. At Rosewood Castiglion del Bosco, we needed a new solution able to support the high service level standards we offer our guests. We received excellent feedback about InfoGenesis POS and were impressed with Agilysys’ latest generation hardware, customizable features and interface capabilities with our existing PMS solution."

“The high level of experience with the [InfoGenesis] solution was evident among the team members, which fulfilled one of our key reasons for selecting Agilysys in the first place. I don’t think we would have seen that same familiarity if we had gone with the incumbent’s new solution.”

"rGuest Seat will allow us to personalize our engagement with diners to drive repeat business, while rGuest Pay will protect sensitive cardholder information. Implementing these systems will help us boost efficiency across our many dining and retail venues, capitalize on revenue opportunities and provide excellent guest service."