“End-to-end order times have been reduced by an average of 10 days due to the efficiencies of Adobe Commerce.”
“The Adobe team understood our vision, the nuances of our business, and the cultural challenges we had to overcome with our customers. I saw how Adobe Commerce could establish us as a first mover in our market.”
“There are so many people who are still unvaccinated, and we need as many people to get on board so we can return to a sense of normalcy and protect the ‘doers’ who have been there since the beginning of the pandemic. We wanted to communicate that to Aetna’s audience …
“Most documents needed multiple signatures across any of our ten campuses, so it could easily take up to five days to get all signatures. With Adobe Sign, most documents now get signed in under an hour.”
"Electronic contracts are expected to increase the value of services for customers and reduce the cost of labor in our business, allowing us to cut operating costs by 10%."
“One factor was that while it offered strong security mechanisms for use by a bank, it was also easy for us and our customers to operate. We felt that Adobe Sign offered the best balance.”
“By eliminating the need for round-trip mail and the need for customers to prepare a seal registration certificate, the time required to conclude a contract, which was previously two to three weeks, has been reduced to about one hour.”
“Notification is sent to the system when the customer has signed, and reminders are automatically sent to customers who have not completed the procedures, which frees us from the cumbersome progress management tasks that we had to do by phone and email every day.”
“The first was to make customers happy, of course. The second was to create services that deliver clear ROI because that’s how we measure the success of our customer experience. And finally we wanted to deliver moments of digital excellence that live up to DHL’s strong brand.”
“By identifying our top user journeys and combining our insights with thorough customer research, we can focus on improving the experiences that matter most to our users, not just to DHL.”
"We achieved payback within the first week of launching website testing and optimization with Adobe Analytics and Adobe Target.”
“The Digital Marketing Maturity assessment gave us good next steps that framed the data-driven marketing work going forward.”
“Freeware marketing products only gave us a basic understanding of our customers. Adobe Analytics Cloud enabled us to achieve more actionable insights to boost revenues and reduce our costs.”
"Adobe Echo Sign provides us with an innovative, new option for e-signing to reach customers by removing physical barriers that might inhibit business."
“With better productivity and high accountability for our sales and HR processes, eSign services in Adobe Document Cloud help us better serve our customers and our employees.”
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