171 3CX Testimonials

“We don’t understand VoIP, but we understand 3CX.”

“3CX facilitated another step in the digital transformation process of the company. It has enabled us to improve agility, mobility and productivity in all employees and, as a cloud solution, has simplified the suppliers, infrastructure and hardware at COAC across all its locations. Furthermore, we have been able to more efficiently manage our telecommunications costs, resulting in significant savings.”

“3CX WebMeeting is easy to deploy, simple to use, and enhances our organization’s efficiency by giving us the ability to have meetings on-demand at any time. The main benefit of this solution is the scalability in our large organization. 3CX WebMeeting allows for us to offer all departments the ability to schedule meetings for their specific need and are not hindered by user limit restrictions.”

“We discovered that it was a very good fit for our own use. We also discovered that the channel through Soft Solutions and onwards to 3CX itself was very well established; the vendor was very quick to respond to queries. On top of all that, the platform comes in at a very attractive price with all the features we required to enhance our helpdesk to meet service level agreements with our clients.”

“Upgrading from an old version of 3CX Phone System to a new version was easy. Once the old version was backed up, the new installation began and was successfully completed within just a few minutes. Restoration of settings from the previous version took another few minutes. The licence was activated and a test call to a cell phone was made within 15 minutes of starting the whole updating process. I do not know of any other product capable of completing a new installation and of restoring to bare metal in under 15 minutes from a remote location. We are glad we choose 3CX for our standard VoIP product offering.”

“In the end we went for the best value and best technology. The choice was obvious because the simplicity, features and cost-effective capabilities of 3CX really stood out.”

“We chose 3CX as it is a fully capable and functional unified communications solution that will satisfy all our current and future communications needs. In addition, when comparing 3CX to other UC solutions, it is extremely a cost-effective solution in terms of licensing and maintenance costs. They charge per simultaneous calls so you can grow in your licence as your business expands.”

“An initial evaluation of comparative systems gave 3CX better cost per benefit ratios. It was recommended by our support company and also fitted in with the company’s technology standards.”

"3CX has granted the non-profit organization ASSAD-HAD an easy and fast deployment. The management is centralized in our Headquarters and this allows us to manage remote locations directly through our MPLS. On a daily basis, 3CX offers us advanced features that some competitors usually sell as extra as well as huge flexibility to evolve our telephony in order to meet ASSAD-HAD’s growth. For our IT department, the maintenance and costs of our PBX have reduced dramatically."

“3CX has cut Phillip’s phone costs sharply. Voice calls go out over the IP phone system, and are routed over the PSTN at the lowest cost. The company’s eight offices are bridged, and interoffice calls become free with IP telephony. Employees can now also message, chat and initiate audio and video conferences to speed up communications.”

“So satisfied is Phillip with 3CX, that the company is considering using it to run its worldwide phone system.”

“3CX has allowed Jacksboro ISD to migrate to an affordable VoIP solution. We could no longer afford the fork-lift upgrades and continual costs of licence changes. 3CX was great to install and we were able to repurpose all of our existing VOIP phones. Our integration partner, Austen Consultants, provided great platform design and implementation solutions. I wish we’d switched years ago!”

“Thanks to 3CX, we were able to increase our phone capability 250%+ in record time to meet the demands of the National Health professionals responding to the Covid-19 crisis. Working together with Adept CTS and 3CX; We have been able to deliver a flexible and rapid deployment that has provided new and increased capabilities to National Health professionals from numerous locations in the United Kingdom ensuring service users get the support they need at this very critical time. Thank you 3CX and Adept CTS for your excellent support in this time of crisis!”

“We had a major windstorm that knocked out power to five of the 13 school sites. The district superintendent called my cell phone and asked how we could possibly communicate with the parents of the students at the affected sites. Solution: reroute all the affected site calls to our primary PRI site. Within 15 minutes, we were able to reroute all the calls of those [affected] sites to our main district site that has generator power. We then added an emergency message that would tell callers what was happening and then give them the option to reach a school representative. We fielded over 250 calls in about an hour and were able to calm the concerns of the parents. Switching to 3CX was one of the best decisions we have made. The 3CX system is easy to configure and manage, it runs on hardware we already owned, and the ROI will be less than three years.”

“Our biggest immediate need was the requirement to expand our capacity. 3CX is a safe, reliable and flexible system with tremendous unified communications capabilities. But for us, it was the excellent scalability and investment retention that put us over the top.”