171 3CX Testimonials

“The 3CX project allowed us to re-examine every aspect of our telephony operations. We optimized call flows, shortened wait times for clients and have granular reporting on the nature of calls in the short and long term. The Android and iPhone apps have improved communication among Sales staff and allow them to respond much faster than previously. Staff are no longer tied to a physical phone.”

“After using our previous phone system for 8 years, we have returned to 3CX for the long term stability offered. 3CX is easy to set up and maintain on premises. It is feature rich and enables us to achieve things that we could not achieve with our old system.”

“3CX allows medium-sized businesses to work on a corporate scale. Fantastic!”

“I just wanted to thank you for all you do for us here at InfoSys Consulting Inc. We have been selling VoIP phone systems for nearly 10 years, but since 2009, have sold more 3CX Phone Systems than all the other phone systems combined! For example, we deployed a 3CX Small Business Edition (8 simultaneous calls) Phone System yesterday, and another phone system today and have more installs lined up.A year ago VoIP sales accounted for about 2% of our business. Now VoIP sales are about 50% of our business. At this point, we really don’t sell anything other than 3CX. 3CX is truly a great product and it’s so easy to sell. While I am not a salesman, I find it really easy to sell, and I think everyone (including me) is surprised with how stable and saleable it is. 3CX costs far less than a phone system from Avaya or Cisco, which is pretty amazing given the enterprise features included for free with every 3CX system. One of the great advantages 3CX provides my business is that it is all software. This makes it possible for us to perform installs remotely which would be impossible with a traditional phone solution.”

“When analyzing the cost and benefits of moving from a legacy-solution to a modern software-based PBX it became clear to us that this was a no-brainer. Using 3CX Phone System is far more cost effective than our old solution.”

“The main feature that put 3CX to the top of our list was the quality of the commercial relations. 3CX and Synaps Telecom were so helpful during the initial period, providing comprehensive information on how their solution could benefit IDEA and how their installation would have IDEA’s new system up and running in no time. For us, the personal touch is very important in what we do and we look for that in our providers as well.”

“3CX is the best IP PBX solution. It combines rich UC functions, mobility, scalability, easy management, failover, webmeeting and comes ready to use.”

“3CX PRO Edition has enabled us to achieve all of our goals, and has provided great value.Altogether, 3CX has given our call center an important productivity boost, and has radically simplified our communications.”

“3CX has given us much needed insight into our call center statistics. It’s a necessary tool to help manage our workload and workflows.”

“We briefly considered phone systems from Panasonic, Samsung and Telkom. But seeing the proposed functionality from 3CX, and recognizing the flexibility it could bring to our work environment, made the choice clear. 3CX offers a cost-effective, turnkey solution that provides us the ability to remotely roll extensions out to projects at the drop of a hat. And by mostly using the softphones, we were able to slash hardware costs up front too.”

“In the end we went for the best value and best technology. The choice was obvious because the simplicity, features and cost-effective capabilities of 3CX really stood out.”

“The management system, including call recording and call reporting, has assisted us in staff development and dealing with patient complaints. New functions have been provided to us at no additional cost to our last telephony supplier.”

“We have been extremely happy with 3CX’s ability to enable communications across our rapidly growing and highly distributed business. The ability for the phone system to support calls across both head office and a growing store network has been vital to us, and features such as the capability to support remote working and cross company conference calls have been a significant factor in facilitating growth whilst supporting our company culture.”

“We had been choosing the telephony type for quite a long time, compared many brands, met the representatives of different companies, but finally decided on 3CX, as this software meets all our requirements to the best advantage.”

“3CX was a replacement for Avaya®. The existing VoIP infrastructure was to be further expanded in order to make the transition from simple telephony to company-wide UC. The 3CX apps and web client have made it possible to provide users with a powerful and easy-to-use softphone. The advantages of the seamless integration into our VMware infrastructure on the Windows platform were a crucial purchase criterion in order to build the four pillars of communication that we rely upon: PBX, VoIP platform, IP phones and Softphones, all independent of manufacturer dependencies. We made the right choice in selecting ISP-EURONET to implement a project of this size smoothly. They were able to grasp our needs quickly and offered corresponding solutions to suit our requirements exactly.”