“It’s like going from an old Nokia Brick Phone to a Smart Phone. The Nokia still does the basic things you need it to do, but the quality and user experience isn’t there. The world has evolved and so have people’s expectations. We were stuck in the past when it …
“I actually laugh at how quickly your team responds to tickets. I’ll submit it, move on to another task and get a response so quickly that I’m caught up in something else. It's rare for me to create support tickets, but if I know they’ll be dealt with immediately if …
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