"I have used LOA as a strategic differentiator for employee benefit relationships for over ten years, which evolved into the OneDigital Leave Practice. We approach our clients with a white glove service that creates a customer experience that sets us apart. Partnering and customizing AbsenceSoft with our concierge service model …

“We are able to onboard clients in just a week, which gives us a competitive edge, Others in our space can take up to 5-6 weeks to get a new client up and running.”

"The templates make the approval and denial process so much easier, saving us and our clients a lot of time, especially with follow-ups and assigning responsibilities. I love the system, it’s great and easy to use."

“With text messaging, it is really easy to get in contact with an employee and say ‘hey your leave has been approved, be on the lookout for more information sent to your email.’ The time stamps on communications sent and received also allow us to track what has already been …

"When I joined, our leave specialist was still using Excel to track leaves and storing forms on a shared drive. It meant duplicating everything, AbsenceSoft wasn’t being fully used, and we were losing time and visibility."

"I have used LOA as a strategic differentiator for employee benefit relationships for over ten years, which evolved into the OneDigital Leave Practice. We approach our clients with a white glove service that creates a customer experience that sets us apart. Partnering and customizing AbsenceSoft with our concierge service model …

"AbsenceSoft allows us to meet clients where they are and grow with them. Whether it’s a merger, a new policy, or a rebrand, we can pivot in real time. That flexibility has been a game-changer."

“We get so many leave requests every day, especially intermittent leave, If they call, I can get a case open very quickly, and let them know if they are qualified for leave. It also helps our managers stay in the loop and find replacements. The self-service portal lets them submit …

“Our employees feel heard, they don’t have to repeat themselves. They feel like they are being listened to and that the process is helpful and not a waste of their time.”

“Your team is so on top of things, always proactive, checking in and following up, There is never a time you just close out a ticket after a day because I couldn’t get back to your team in time.”

“It’s all right there, you know? Sometimes I go in and I change the wording on a letter. It takes a few more minutes to say something pleasant at the beginning of the letter. If there’s a specific question I want to ask, that’s super easy because I can easily …

"Going from a paper-based system to AbsenceSoft really made a world of difference with regards to the automation and organization."

“Our team members love text messaging because a lot of them are very busy, and this feature allows them to text their documentation and it attaches to their case within AbsenceSoft.”

"We needed a software that made the most sense for compliance, covering all 50 states, so we didn’t have to worry about state laws. It also had to have an ESS that let participants actually do something, not just log in to view information like other systems we looked at."

“Our intake specialist estimated this morning that she saves between one and two hours per case.”