"We are using the extra time to ensure everyone is thoroughly trained. Hand in hand with that, we will be undertaking dual coding so we can pinpoint which providers are documenting the codes correctly and which ones need further training."

"My team can now rise above recruitment processes and spend time to thoughtfully review applications and engage in more meaningful conversations with our hiring managers, Position Manager facilitated this change, allowing us to strengthen our relationship with hiring managers and better understand what they seek in their employees."