“End-to-end order times have been reduced by an average of 10 days due to the efficiencies of Adobe Commerce.”
“The Adobe team understood our vision, the nuances of our business, and the cultural challenges we had to overcome with our customers. I saw how Adobe Commerce could establish us as a first mover in our market.”
“We used to produce our kitchens for an anonymous market. Now we are starting to get to know our customers and put them at the center of the entire company.”
"We want to make sure that our time and cost investments pay off long term, so we’re using Adobe Analytics to determine what content connects with audiences on our website, which in turn informs our content strategy. We might see that one article is performing very well, so we’ll develop an editorial series around it that helps our audiences dive deeper into the topic.”
“Standardizing on Adobe Marketing Cloud enables us to tie information together from all regions and campaigns to develop a richer view of what resonates with individuals, as well as Elsevier customers as a whole."
“We recognized that we had to stay a step ahead of customers and conform to the actual journey they are on. The experience we deliver to them couldn’t be based on our terms, it had to be based on their terms.”
“When visitors come now, they see a warm welcome, followed by clear navigation to the services we offer and benefit program descriptions that are written in plain language and easy to understand.”
“When I first started, I was going to FedEx to fax and mail all these different documents that I would have to get signed, So just being able to sign something online is amazing.”
“But we realized that we should be thinking much bigger. We’re a world-class, global service leader, and we needed to present ourselves that way.”
“Working with Adobe Creative Cloud provides us the tools, resources, and partnership that we need to improve productivity and efficiency with optimized visuals and curated content.”
“Our designers became advocates to promote adoption and support for the rebrand in their respective regions and offices.”
“We have a large volume of students who are exploring programs with us at any time. Adobe Marketo Engage has helped us stay engaged with them over their long decision-making processes."
“Delivering a great experience really begins with the data. We use Adobe Audience Manager as our central data warehouse, acting as the foundation for us to drive customer insight.”
“The greatest benefit of Adobe Experience Cloud is the fact that everything is linked together with a universal Adobe ID across all channels.”
“What I heard the most was that this was going to be impossible, and for our team, that’s the strongest motivator. As soon as I heard the word ‘impossible’ I knew we were going to be standing at Denali, mile 62, sunrise and sunset with beautiful light. And we were going to nail it.”