Zingle is a cloud-hosted SMS messaging solution that empowers you to communicate with your customers through text messages and other mobile channels. It is ideal for companies of all sizes. Main features include automated messages, contacts management, advanced analytics and reporting, multi-channel messaging, and team inbox. The team inbox functionality allows you to receive real-time messages over all channels. You can utilize saved templates to reply to different kinds of queries. The software supports more than 90 languages.
With Zingle, you can produce dynamic segments of your contacts based on custom policies. The tool allows you to generate custom fields when including contacts. In addition, the automated workflow engine permits you to automate communication with consumers. More capabilities include contact import/export, internal notes, animated GIF support, MMS, and emojis. Finally, the vendor provides online support, video tutorials, a knowledge base, and FAQs.
Zingle streamlines all your text communications with your customers. The centralized cloud-hosted team inbox give you effortless access to text messages from your customers without needing to install anything. Plus, the system unifies all communications, which helps to simplify the management of your communications via text.
The team inbox feature greatly improves team collaboration. It enables your team to cooperate on all issues and provide your consumers with positive responses and resolutions.
Zingle makes contact management simple with its tagging and segmentation tools that permit you to organize your contacts based on particular traits or place them in specific categories for simple and fast access and retrieval.
Apart from conventional SMS, Zingle also delivers multi-channel messaging capability by working well with numerous popular online messaging applications. This allows you to receive and respond to texts from your customers on leading messaging tools such as WeChat, Facebook Messenger, Line, and more.
Finally, powerful analytics and reporting features help you track performance. Obtain actionable insights to improve your services and products, and deliver excellent customer experiences.
Zingle offers a free trial and 3 quote-priced plans:
Includes all features of the Standard Plan, plus:
Include all features of the above two plans, plus:
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