145 Yext Testimonials

"One of the major challenges we had was the ability to provide self-service to our customers. We needed a way to get all of this information in front of them at the appropriate time."

"However, it's not always enough for people to choose Casio based solely on our product catalog. In order to differentiate ourselves and maintain a strong market presence, we have to put our customers at the heart of everything we do."

"Local presence is crucial for La Poste, and the proximity that our customers experience daily at our 35,000 contact points needed to be extended to the digital arena. Notably, every month, a staggering 162 million searches are conducted on Google related to our retail and parcel collection locations. This is substantial, and it spurred us to provide dependable information to our customers, including location, opening hours, and services available."

“Yext data insights allow us to make data management scalable while affording us secondary benefits around social media management and online reviews reporting.”

“Coming from an SEO agency background, I have found that the Yext team really knows their stuff, from high-level industry developments to the tiniest details of a search engine algorithm update. A true partner, they're consistently eager to discuss and explore new developments and opportunities. It's great to have people on our side whom we can trust on such a basic level — it's like having an extension of our own team.”

“Yext is an easy, 'out-of-sight out-of-mind' example of something surprisingly powerful that makes life easier for our franchisees. Free Cone Day is the perfect example of leveraging Yext's platform to help support their businesses and make a day that is core to Ben & Jerry's operationally that much smoother for them, keeping their hands happy and excited.”

“We physically move about 10-15% of our sixty-five office locations annually, which means we need to have a centralized platform for our digital footprint to be able cleanly to say, 'OK we've made this change, and it has been changed everywhere.' To me, that is the core value of Yext.”

“Listings lets us update emergency pharmacy and other critical information from the Yext Platform to all publishers swiftly such that anyone who gets sick and needs medicine outside of the strictly regulated opening hours can find a pharmacy quickly and accurately.”

“We are in the business of helping people feel confident about their finances and future by bringing an intuitive and human touch to all our customer interactions, whether face to face in a branch, over the phone, or online. Yext makes it simple. Yext analytics show that since launching with Yext, we've seen significant improvement in our engagement of high-intent customers.”

“We had 600 communities then added 500 more. When you almost double in size, trying to manage all that information in your systems combined with name changes and such is a big job. We were pulling from several different sites and had a mass of information. There were multiple phone numbers for one community. Multiply that by 1,100, and it was just crazy. Yext helped us get our digital presence under control.”

“During the rebrand, we discovered lots of issues with our location data across the entire web — even basic names, addresses, and phone numbers were inconsistent. Hours were wrong. Locations were marked as open that were actually closed. Thanks to Yext, we are spending a lot less time doing optimization now.”

“I clearly see the value of Yext in so many different ways. To me, as a Chief Technology Officer, so much value of technology is noise, and is temporary. With Yext, I see a long term play. The online world is getting more and more 'cloudy.' Yext is innovative and ahead of the market.”

“Truth be told the enormity of what Yext offers is not something that the folks within our four walls have the bandwidth to focus on. We had to find a vendor who'd be our watch dog for us – hold our hand, ensure we are doing the right things. Yext has done that for us, and then some. Everyone on the team from top to bottom is fantastic.”

“Location means money. It’s that simple. If guests can’t find your restaurant, they won’t come to your restaurant. They will quickly go somewhere else. The easy, broad, and powerful ability to cleanup and control listings and landing pages with Yext is awesome.”

“While the ecosystem is constantly evolving and the future is not always clear, what we can do now is partner with the most innovative vendors who are anticipating those changes for and with us. I'm confident we have made the right bet with Yext.”