Zoomin is transforming how companies and their customers gain value from documentation.
Zoomin’s intelligent platform ingests all your content, from manuals to API docs to support articles, and delivers it as a unified and consistent source of Product Answers wherever your customers are looking: in your documentation portal, service cloud, community, or right inside your product.
Zoomin helps global enterprises turn their documentation into a mission-critical asset that supports every part of the customer journey. By innovating the way users experience content, Zoomin helps your customers independently find the answers they need while empowering support agents to deliver fast, relevant and efficient support.
"Now that the administration documentation is in Jive Community, customers reference them in community discussions. This creates more awareness and enriches the community conversation.”
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