“As a Jesuit school, we have a tone that we speak with, and I appreciate ability to customize the communications and pivot quickly. I can tailor the documents I’m going to send to an employee. That’s become a much quicker process.”

"The templates make the approval and denial process so much easier, saving us and our clients a lot of time, especially with follow-ups and assigning responsibilities. I love the system, it’s great and easy to use."

"I have used LOA as a strategic differentiator for employee benefit relationships for over ten years, which evolved into the OneDigital Leave Practice. We approach our clients with a white glove service that creates a customer experience that sets us apart. Partnering and customizing AbsenceSoft with our concierge service model …

“I use Insights to see where we are in the review of the documents we’ve received, especially the medical certifications. Are we within compliance? When was the oldest one we received? How long ago was that? Am I in my five business days processing compliance? And then if I need …

“We get so many leave requests every day, especially intermittent leave, If they call, I can get a case open very quickly, and let them know if they are qualified for leave. It also helps our managers stay in the loop and find replacements. The self-service portal lets them submit …

“Our intake specialist estimated this morning that she saves between one and two hours per case.”

“While each campus handles their leaves independently, AbsenceSoft allows all of us to be consistent in administering the programs and to pull more sophisticated reporting that helps us to make decisions on behalf of the Purdue workforce.”

“Our team members love text messaging because a lot of them are very busy, and this feature allows them to text their documentation and it attaches to their case within AbsenceSoft.”

"We needed a software that made the most sense for compliance, covering all 50 states, so we didn’t have to worry about state laws. It also had to have an ESS that let participants actually do something, not just log in to view information like other systems we looked at."

"Going from a paper-based system to AbsenceSoft really made a world of difference with regards to the automation and organization."

“We are able to onboard clients in just a week, which gives us a competitive edge, Others in our space can take up to 5-6 weeks to get a new client up and running.”

“Your team is so on top of things, always proactive, checking in and following up, There is never a time you just close out a ticket after a day because I couldn’t get back to your team in time.”

“With text messaging, it is really easy to get in contact with an employee and say ‘hey your leave has been approved, be on the lookout for more information sent to your email.’ The time stamps on communications sent and received also allow us to track what has already been …

"When I joined, our leave specialist was still using Excel to track leaves and storing forms on a shared drive. It meant duplicating everything, AbsenceSoft wasn’t being fully used, and we were losing time and visibility."

“Our employees feel heard, they don’t have to repeat themselves. They feel like they are being listened to and that the process is helpful and not a waste of their time.”