“We selected Synergy because of how user-friendly the software is at the operator level. We also appreciate the vast variety of reporting Synergy provides. We like the email link in the system. Not only do we enjoy the ease that the data can be entered into the system, but also …

“One of the ways that Synergy helps me is retrieving information quickly. If I received a customer complaint, previously I would have to go back through the paper files to find the information, the date it was made, the lot#, etc. Now, I can quickly look it up in the …