"We needed a partner to help us manage and verify search information at our various points of sale — where customers request it — in order to improve and facilitate in-store traffic, Thanks to the various tools offered by Yext, we have found a viable solution that meets our needs."
“Location comes down to ease of access, the ability to find a convenient location, and being able to do so quickly and accurately. Are people able to find a clinic when they need to? It's critical to our business that this information is accurate everywhere people are searching. That's why we're happy to partner with Yext. Simply put, Yext is a core part of the engine that brings people to our website and helps those people find our physical locations.”
"We have hundreds of facilities that include everything from hospitals to free-standing emergency departments to urgent care to rehabilitation clinics to fitness centers to physician practices. And in addition to that, we have several hundred physicians that are employed by OhioHealth."
"Local presence is crucial for La Poste, and the proximity that our customers experience daily at our 35,000 contact points needed to be extended to the digital arena. Notably, every month, a staggering 162 million searches are conducted on Google related to our retail and parcel collection locations. This is substantial, and it spurred us to provide dependable information to our customers, including location, opening hours, and services available."
"We were able to implement 10 major SEO optimizations on our locator (on linking, structured data, page load time, etc.), and since then, it has ranked on the first page of Google for 15,000 non-branded keywords. We have recorded an additional 1 million clicks per month via Google since the beginning of 2022."
"One of the major challenges we had was the ability to provide self-service to our customers. We needed a way to get all of this information in front of them at the appropriate time."
"When I started in 1998, we sold loads of CDs, some videos, and these new things called DVDs, One thing we've always been very good at is bringing trends to fans."
"I would have to manually update store information on seven different platforms, So many mistakes could be made. Information just wasn't consistent and was often incorrect."
"In food retail we are going through a major digitization process; we aim to give more location-targeted support to stores."
"We've gone through three brand name changes in seven years. And obviously there's thousands and thousands of listings out there. In many cases, even if a customer is in that final stage of purchase, incorrect listings were sending them to the wrong locations, which was having a huge impact on sales."
"Yext is essential for companies that not only want to sell products, but also have a variety of content to add value to their products. We are confident that we made the best decision by choosing Yext."
"We consistently check to see if we are growing with our new patients, and we are, more than ever. That's been one of the biggest successes of working with Surefire Local and Yext."
"We see it as our mission to help customers and provide them with a comprehensive service by taking their views seriously and dealing with them."
"Before Yext, updating our listings was a huge challenge. We had to manually manage Google My Business and Facebook, which was impossible to keep up with when changes were required daily during the pandemic. Yext was a critical partner for us in that challenging time, but we're still continuing to see uplifts in brand awareness and traffic that we didn't realise was possible through listings."
"Yext lets us make fast decisions about what products we offer and where, and have confidence that it's going to be executed cleanly."