DigitalGenius brings practical applications of deep learning and artificial intelligence into customer service operations of leading companies. Its Human+AI Customer Service Platform combines the best of human and machine intelligence …

CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics …

HelpSpot is a web-based help desk software for managing all customer support needs - email, self-service knowledge base, full reporting and so much more. Unlike other systems, HelpSpot is infinitely …

Diabolocom has been transforming how businesses engage with customers. Their cloud-based Contact Center as a Service (CCaaS) solution, powered by proprietary generative AI, delivers exactly what today’s customer service and …

Key IVR are a privately owned business offering automated payment services in the UK and internationally through Europe and into the United States. They are a customer-service focused organisation and …

Decagon is AI customer support management solutions for enterprises. It is an enterprise-grade generative AI tool that leverages Large Language Models to design customer service assistants that respond to customer …

Serviceware is one of a few German software companies to go public as an owner-managed family business. Serviceware stands for a unique solution and consulting offering for the digitization and …

Omilia started as a contact center integrator, building solutions on top of 3rd party software. They quickly gained first hand experience of the shortcomings and difficulties of delivering an unstructured …

MessageDesk is a shared team inbox for business text messaging. They're here to help businesses and organizations solve team communication problems in smarter, simpler ways. Keeping connected takes time and …

Blip is connect people and companies in intelligent chat on the main messaging channels that sell, serve, solve and surprise. For this, combine the best of technology and human knowledge …

Hyro is a Conversational AI company that uses natural language and computational linguistics to turn complex content into simple dialogue. Developed as a plug & play solution, Hyro automatically stands …

ContactSwing transforms every call into a growth opportunity with their advanced, human-like AI voice assistants. Designed to work around the clock, their no-code platform ensures your business never misses a …

Futr is a VC backed AI start-up with the mission of delivering superpowers to support teams everywhere. Founded in 2017, their platform delivers cutting edge solutions to mainly critical service …

Kindly is one of Europe’s leading chatbot providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. The company offers a platform that combines …

CBOT is a leading Conversational AI company, providing enterprise-grade AI solutions in Conversational AI and Generative AI. They specialize in enhancing customer experiences in financial services, e-commerce, telecoms, and customer …