171 3CX Testimonials

“3CX enabled our school to continue operating through the Covid-19 crisis. Our Parent-Teacher Interview night switched from physical interviews to phone conversations. We increased our license from 16 concurrent calls to 64 and successfully made over 1000 VOIP phone calls in two evenings! We never would have achieved this with our old physical PABX and ISDN system. 3CX Web Conferencing is also successfully allowing us to continue teaching all our students online lesson by lesson through the Pandemic. Unlike competitors, 3CX is ideal for schools allowing the teacher to control chat, microphones and webcams and enable/disable them when needed. The conference option to fall back to a voice connection has also been useful for students in remote areas with poor internet connectivity. The 3CX softphone installed on all Teachers laptops allows them to communicate with peers and parents and not expose their personal mobile phone number to parents.”

“Nothing came close to the features and functions that 3CX could offer, and at a lower price tag than any other the other systems we looked at. 3CX has proven to be a much more flexible and easy to manage solution for us, which has also helped us to save money and dedicate resources elsewhere.”

“I just wanted to thank you for all you do for us here at InfoSys Consulting Inc. We have been selling VoIP phone systems for nearly 10 years, but since 2009, have sold more 3CX Phone Systems than all the other phone systems combined! For example, we deployed a 3CX Small Business Edition (8 simultaneous calls) Phone System yesterday, and another phone system today and have more installs lined up.A year ago VoIP sales accounted for about 2% of our business. Now VoIP sales are about 50% of our business. At this point, we really don’t sell anything other than 3CX. 3CX is truly a great product and it’s so easy to sell. While I am not a salesman, I find it really easy to sell, and I think everyone (including me) is surprised with how stable and saleable it is. 3CX costs far less than a phone system from Avaya or Cisco, which is pretty amazing given the enterprise features included for free with every 3CX system. One of the great advantages 3CX provides my business is that it is all software. This makes it possible for us to perform installs remotely which would be impossible with a traditional phone solution.”

“I studied the training content on your blog and was able to pass the 3CX certification exam pretty easily with that knowledge, plus what I’ve gained from just tinkering with our own install. Now I can perform a big install for my client proudly as a 3CX Certified Pro! Thank you for developing such an awesome and easy to use telephony product!”

“The best part of the solution is the security of having a second connection that can provide a back up to the main connection, making the system more reliable. Up to date hardware has also been a bonus, allowing us to have the latest up to date features without any extra cost to our previous system.”

“We are very happy with 3CX Phone System as it was easy to install and configure. Phone calls can be directly transferred to mobile phones and international calls can be made without any cost. The 3CX Assistant gives us transparency in the office and enhances all our working procedures and we are very pleased with the online support.”

“The 3CX Phone System is a great Windows-based PBX solution for our company. It is a cost-effective solution which is easy to install and maintain.”

“3CX is a communications system that is designed with the IT professional in mind. Moreover, when running 3CX on a virtual server, one is afforded the luxury of not being tied to a particular type of hardware. Having this type of flexibility and redundancy is paramount in a fast paced operation. It has become simpler to get in touch with the staff. We don’t have to know where people are in order to get in touch with them. We don’t have to know if they are at their desk, at a machine, or if I should just call their cell phone. Now we have a single point of contact for the caller. 3CX has aligned perfectly to our business needs.”

“Installation was easy and intuitive. And we got all of the functionalities we needed.”

“3CX Phone System is proving flexible and reliable. It’s on target to reduce our ongoing telephony maintenance, line rental, support, and call costs by 70 percent per annum, at about £70,000.”

“3CX is a total communications solution with corporate and call center features and includes almost all of the system visibility at user level. The system is easy to handle with a user-friendly interface and environment, and the cost savings were remarkable, allowing us to save over 500,000LKR on development costs. Earlier our service level was at 60 to 70%, but now it’s above 78%. With the mobile app, and integrated web conferencing, it’s easy to attend meetings even when we are not in the office.”

“We studied several other possibilities and evaluated our decision by comparing costs, features, possible upgrades, as well as interoperability with our existing CRM. After learning more about 3CX the decision was simple.”

“We needed to find something that we could rely upon to ensure that we maintained our high customer satisfaction. The old system was letting us down in that regard and the time came to find something that really worked for what we needed.”

“Cost wasn’t the main drive for selection, but the significant difference in price between 3CX and the other suppliers we spoke with definitely helped our decision making process. Comparing the other major options out there – we got a lot for our money without being nickel and dimed for every little feature. For most changes to the system, I can easily manage them myself without calling a 3CX partner and scheduling an appointment. All of these systems would cost us $1,000+ per month. We are currently spending about $90 a month + our maintenance fee. Aside from saving over $25,000 this year alone by going with 3CX instead of the other options our employees have enjoyed the new features the system has provided. They mostly appreciate the call forwarding functionality and built-in caller ID.”

“The features, functionality, flexibility and reliability that 3CX has provided is second to none. We have addressed all of the technical issues we faced with our previous system and we are also saving on telco costs significantly.”