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"Our restaurants are primarily in food courts in malls and airports, which makes our strategy a little different from most companies. For example, when we opened 6 new restaurants, and redid the entire eating area with new seating and a large video wall in the Southwest Terminal at the Orlando …
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"The rise in star ratings was immediate. We were maybe averaging a 3 at the time. Now we are a little bit over a 4. So it’s made a full star difference."
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"A significant argument in favor of working with Yext was the number of publishers. In addition to the usual platforms like Google and Facebook, publishers in the healthcare network are even more important for us, especially with regard to patient reviews. The fact that Yext is investing in this sector …
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“Yext data insights allow us to make data management scalable while affording us secondary benefits around social media management and online reviews reporting.”
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“Coming from an SEO agency background, I have found that the Yext team really knows their stuff, from high-level industry developments to the tiniest details of a search engine algorithm update. A true partner, they're consistently eager to discuss and explore new developments and opportunities. It's great to have people …
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“Yext is an easy, 'out-of-sight out-of-mind' example of something surprisingly powerful that makes life easier for our franchisees. Free Cone Day is the perfect example of leveraging Yext's platform to help support their businesses and make a day that is core to Ben & Jerry's operationally that much smoother for …
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“We physically move about 10-15% of our sixty-five office locations annually, which means we need to have a centralized platform for our digital footprint to be able cleanly to say, 'OK we've made this change, and it has been changed everywhere.' To me, that is the core value of Yext.”
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“Listings lets us update emergency pharmacy and other critical information from the Yext Platform to all publishers swiftly such that anyone who gets sick and needs medicine outside of the strictly regulated opening hours can find a pharmacy quickly and accurately.”
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“We are in the business of helping people feel confident about their finances and future by bringing an intuitive and human touch to all our customer interactions, whether face to face in a branch, over the phone, or online. Yext makes it simple. Yext analytics show that since launching with …
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“We had 600 communities then added 500 more. When you almost double in size, trying to manage all that information in your systems combined with name changes and such is a big job. We were pulling from several different sites and had a mass of information. There were multiple phone …
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“During the rebrand, we discovered lots of issues with our location data across the entire web — even basic names, addresses, and phone numbers were inconsistent. Hours were wrong. Locations were marked as open that were actually closed. Thanks to Yext, we are spending a lot less time doing optimization …
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“I clearly see the value of Yext in so many different ways. To me, as a Chief Technology Officer, so much value of technology is noise, and is temporary. With Yext, I see a long term play. The online world is getting more and more 'cloudy.' Yext is innovative and …
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“Truth be told the enormity of what Yext offers is not something that the folks within our four walls have the bandwidth to focus on. We had to find a vendor who'd be our watch dog for us – hold our hand, ensure we are doing the right things. Yext …
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“Location means money. It’s that simple. If guests can’t find your restaurant, they won’t come to your restaurant. They will quickly go somewhere else. The easy, broad, and powerful ability to cleanup and control listings and landing pages with Yext is awesome.”
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“While the ecosystem is constantly evolving and the future is not always clear, what we can do now is partner with the most innovative vendors who are anticipating those changes for and with us. I'm confident we have made the right bet with Yext.”