We were facing a growing challenge of more patients who had outstanding balances. Extra statements were not proving effective, so we tried using our staff to call, which was too costly in terms of staff time. Now, with 1-800 Notify, we can call every one of our patients every month, while our staff can stay productive with much more valuable activities. What’s best is it is very affordable!

We reduced our no-shows by over 50% because our patients are reminded by 1-800 Notify calls. I have also saved at least an hour a day and can get other important tasks done. I would highly recommend the service.

1-800 Notify is very easy to set up and use. We can feel confident that all patients will receive the correct reminder call, every day, like clockwork. We also have a wide variety of practices, some of which have some very unique appointment reminder requirements. We have different messages for each practice and have customized messages for every single patient. New patients get a special welcome message and request to please arrive early to their first appointment. It has really helped our offices run much more efficiently.

We have saved over $6,000 a year in labor costs with the service. Our front desk has turned the 2-3 hours of saved calling time into improving patient satisfaction. Each patient gets a different message based on their appointment type. The system even reminds aqua therapy patients to bring their bathing suits! I strongly recommend the service.

We just finished our 30 day free trial and couldn’t be happier! Since we began the trial, we have had only TWO no-shows – which is incredible! The service more than pays for itself. They were great in working with us to make our part of the process quick and easy – it takes me less than 5 minutes each day to export and upload the data for the calls. I get an email confirmation within an hour or so showing responses, so I can make any schedule accommodations quickly. In addition, they offered great options for using texting, more effective wording of the messages and ways to improve responses. I love it so much I just called my own doctor to tell her about this service! Thanks again!

We recently used 1800 Notify’s broadcasting services to inform our patients of our holiday hours and are extremely pleased with the results. They were able to offer us a customized and affordable service plan that fit our needs. Set up was quick and easy. We called multiple companies requesting information and had our calls completed by 1800 Notify before any other company even called us back. Martin was a valuable resource and wonderful to work with. I would recommend 1800 Notify to anyone in need of patient communication services.

1 800 Notify has saved my office countless hours by not having to call patients. I wish I had this system 3 years ago when we opened, life would have been easy if I did.

They are very accommodating and helpful with any requests or concerns we have had. Our clients enjoy the text reminders and we have had a great response from this service. I enjoy calling and knowing I am not speaking to someone at a call center, and the training for implementation was very organized and very professionally presented.

I like the personal, friendly and fast service I receive from 1-800 Notify staff. It is such a nice change from the other provider we used to have!

We are very happy we gave this company a chance. 1-800 Notify has helped us become more efficient in managing our schedule. Our patients also appreciate the phone calls and text messages and have come to rely on them more often than not. We have seen more timely communication from our patients based on the calls/texts from 1-800 Notify. We can upload the calls/texts to go out at anytime when we know it’ll be convenient for us and our patients. Also, being able to work with 1-800 Notify to send out special messages when we need has been such a great help to us.