171 3CX Testimonials

"We didn’t doubt 3CX Phone System would afford our facility innumerable benefits. After examining all of the options available on the market, our department unanimously decided 3CX Phone System is the most reliable platform available, and that it can handle the daily influx of calls we receive at the hospital. It was fast and easy to install, seamless, and we’ve had no service interruptions! Going forward, our department plans to equip numerous other departments with IP phones. We can depend on the quality and stability of 3CX Phone System."

“3CX Phone System is a reliable, flexible, and cost-effective communication solution for the Bank. It has all the necessary features for day-to-day operations and offers a friendly, easy-to-use environment for our staff. Simple maintenance by our own IT team is another great advantage of the system, further complemented by responsive and competent support from the local 3CX Partner.”

“The vital role of the 3CX platform in the current situation for our Academy is undeniable; the platform literally saved us during the COVID period. 3CX allowed the Center for Continuing Professional Education at EASI to maintain the quality of student’s training, with virtually no damage to the perception of information and interaction with teachers, without loss in the curriculum of courses. In a situation of uncertainty and chaos, thanks to classes on your platform, our customers have confirmed a high level of trust in our educational institution. As a result: all existing courses and programs continue to work, all students have remained in the training groups, a new course is opened and a new scientific conference is launched.”

“Although the installation is extremely recent, and it is difficult to define an exact amount in regards to savings related to the introduction of 3CX, it is without a doubt that costs are drastically reduced especially for mobiles.”

“After the new conditions were imposed by the Covid-19 pandemic, the hours we spent away from the office were and still are one too many. However, the solutions and features provided by the 3CX system have made our work much easier.”

“The migration from our analog system to VoIP, apart from the savings realized in terms of investments and deployment costs, has greatly improved the customer’s experience in regards to our services. Communication with the users is now of exceptional audio quality despite the difficult acoustic conditions in our underground parkings.”

“ArcelorMittal Tailored Blanks migrated to 3CX Phone system in 2011. We chose 3CX due to the fact that it’s easy to manage and maintain by our own System Engineers as well as 3CX having the great advantage of running in our High-Availability Clustered environment. Our Solution Partner, Noble Concept Design, carried out the switch seamlessly and they built the necessary bridges between our other plants, which saved us a huge amount on international calling costs. Moreover, we’re able to get a high quality VoIP line with Destiny VoIP providers.”

“The 3CX project allowed us to re-examine every aspect of our telephony operations. We optimized call flows, shortened wait times for clients and have granular reporting on the nature of calls in the short and long term. The Android and iPhone apps have improved communication among Sales staff and allow them to respond much faster than previously. Staff are no longer tied to a physical phone.”

“With the Covid-19 lockdown being enforced, we had to bring forward our plans to replace our legacy phone system with something that would allow our workforce to work from home. In a very short period, we managed to migrate over to our new hosted 3CX solution. This now enables staff to work from home or in the office without any interruption to the business. Customers calling into the business are oblivious to the fact that they are dealing with a member of staff based at home. Working with ZEN Systems has been a real pleasure. From start to finish, the whole telephony migration process was very smooth with excellent communication from ZEN Systems every step of the way. There’s really no part of the process we could find fault with and we look forward to working with ZEN-Systems in the future.”

“3CX enabled us to get rid of wires and old-fashioned headsets, and call routing made our operation more efficient. When a patient calls, I know whom that person wishes to contact, and I can see that it goes through.”

“3CX scales well, and is definitely much cheaper to scale up than comparable hardware PBX.”

“In the midst of the crisis caused by the closure of our school; 3CX offered us an immediate online teaching solution. By creating 3CX webinars for our 650 students who follow 25 different classes, our students will still be adequately prepared for the end of year exams. Gymnasium Bad Königshofen would like to say a huge thank you to 3CX and Euronet!”

“We were provided two other estimates both of these were not even close to the price of 3CX Phone System, and both of these were much more complicated.”

“With our old system, phone changes and moves were a nightmare of tangled wire rats nests and slow, archaic programming codes. Our hardware was past obsolete and repair parts were reported to be in very short supply. The paging system was maxed-out at 64 phones, but we had 94. All-page was only heard on the first 64, a serious compromise to our security system. It had difficult-to-use features. For instance, no one used the conference calling because it was too hard to set up.”

“3CX is a great hospitality PBX. All functions for all hotel sizes are available, and by using the interface in combination with Property Management Systems it does everything you need at a very competitive price. It was very easy to install and maintain. The hotel phones could even stay in place, just by making use of SIP-ATA gateways.”