20 AbsenceSoft Testimonials

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  • "Going from a paper-based system to AbsenceSoft really made a world of difference with regards to the automation and organization."

  • “Our team members love text messaging because a lot of them are very busy, and this feature allows them to text their documentation and it attaches to their case within AbsenceSoft.”

  • "I have used LOA as a strategic differentiator for employee benefit relationships for over ten years, which evolved into the OneDigital Leave Practice. We approach our clients with a white glove service that creates a customer experience that sets us apart. Partnering and customizing AbsenceSoft with our concierge service model …

  • “I use Insights to see where we are in the review of the documents we’ve received, especially the medical certifications. Are we within compliance? When was the oldest one we received? How long ago was that? Am I in my five business days processing compliance? And then if I need …

  • "I have used LOA as a strategic differentiator for employee benefit relationships for over ten years, which evolved into the OneDigital Leave Practice. We approach our clients with a white glove service that creates a customer experience that sets us apart. Partnering and customizing AbsenceSoft with our concierge service model …

  • "AbsenceSoft allows us to meet clients where they are and grow with them. Whether it’s a merger, a new policy, or a rebrand, we can pivot in real time. That flexibility has been a game-changer."

  • “We get so many leave requests every day, especially intermittent leave, If they call, I can get a case open very quickly, and let them know if they are qualified for leave. It also helps our managers stay in the loop and find replacements. The self-service portal lets them submit …

  • "The community forum is a dynamic space for problem-solving, where you can ask questions or listen in on others, harnessing collective expertise. Community events are engaging and interactive, with replays available to avoid FOMO, all made possible by the dedicated AbsenceSoft staff who ensure the community shines."