15Five FAQs

    • Who is 15Five best for - their role(s) within what kind of companies.

      15Five software is ideal for HR leaders and people managers, but it also benefits individual contributors.

    • How does 15Five benefit them?

      15Five helps HR leaders and people managers keep a pulse on their people to ensure they're helping employees be and become their best-selves, which drives performance and engagement. 15Five helps employees stay in close communication with each other and their managers, aligned with team and company goals, and involved in recognizing each other for accomplishments.

    • How technical do users need to be to use 15Five's software?

      15Five offers an intuitive user interface that offers similar experiences to what people are used to today with social media platforms, making it easy for anyone in any organization to use with little to no training.

    • What makes 15Five a leader in this space?

      15Five adheres to a philosophy of Best-Self Management and incorporates the latest science and research around positive psychology into the platform, making it much more than a tool. 15Five helps organizations change their cultures and bring out the human elements of their business to drive performance and success.

    • Who are 15Five's biggest competitors (3-5 companies)?

      Lattice
      Reflektive
      CultureAmp

    • How/why is 15Five better than those competitors (or most others in their market)? What about 15Five is unique, stronger, easier, etc.?

      15Five adheres to a philosophy of Best-Self Management and incorporates the latest science and research around positive psychology into the platform, making it much more than a tool. 15Five helps organizations change their cultures and bring out the human elements of their business to drive performance and success. 15Five puts the Check-in at the center of the platform, connecting all other performance-oriented aspects to this critical conversational component that facilitates more meaningful connections between people and managers.

    • What kind of features can customers expect 15Five to release in the near future? And longer term?

      To support newly remote teams, departments, and entire organizations, we’re giving free access to 15Five through June 15th, including all the key features that help teams stay productive, informed, and positive. This offer is exclusive to teams and companies of up to 50 people.

    • Which popular or common software does 15Five integrate with?

      BambooHR
      Namely
      OneLogin
      Okta
      Google Calendar
      Slack
      Zapier
      Sapling

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for 15Five. If it's not simple, use broad estimates or ranges for typical setups.

      Visit 15Five.com/pricing to learn more.

    • Does 15Five offer a trial or free download available?

      To support newly remote teams, departments, and entire organizations, we’re giving free access to 15Five through June 15th, including all the key features that help teams stay productive, informed, and positive. This offer is exclusive to teams and companies of up to 50 people.

      We also offer a 14-day free trial to any company or team.

    • Does 15Five offer any kind of training/education for their product?

      Find training and how-to articles about 15Five at: https://success.15five.com/hc/en-us

    • Describe the implementation process and timeline for 15Five software.

      Find resources for implementation at: https://success.15five.com/hc/en-us/articles/360040392931-Implementation-Resources

    • What are the 15Five support options? List all.

      15Five Support hours:
      Monday 6 am - 5 pm PST

      Tuesday 6 am - 5 pm PST

      Wednesday 6 am - 5 pm PST

      Thursday 6 am - 5 pm PST

      Friday 6 am - 5 pm PST

      Saturday & Sunday: 8am-12pm PST

      Chat:
      Use the orange chat icon, in the bottom right of your screen, to start talking with one of our stellar Support Specialists.

      Email:
      support@15five.com

      Phone Support:
      We have a small, but mighty team. Currently, we do not have enough resources to cover our live chat and phone support. We are happy to set times during the week to connect with you on live chat, during our normal business hours listed above. Otherwise, we recommend you check out success.15five.com for articles, videos, and best practices. 😊

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