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“We decided to change to Zimbra for a consolidated, integrated experience using, sharing and managing our communication tools.”
"With the TI E2E community, our highly skilled engineers can support customers more efficiently than previously with only phone and email support."
Basecamp solves the critical problems that every growing business deals with. It’s the saner, calmer, organized way to manage projects and communicate company-wide. They built Basecamp because they need what you need: a system to help stay on top of it all. A way to keep people on the same page, organize and share information, discuss, make and nail down decisions. A system that helps them prioritize meaningful work, cut out wasted time and restore some work-life balance to employees.
Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. patented technology merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.
Planhat is a powerful, beautiful, and an easy to use tool for Customer Success. It helps companies reduce churn, increase and identify upsell opportunities, communicate seamlessly with team members, and these are just a few things Planhat does. At Planhat, they are passionate about customer success and are proud to have been part of the evolution of CS over the past 15 years - with a team and founders who have been working in the field since before the official title of customer success came about. With all the experience and knowledge they built a solution that they love to use, and one that their customers enjoy using to achieve their financial and operational goals.
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