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Callwise is a SaaS platform that invented a cross-channel trigger called Tele-mail™ that sends an inbound call to sales reps after an event like E-mail open, link click, web form submission, or website visit. Reps are connected with prospects that are interested, engaged, & most importantly, available! key ingredients needed to talk with more prospects, set appointments, qualify leads, and ultimately close more deals! Works with every ESP, CRM or Marketing Automation platform within 5 min, without APIs. Ideal for Marketing Agencies, Publishers, Advertisers, Performance Marketing/Affiliate Networks, Pay-Per-Call Affiliates or Networks, B2B & B2C companies that focus on lead generation, inbound call generation, & want to speak with more prospects.
Centcom combines low-cost, web-enabled predictive dialing with a feature-rich call center management solution that has proven to increase productivity by up to 300%! The Centcom solution provides organizations with the functionality and performance of a predicitve dialer without requiring any investments in hardware, software or communications. All you need to start making calls is a phone line and a computer with an Internet connection.
Greenlight CRM is call centre software that solves all your customer contact technology requirements in one hosted solution that's easy to use, compliant, customisable and feature rich. Greenlight CRM is a cloud-based call center management solution designed for businesses of all sizes. It offers blended agents, call recording, a script designer, live transfer and automated compliance functionalities within a suite. Greenlight CRM offers blended agent management, which enables users to manage both inbound and outbound calls. The product also features a predictive dialer, which leverages self-optimization algorithms to route calls to available and appropriate agents based on call responses.
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