Abacus Group, Inc. References Capped?

Access even more references from these marketplace competitors

Work at
Abacus Group, Inc.?
Upgrade Profile
  • 4.8 / 5.0 (3271)
    Verified217+ References
  • 4.7 / 5.0 (8415)
    Premium1355+ References
  • 4.8 / 5.0 (1830)
    45+ References
Back to Profile

Abacus Group, Inc. Videos

  • currently locked
  • Reference Rating
    4.7 / 5.0
    Customer References217 total
    About

    We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Calabrio ONE gives you the power to engage agents and satisfy customers—anytime, anywhere. The only suite of its kind on the market, Calabrio ONE simplifies operations, improves agent performance, and elevates customer experiences. It captures and connects all your contact center data in a single interface with embedded analytics so you can quickly turn insights into revenue-boosting action. Learn why the most powerful brands trust Calabrio.

    Visit profile
  • Reference Rating
    4.7 / 5.0
    Customer References1355 total
    About

    Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.

    Visit profile
  • Reference Rating
    4.7 / 5.0
    Customer References45 total
    About

    LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, they empower contact center leaders to drive effective engagement strategies on the consumer’s channel of choice. Their leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment. With new features released quarterly, LiveVox remains at the forefront of cloud contact center innovation. Supported by over 450 employees and rapidly growing, they are headquartered in San Francisco with offices in Atlanta, Bangalore, and Colombia.

    Visit profile
Work at Abacus Group, Inc. ? Upgrade your profile to unlock all your customer references and remove these competitors
    FeaturedCustomers has 1,875,568+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.